I ordered Adobe Photoshop and downloaded it. Cant find it on my computer to use it? Have a Mac
I ordered Adobe PhotoShop and downloaded it but can not find it on my computer?
Have a Mac Book Pro
open your cc app and see if it's listed as installed or available for installation.
if neither,
1. quit the app (from the task bar) and relaunch. if that fails:
2. Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder. To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.
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I downloaded the trial versions of photoshop and illustrator... But now I can't use it because my Mac freezes up whenever I try to use it? Why is that
Nobody can tell you anything without proper system info or other technical details.
Mylenium -
So yeah . . . I got Photoshop for £70 odd and I can't find it on my computer . . . its also apparently redeemed and I can't find it in the system files. It also wont let me install it again as the one use code is already Redeemed. what should I do? am I just doing something wrong? how do I find it?
LegionError121 what specific version of Photoshop did you purchase?
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I have cs6 and downloaded cc, cant find photoshop cc
i have cs6 and downloaded cc, now i can't find photoshop cc. help.
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing -
I downloaded the 30 day free trial of Photoshop on 9/11, but have not been able to open it, or even find it on my computer. I do have the Adobe Create Cloud icon, and when I click it it list PS as downloaded and lets me access tutorials, but that is all.
Please let me know how to open and use PS.
Homer GuyHi Homerguy,
If you are using Mac, please open the finder window click on go and choose applications and try to launch Photoshop from there.
If windows, please navigate to C:\Program Files\Adobe\Adobe Photoshop CC 2014 and double click on the Photoshop.exe file.
Thanks -
trying to reinstall my adobe photoshop and premier on computer the adobe download does not recognise the serial nos that i have that are in my adobe account.thanks,gem
Here are a couple links that might help
Error "The serial number is not valid for this product" | Creative Suite
Creative Cloud applications ask for serial number
And try using this cleaner
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 -
I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??
It's a 64 bit and this is the message I keep getting when I try to install:
*This installer does not support installation on a 64-bit windows operating
system. If you are installing by browsing through the disk content then
please run the setup.exe from the folder “Adobe Premiere Elements 12/PRE
64”. If you are not installing from the disks please download the 64-bit
version of Premiere Elements 12.*
The Adobe folder on my computer has downloads for both 32 bit and 64 bit,
both of which I tried...any suggestions?
Thanks! -
I am trying adobe Photoshop and adobe illustrator because I can't decide which one to buy so I want to try both, after I downloaded Photoshop I can not see the option "free trial" for adobe Illustrator, it is because I can only free try one at the time??
Bryan,
You can download both at the same time.
But you may wish to start off with one and use it full time, then download the other later, so you get the maximum possible time with both.
If you have trouble getting the free trial on the Adobe site, you may try here or here:
http://prodesigntools.com/tag/ddl
http://technolux.blogspot.co.nz/2011/02/adobe-direct-download-links-less-akamai.html#more -
Creative cloud said I'am not connected to the adobe server and now i cant download the programs? What do i have to do?
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-try some steps such as changing browsers and turning off your firewall
-also flush your browser cache so you are starting with a fresh browser
http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
I downloaded adobe photoshop and it crashed my computer and now I have a frozen blue screen. Please advise.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Where do I find my Update Adobe Photoshop CS6 downloaded on my computer
where do I find my Update Adobe Photoshop CS6 downloaded on my computer.
because when i work on my computer without an Internet connection i can update
also when i make formate again i can update.
thank yUpdate Adobe Photoshop CS6 is two way different :-
First : manually you can download from adobe
and the others
Second : adobe bridege - help - updated
Now i have all update from first and second.
Only i want to know the place to keep it -
My adobe photoshop and illustrator aren't opening; this message appears "Adobe Application Manager, required to start your trial, is missing or damaged." even though I already have application manager? help please
I am using MAC OS
ps: I already tried these solutions and none of them have worked
-delete adobe manager and download it again
-use the adobe cleaning tool
-delete photoshop and illustrator and re download them
-updated my OSA chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
How do i re download photoshop and light room i had to replace my computer?
how do i re download photoshop and light room i had to replace my computer?
Exactly the same way you did the 1st time
Log in to your Cloud account and proceed
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html -
Adobe Photoshop and Premiere Elements 10
I purchased Adobe Photoshop and Premiere Elements 10, but the DVD will not load. Help!
It is possible the disc is defective. Can you read the contents of the disc? If you are unable to find a file that resembles an executable for the type of system you own, then you should contact support to confirm that your discs are faulty and they can probably point you in the right direction for obtaining new discs.
Here are some links to help make contact if you find the need to:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/
Aside from that...
You should be able to download the software as trials via the links below and use the serial number from the discs to activate.
http://prodesigntools.com/photoshop-elements-10-direct-download-links-pse-premiere-pre.htm l
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site. -
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how do I download Adobe photoshop and premiere 11? Accidently deleted during a recovery on my new windows 8 computer. Live parttime in mx. Left disk there and am the US for 3 weeks
if you follow all 7 steps you can dl a premiere trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l and ps cs6 trial here: http://prodesigntools.com/adobe-cs6-direct-download-links.html
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3.
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