I opened an account recently and set up auto-pay. Yesterday I received a voicemail from verizon saying I'm past-due and threatening to cut my phone off. I have received no other communication at all, no bill, no text, and my auto-pay is not auto-paying.
..
Albertie,
Thank you for setting up your account with our Auto Pay option. When signing up for this option we do advise that it takes up to 30 days for the request to be processed. Your current bill will need to be paid manually. You'll receive an email alert prior to your next bill due date, advising when the payment will be withdrawn from your account. Please let us know if you have further questions.
TanishaS1_VZW
Follow us on Twitter @VZWSupport
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bobfireman wrote:
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