I open itunes and it shuts down after a brief period.

I open itunes with no device attached and it opens for a brief period and then shuts down with no warning message.

Hello msleuen,
Thanks for using Apple Support Communities.
To help troubleshoot this issue where iTunes is unexpectedly quitting on your PC running Windows 7, I'd like you to please follow the directions in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Take care,
Alex H.

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When an internet connection is available, I run iTunes and it shuts down on my Windows 7 64bit computer.

When an internet connection is available, I run iTunes and it shuts down on my Windows 7 64bit computer. It used to crash when I went to the iTunes store but, after installing the newest version of iTunes it crashes if there is an internet connection. I can turn off my internet access and then run the software but, once I try the iTunes store again it crashes. It does not give an error message as to why its doing this. Just says it encountered a problem. I cannot do anything with my iPad or iPod without this working. Its extremely frustrating.
I have also contacted Apple several times and they give me links to other's problems but, none have worked to fix this.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

Trying to update my software (iPhone and iPad) it says my iTunes software needs to be updated, but it is already is. I try this over and over again. I've already reinstalled iTunes and have shut down and restarted my Mac several times. How can I fix this?

This is what worked:
"In iTunes, I signed out of the store. I exited itunes and restarted it, logged back into the store (with my apple id), then I pulled down the iTunes menu in the menu bar and selected Check for updates.
At this point it said that iTunes 11.1 was available and I'm downloading now " Quoted from a fellow user.
It fixed my problem.

Why is my iphone coming on only connected to a PC and then shutting down after 1 minute???????

Seriously need help. My phone is going crazy right after ios is installed. It turns on only with a PC and then shuts down after 1 minute? Never thought Id have problems with Apple.

I have had the same problem with my daughter's IPOD nano. Spoke with several technicians to try to fix the problem to be told it was a battery problem and to send it in it was covered under warranty. Was told that it was a problem with many of the nanos. I sent it in to have it returned with 1 week stating that it had "liquid spill or submersion damage indicated by the pink/red color of liquid submersion indicator located inside headphone jack." It has not had liquid or submersion damage and I can't prove otherwise. It works only if it is attached to computer. Will not turn on unless attached to computer. Maybe I am wrong but it it has damaged by water would it still work plugged into computer. Now I am out $200.00. This frustrates my because my ipod shuffle quit working 2 months after I got it. Thats why I bought the nano thinking it was better quality.

Pse trial v12 installed but when opening the editor it shuts down after 2 seconds, what can be the problem? I have windows 8.1 64 bit with the latest video drivers installed. Thanks

PSE trial 12 installed just fine but when i start the editor it opens and shuts down after about 2 seconds without an error, the only thing that appears is a message with 'continue trial'.
I have windows 8.1 64 bit and i already installed the latest video drivers, intel hd 4000 and nvidia geforce 710M.
I also installed premiere elements version 12 with the same problem.
What can be the problem here, please help?
Thanks.
Wim.

Hi roberto-
Yes, its a shame. I have also contacted lenovo support hoping that they can sort out this problem. However, first response from them was 'contact your internet service provider since internet connectivity goes down'! :-/ I am hoping I have been able to get through to them now at least about where the problem lies. I wonder if anyone has tried using the laptop with the same broadcom wireless adapter with some other version of OS (linux, windows 7 etc.) and whether they still face the same problem. I haven't tried that yet. If this is just an OS / driver issue I hope someone somewhere is working on a fix! If not, I guess the only other solution would be to get an external USB wifi adapter but that is not something one would want to do when you buy a brand new Lenovo laptop. This was a big let down for me.
-sag

Hi my desktop starts and then shuts down after the apple logo and an oblong box appear.thanks

hi my mac
desktop starts then shuts down after displaying the apple logo and an oblong box.
thanks

Sounds like something is badly wrong with your system. First step would be to start up from your Mac OS X install disk, by inserting the disk and holding down 'c' at startup. Select your language, then choose Disk Utility from the Utilities menu. In Disk Utility, choose your hard drive and click the Repair Disk button.
If problems are repaired, try restarting and see if the problems are gone.
If problems couldn't be repaired, you can try DiskWarrior, which can sometimes repair problems that Disk Utility cannot. However, if nothing works, you probably are going to have to erase the hard drive and reinstall the system from scratch. Hopefully you have backups!
If there were no errors, or they were repaired successfully but that didn't fix the problem, then you should try booting into safe mode by holding down the shift key at startup. If that works, you may have some bad third-party software. What that might be is hard to say, though.
If nothing works, try rebooting from the Mac OS X install disk again and install Snow Leopard right on top of your current system. That shouldn't disturb your apps or data, but of course, if you don't have backups, you're in trouble if something goes wrong.

My email opens without words then shuts down after about ten seconds. I've tried closing it, tried restarting iPad and resetting the iPad, all to no avail.

For the last three days, when I press my mail icon, it loads the blank template then closes after about ten seconds. I've tried to close and reopen it, have shut down and restarted the iPad and have reset it, but nothing has worked. I tried to use the Apple online support but was told I would have to pay £25! The iPad has not been the same since we upgraded the software as it is much slower, but the emails have not been a problem until now.

Hi Go to Settings Email Accounts Delete email account then add back again. Do this with each account that is not working. Cheers Brian

Opening log and capture shuts down final cut pro

Hi, I am using final cut pro 5.1 and when I open my log and capture window, the final cut pro instantly shuts down. I just upgraded to 10.4.10. Would that be the problem?
Also, now it doesn't pick up my deck connection via firewire to my sony dsr-11 pal deck.
Everything was working fine before.
any advice?

