I ordered an album and i can loaded on my iPod and iPhone but i can't get it on my mac

i ordered an album and i can loaded on my iPod and iPhone but i can't get it on my mac

Hi marymccarthyy,
If the album in question is showing as purchased on the iTunes Store but isn't appearing in iTunes on your Mac, you may want to try redownloading it; the following article may be helpful:
Apple Support: Download past purchases
http://support.apple.com/kb/ht2519
Regards,
- Brenden

Similar Messages

  • HT4910 hello i have installed icloud on my mac, ipad and iphone. but when i create a document on my mac it does not show up on Pages file in my Ipad/ How do i get it to go from one to the other? and how do i back up to icloud from my Mac

    Hello
    I have uploaded and installed ICLOUD to all three of my devices MAC, i pad nd Iphone.
    From Ipad to Iphone i am able to retrieve PAGES documents as i write them. BUT now that i am back home i see that none of the new documents i am working on which are stored on my desktop are showing up in my PAGES file on my Ipad or Phone.
    How do i save to icloud from mac, how come i can't retrieve docs from IPAD to MAC either?
    should i back up my mac ICLOUD FIRST? and if so, Where do i back it up from?
    going mad as i edit on one during the day and the other in the evening , and would like them to sync automatically
    please can you help
    thanks
    marellaopp

    SADLY  not as i downloaded an upgrad to my original PAGES/
    i have in the meantim had to open www.icloud. then from there import the file that i am working on and then check on ipad if it uploaded/ yes it did.
    but what a waste of time as it doesn not save any changes done automatically back in the cloud....
    i am now downloading the new LION and hope that it will fix the problem
    i cant find any other way. I was lead to believe that you wrote, it saved automatically, on to the cloud, you then opened anohter device in anotother country even, and the new file was there, waiting, in its latest version.......
    and the same magic was supposed to happen in reverse.
    It doesn't/
    if i have to open a browser, go to www.icloud....why on earth did they not just leave us an icon to drop it in in that case?
    I hope the new lion will help resolve the isssue/
    any other ideas> keep em coming...thank you so much.

  • I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

    I cannot find a store menu when I am on the "Store" screen on my mobile device. I pre-ordered an album and this menu is not anywhere. Is there even a menu on the mobile version? If so, where do I find it?

    Seems that you can no longer hide them on your phone.  Try doing so in iTunes: http://support.apple.com/kb/HT4919.

  • I pre-ordered an album and it wouldn't download so i need to know how to get a refund

    i pre-ordered an album and tried to down load after the release date.  it wouldn't down load and i wasn't able to get a refund.  please advise.

    Hello techmo200,
    Follow the steps outlined in this article to report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

    I pre-ordered an album and i did not get it! i payed 14 some dollars for it and never received it i checked to see if i bought it and it said i did. i looked to see if i could re download the album but i dont know how please help!

    If you are in a country where music can be redownloaded then it should show in the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes. If it doesn't show there then does the Store > Check For Available Downloads menu option on your computer's iTunes find it ?

  • I pre ordered a album and it says purchased but will not download

    I pre ordered a album and it says purchased and has been released but will not download

    Hey Sspafford!
    I have an article here that can help you with this issue:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get

    I pre ordered a album and got songs then it came out so itunes sent me a confirmation and it said to go to available downloads and gave link so I did and it did nothing for me and when I went to the album I wanted it said it was purchased so how do I get my music and don't even see available downloads in the iTunes Store

    Check this link, http://www.apple.com/support/itunes/ and go to the contact page.
    Sorry, here you go https://ssl.apple.com/emea/support/itunes/contact.html
    Message was edited by: ChrisJ4203

  • I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

    I pre-ordered an album and it says it was purchased in my itunes but it hasn't downloaded yet and I never got an email giving me a link to download it. Is there a way to get the link resent in an email?

    Hello KailaRy
    Check in your iTunes folder on your computer to find the files. If they are there, then drag on top of iTunes to import them in. If they are not there, then report the issue to the iTunes Store.
    Where are my iTunes files located?
    http://support.apple.com/kb/ht1391
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • Pictures will load to the photostream just fine, i can see them on both my ipad and iphone, but they stoped uploading to my PC 10 days ago? I can not get any new pictures from my iphone to my PC, what can i do to fix this?

    Pictures will load to the photostream just fine, i can see them on both my ipad and iphone, but they stoped uploading to my PC 10 days ago? I can not get any new pictures from my iphone to my PC, what can i do to fix this?

