I ordered adobe pdf pack on 2.15.15 and I haven't gotten approval yet....can you tell me why?

When do I get approval to use product ?  I ordered online 2/15/15

Hi annazmisty,
I think I understand the confusion. It sounds like you had been using the Acrobat trial, and that it's expired. Your Adobe PDF Pack subscription is different from Acrobat. So, to use your subscription, you need to either log in at the address I've provided, or access the service via Adobe Reader (not Acrobat).
Adobe doesn't offer trial periods for its online subscriptions, as it does for its desktop products (which is what Acrobat is). When an Acrobat desktop trial ends (30 days after first use), you either have to purchase an Acrobat subscription or purchase it outright to continue using it.
But you do have access to your Adobe PDF Pack subscription, and can use that to convert and combine PDF files.
Does that make sense?
Best,
Sara

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