I opened my Macbook pro and now it won't start
So I started to have issues with my MacBook Pro not recognizing the hard drive. I opened it up and started to see how dirty the inside was so I took the logic board and battery and cleaned them up. When I put eveything back together, now the machine wouldn't even start, I've tried everything I know and don't know what else to do. What could have gone wrong and how can I fix it?
Similar Messages
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Dented my Macbook Pro and now it won't start up. Please Help!
Hello. I have searched and searched and cannot find a solution.
Last night I was putting the finishing touches on my dissertation and accidentally dropped a tape dispenser on my 1-year-old MacBook Pro - it hit just to the left of the trackpad and left a nice little dent! After the "incident", I was attempting to pull up Word and the machine completely froze. I turned Mr. Mac off by holding down the power button and when I tried to restart, I never got past the Apple logo with the little spinning circle. After trying many times to restart, I made it to my desktop only twice, and after the dock appeared (with no menu bar above or desktop icons), the machine froze again. Each time, I heard the hard drive working until the big freeze.
I was able to boot off of the Leopard install disc and ran "repair disk" on my hard drive - no errors were found. Tried restarting again and got nothing. I have since tried restarting with various key combinations and the machine only responded to "C" and "Option".
This morning, I searched again and decided to try the "optioncommand+pr" to reset the PRAM as suggested to another damsel in distress with a similar issue. Now, when I try to restart, I get the gray screen followed by the chime, and then nothing - no hard drive working, no Apple logo, no spinning circle, nothing. My install CD will not spin and I none of the start-up key combinations work. It just sits there staring at me with that gray screen - laughing because my dissertation is in there somewhere and I can't get it out! Yes, I have backed my maching up on a 500G external hard drive, so I haven't lost much - but I can't access my hard drive without Mr. Mac! And I am a lonely Mac owner here - no others to borrow!
I am going to an Apple Store on Saturday, but I thought I would give you guys a chance to save my life first. Any suggestions for this girl and her Mac would be great! I am defending my dissertation next week and I'm about one small crisis from a major meltdown!!!!!!
Thanks!Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
I have a problem with Imovie. Just brought an macbook 15 retina , iLife install and Imovie was working. I than did a data migration from my old macbook pro and now it crashes on start up. I tried to re-install from app store but no option to re-install, just installed and it greyed out.
Well, my two-month-old MBP has no qualms about booting from a no-name external USB HD I put together...
Given that is is a common point of failure, I would imagine a large Apple Store should keep a stock of HD's on hand.
Now since you're a bit desperate and the genie pops up til Saturday and you seem to be the enterprising kind, let's try an experiment: if you have room enough in the external HD and assuming it isn't a Time Machine volume, why don't you plug it in, stick the Install CD and see if the installer lets you select the external drive as the install target. If you can install Leopard on it, on top of the backup without reformatting, and the Mac can boot from the drive afterwards, at least you would have some functionality restored and would be able to pull your stuff from the internal HD. Apple says booting from USB drives is not supported but that does not equate to not possible; some brands do work. Risks? Always. You can always lose your backup. Like I said, a challenge for an enterprising gal....
Next time around, consider having a bootable external clone at hand for rainy days. I keep three myself...
P.S. Since I'll be in the Dallas-FW area in late June, I can volunteer with the confetti.... -
I shut my MacBook down and now it won't start (yes it's charged)
I was typing on my MacBook this morning and hit the esc key a couple of times by accident. My keyboard stopped working and was only typing . and/. I went to settings to adjust; turned my computer on and off a few times, then shut it down and now it won't even start. It is charged. Any suggestions?
What does it do when you turn it on? Does it do anything at all?
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I tried updating my Macbook Pro and now it won't work?
I had OS Mountain Lion 10.8.2 for my MacBook Pro (version: late 2012) and I tried updating the operating system. The update was about three out of seven minutes in when a box popped up and said there was an error updating and that the process must restart. I clicked "okay" and waited for a couple of minutes but my screen was all gray and nothing else. I thought my MacBook froze, so I manually restarted it by holding down the power button and then pressing it again and now my screen is gray with the apple symbol and black coded text with writing such as "Unable to find driver for this platform", "Mac OS Version: Not yet set" and "System uptime in nanoseconds: 242856217", along with a series of codes such as " panic(cpu 0 caller 0xffffff8008c59241)". The screen is stuck like this and will not change. I have tried manually restarting it but it just keeps showing this screen. How can I fix this?
Thanks in advance!Reboot your laptop while holding the alt/option key then I prefer you connect your laptop to an Ethernet cable because wifi gets slow . We'll, now choose the recovery driver. After that choose reinstall whatever software and just wait for a few hours for the thing to install and then your basically done hopefully no files will be earased since that is what I did and everything was perfectly fine no files lost, nothing
Good luck -
I have a macbook pro, bought new in Sept 2011.