Have you updated all the way to FCP 5.1.4? (or the latest version of 5.1)?
Also, after a system update, trashing the FCP Prefs can usually help out any instability. FCP Rescue makes that nice and easy.
http://fcprescue.andersholck.com/
--Tex

My MacBook won't go passed a grey screen and the apple logo . It has a loading bar but doesn't do anything and just shuts down after the loading bar is complete... HELP!

Please please help! I'm a college student taking finals. Need it fixed asap

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 3
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 4
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 5
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 6
Boot in safe mode. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 7
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 8
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 9
Repeat Step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 10
This step applies only to older Macs (not current models) that have a logic-board ("PRAM") battery. Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 11
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Whenever i open itunes, my laptop shuts down

I am using lenovo G560 laptop, windows7 ultimate 64 bit. Whenever I open itunes, laptop shuts down. Pls provide a resolution, I am not being able to use my itouch. pls help

Hello msleuen,
Thanks for using Apple Support Communities.
To help troubleshoot this issue where iTunes is unexpectedly quitting on your PC running Windows 7, I'd like you to please follow the directions in the article below.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues - Apple Support
Take care,
Alex H.

Cannot open itunes and apps on ipad after new download

Hello - just download the new iOS 7.0 software to ipad and iphone 4s but now cannot access itunes or app store. Can anyone advise what to do? Thank you.

I got a message that it was not possible and that I should delete IPhone from my computor and download a new program from Appstore. I did so but the same message appears.
What is the exact error message you get, when you try to open iPhoto or iTunes? Please post it litarally.
What versions of MacOS X and iPhoto are you having?
How much free disk space is on your mac?
Where do you keep your Media? iPhoto library, iTunes Library? On your system drive or on an external disk?

I cant start my machine. The screen only turns grey and then shuts down after 1 minute. it looks like it working, but nothing happens.

I cant start my machine. when i push the starting button, the screen onely turns grey. it looks like its woorking, but nothing happens. 1 year old

You need to re install OSX. If you have the dmg file downloaded via torrentz this is how you can create a bootable external HD or Flash drive (8 GB+)
https://discussions.apple.com/message/23957654#23957654
Peace
Harry

Every time I open my itunes, my computer shuts down

every time I open iTunes, my computer shuts down, displays a Blue screen and restarts. I am running Vista Home on my computer.Any help would be greatly appriciated.

I got similar situation sadly. I am using Vista Home 32-bit, as I open itunes everything seems to be fine, yet after a moment of using it or instantly after closing the itunes I receive Blue Screen. I unistalled my itunes and other Apple applications, deleted the files, installed newest version yet it did not helped.
Edit : I found out that my computer crashed because of Apple Mobile Device support process, when I unistalled it the problems are gone, though I am not fully satisfied with such solution but Itunes do not cause computer crash now while using or exiting. Before doing so I updated all drivers on the computer, yet update did not changed anything.

Mail Shuts Down After Opening

When I open my Mail, it shuts down after about 5 seconds. This has recently started happening. Could it be that some of my folders are too full? I barely have enough time to get to the folders since it shuts down so quickly.

Hi Adamguy,
Sounds like a corrupted preference file.
Open HD>Users>Your_Name>Library>Preferences folder
Now loo for the com.apple.Mail.plist and drag it to the desktop *DON'T TRASH IT*
Now open Mail application again.
Is it still crashing ?? When Mail stays open than you can trash the Mail.plist file from the desktop to the trash can.
Post back with the results ...
Dimaxum

IMac Starts Up And Then Shuts Down ...

Hi ...
I'm hoping that someone out there can help me ...
I purchased an Apple 24" iMac about 3 years ago ...
It was pretty much working perfectly until 2 days ago ...
The last time it was fully operational I'd just switched the computer on for the day - opened iTunes - and was using the FINDER to find approx 600 MP3s to add to iTunes ...
Whilst the FINDER was searching for the MP3s the iMac froze ...
So I decided to RESTART the computer by holding the POWER BUTTON to shut the computer down ...
I gave the computer around 10 secs to shut down ...
Then when I pressed the POWER BUTTON to START the iMac again it reached the grey screen with the Apple logo and the rotating dial ...
The computer then started emitting an audible clicking sound as if it was searching for / organising data ...
The sound eventually stopped but the iMac froze on the grey screen ...
So again I decided to RESTART the computer by holding the POWER BUTTON to shut the computer down ...
I gave the computer around 10 secs to shut down ...
Then when I pressed the POWER BUTTON to START the iMac again it reached the grey screen with the Apple logo and the rotating dial ...
And froze again ...
I followed the instructions contained within the EVERYTHING MAC booklet ...
I tried holding the OPTION key whilst starting up ...
I tried holding down the COMMAND OPTION P and R keys to reset the PARAMETER RAM ...
I also tried holding down the D key whilst starting up to test the Apple Hardware ...
My iMac passed the Apple Hardware Test ...
However every time I now try to start the iMac it reaches the grey screen (Apple logo / rotating dial) and then shuts down after approx 1 minute ...
Is this simply a boot problem ? ...
What alternatives do I have to boot up / correct the problem ? ...
I'd be ever so grateful if someone out there could help walk me through alternative actions to take ...
Kind regards ...

Hello
Try target disk mode see if your mac shut down from this way , to do that
hold hon at start up "T" on key board just after startup sound until screen show a firewire logo as screen saver
and wait ..
if by chance you have a second mac you can use a fire wire cable to link it , in that way your mac is like an external hard drive , most easy way to recover data from it
Try start in single user mode , use COMANDE - S at start up
Try start in safe mode , use SHIFT key at start up
if in all case you mac shut down after 1 or 2 min of use , certenly mean a mother board and or powersupply problem
be sure to have perform SMC and PRAM reset at least 3 times each
HTH
Pierre

I open itunes and it shuts down after a brief period.

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