I ordered a laptop on the 7th and on the 8th they took $80 off! How do I get credit back?
On January 7th, 2008, I ordered a Thinkpad T61p. When I went on the website, the next day to look at the order status, I noticed that the same exact computer was $80 cheaper. It was less than 24 hrs after I had bought mine! Thats just not fair! Does anybody know what I have to do to get that $80 back, and credit back onto the credit card? Is there something I have to do online? I tried calling the Administrative support number, and I got put on the phone with somebody who sounded like they were calling directly from China... I could barely understand them due to them having such a thick accent. I'm not the most computer-savvy person, and if there is a quick fix to this, then any help would be greatly appreciated. Thanks!
Message Edited by HelloMyNameIs on 01-09-2008 05:05 PM
RealBlackStuff wrote:
These things happen everywhere.
You can't blame the vendor for that.
Perhaps, if you manage to speak to the right person, s/he might consider a price correction, but they are under NO obligation to do so!
The vendor buys components etc. at a set price when he orders, calculates his resale price and hopefully sells it. What the consumer sometimes forgets is that the vendor can get very badly "burnt" by suppliers.
I experienced once that all of the notebooks I had in stock devalued 12% over night If you then consider a retailer earns on hardware, when he is very very lucky, about 10%. You can imagine how happy I was as €10,000.00 stock investment was worth less than €9,000,00
And then the customers came in who had bought units a week ago asking for some sort of rebate bacause of the price-fall.
It IS a tough market. I'm just hoping the dollar will get stronger so that the prices go up in europe and I can recoup some of the losses
Andy ______________________________________
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