Yesterday, I changed the date (forwarded it to 2020 - for a silly reason) and then changed it back. Now my iMessage on the macbook shows up that all contacts are offline and when I can't log in.
I've trawled through a number of the already-existing threads on this and tried a few things - in Terminal, or in Systems Prefs but can't get it to work.
Any thoughts?
Thanks, Pádraig.Log out or restart the computer and try again. Make sure the date is now correct.
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I dropped my Macbook Pro and now it won't turn on at all. Help please?
I've only had it a month and it was bought brand new. Not sure what to do but its not responding to anything and even the power cord doesnt light up when i plug it in. It was only dropped from about 30cm off the ground.
Genius reservation http://www.apple.com/retail/geniusbar/
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
Uploaded Mac OS X Snow Leopard onto Macbook Pro and now iTunes wont iPhone
Can someone pls help!
I have recently uploaded Mac OS X Snow Leopard onto my Macbook pro and now iTunes won't recognise my iPhone. It does however recognise my iPhone in iphoto.... does anyone know how to resolve this???
I'M IN DESPERATE NEED FOR NEW MUSIC ON MY iPHONE!!!!!!!Try reinstalling itunes. DL from:
http://www.apple.com/itunes/download/
Also have a look at this:
http://support.apple.com/kb/TS1591?viewlocale=en_US -
I updated the latest version of iOS software on my Macbook Pro and now when I try to open up iPhoto it says that I need to update the latest version. But when I go to update on iTunes, it says the latest version is unavailable to the U.S. I wouldn't mind leaving it be but I can't access any of my photos. What do I do?
stuckoncc wrote:
I updated the latest version of iOS software on my Macbook Pro
iOS is on iPhones and iPads.
Are you using an iPhone or iPad? -
I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!
Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
Depending on which OS yours came with originally - and which OS you are now running - you would either need your original install disks - you can call Apple for replacements by giving them your serial number. Or you may be able to reinstall the OS by using recovery (again, depends on which model/which OS). -
I just ran my updates for my MacBook Pro and now my iphoto won't open. I get a pop up that say's You can't use this version of the applicaton IPhoto with this version of os x. You have iphoto 9.2.3.
This screenshot shows which previous versions of iPhoto are compatible with Mavericks. It also indicates which versions qualify for a free upgrade to iPhoto 9.5.1 and which require a purchase:
Note 1: every day more users are reporting problems with iPhoto 8.1.2 so I've included it in the non compatible category.
Note 2: If your previous version of iPhoto was iPhoto 7 (08) or earlier you'll need to download and run the iPhoto Library Upgrader 1.1 application on the library before opening it with iPhoto 9.5.1.
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I have just downloaded Mountain Lion for my MacBook Pro and now when my applications open they close and the error "This has just quit unexpectedly" message pops up. Does anybody know what is happening/how to fix it?
Welcome to Apple Communities
Press Command and R keys in boot and reinstall -
My iphone5 was accidentally disconnected while updating OS8.2 in my MacBook Pro and now it's stuck with an apple logo on its screen and won't turn on or off. What should I do?
Connect to iTunes and restore. If you have difficulty, you may have to put the device into Recovery Mode. See the instructions in this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
My Macbook Pro fell off my bed (approx. 3ft) and dented the left side of the front left corner on the battery meter. Besides the damage everything seemed okay for a little while until I kept getting a erratic curser track pad. I kept cleaning it thinking some dirty or oil may of got on it or in the edges, but long story short I found out my battery is swollen and thats the reason for the erratic curser. The drop and dent impacted the battery causing it to swell. I feel that I just need a new battery. I purchased my macbook from the apple store and still have applecare. However I've researched online a bit and saw some people posted that if you drop your macbook, Apple will void my coverage. I also read that when people have had a swollen battery and applecare, they just brought it into the Genius bar and they went to the back and brought them a new battery. I've been super nervous to go see them as I've spent the extra bucks on Applecare and did not get any use of it. If anyone has had this issue or knows about it, please let me know!!
MacBook Pro 13" 2012, Mac OS X (10.9.3)I dropped my Macbook Pro and now the battery is swollen, should I bring it to the genius bar?
Yes !
I would take it in before it gets worse and breaks something.
Genius reservation http://www.apple.com/retail/geniusbar/
on-line https://getsupport.apple.com/GetproductgroupList.action
check warranty https://selfsolve.apple.com/agreementWarrantyDynamic.do -
I have a wireless network at home. I run my iphone and ipad on it with no problems. Just purchased a MacBook Pro, and now my wi-fi keeps disconnecting and i get an error message saying another device is using the same IP address. What does all this mean?
Hello AKCamus
To give you some ideas of what to do next, I have provided a few articles that will give some troubleshooting Wi-Fi connections and recommended Wi-Fi settings.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
http://support.apple.com/kb/HT4628
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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