    Sign out of the iCloud control panel and then back in.

  • TS1424 I purchased an album and all but one song downloaded, I can't figure out how to get that last song to download??

    I purchased an album and all but one song downloaded, I can't figure out how to get that last song to download??

    Hello Kathie1970,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Best of luck,
    Mario

  • I lost all of my artist names and album names for my iTunes library. They are all now on one album. How can I get the album and artist names back?

    I lost all of my artist names and album names for my iTunes library. They are all now on one album. How can I get the album and artist names back?

    I have a script called ExportImport for this task, but it only runs in Windows.
    In principle something similar should be possible in AppleScript, but I don't currently have access to a Mac to write it myself.
    tt2

  • I ordered an album and it says from 3 days delivered and is already a week

    i ordered an album and it says from 3 days to delivered and is already a week

    In your account in the Apple store (store.apple.com) check the order status
    Recheck your numbers though - I suspect that the three days was either production time without shipping or shipping without production
    LN

  • I changed my apple ID successfully online on my iPad and iPhone but when I wish to buy an app, the old ID comes up automatically and there seems to be nothing I can do, so I cannot update or buy any apps.

    I changed my apple ID successfully online on my iPad and iPhone but when I wish to buy an app, the old ID comes up automatically and there seems to be nothing I can do, so I cannot update or buy any apps.

    Welcome to the Apple Community..
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
    If you are using iMessages or FaceTime, you will also need to log out and into your ID there too.

  • I purchased an album, and all but two songs downloaded, and says file being processed. It has been 1.5 hours.

    I purchased an album, and all but two songs downloaded successfully. It says files being proccessed. It has been 1.5 hours.

    Hello James Dean,
    I would be eager to download the complete album I purchased as well.  I found a couple of resources that might help with downloading this purchase.
    First, I recommend checking to see if the download was interrupted.  You can use the steps in this article:
    iTunes: How to resume interrupted iTunes Store downloads
    http://support.apple.com/kb/HT1725
    If the remaining songs do not download after following the steps in that article, I recommend trying to download the songs from your list of past purchases.  As long as you are signed in with the same Apple ID you used to purchase the movie, you will not be charged again.  You can find the steps to do this in the following articles:
    iTunes 11 for Mac: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12283
    iTunes 11 for Windows: Download previous purchases from the iTunes Store
    http://support.apple.com/kb/PH12491
    If you are still not able to download the songs, I recommend reporting this issue to the iTunes Store:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Hi, I am using my icloud on my iphone but am unable to find it on my mac book pro. It's not under my system preferences like it shows under the setup. Can I download it again? Or something. I just need to backup some files on my computer and am unable.

    Hi, I am using my icloud on my iphone but am unable to find it on my mac book pro. It's not under my system preferences like it shows under the setup. Can I download it again? Or something. I just need to backup some files on my computer and am unable.

    The minimum requirement for iCloud is Lion 10.7.5 (Mavericks preferred): the iCloud Preference Pane does not appear on earlier systems - the MobileMe pane appears on Lion and earlier but is now non-functional - you cannot now open or access a MobileMe account.
    To make use of iCloud you will have to upgrade your Mac to Lion or Mavericks, provided it meets the requirements.
    The requirements for Lion are:
    Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of memory
    OS X v10.6.6 or later (v10.6.8 recommended)
    7GB of available space
    Lion is available in the Online Apple Store ($19.99). Mountain Lion (10.8.x) is also available there at the same price but there seems little point as the system requirements are the same for Mavericks (10.9.x) - which is free - unless you need to run specific software which will run on Mountain Lion only.
    The requirements for Mountain Lion and Mavericks are:
    OS X v10.6.8 or later
    2GB of memory
    8GB of available space
      and the supported models are:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    Xserve (Early 2009)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    It is available from the Mac App Store (in Applications).
      You should be aware that PPC programs (such as AppleWorks) will not run on Lion or above; and some other applications may not be compatible - there is a useful compatibility checklist at http://roaringapps.com/apps:table

Maybe you are looking for

  • Vendor wise Sales & Stock Report in SAP Retail

    Hi, My requirement is: I need to develop a report for suppliers, showing them the sales and stock in each sales office. The report will be able to show the quantity in sales and stock for each sales office and a total for each one, in a determinated

  • How to cancel changes in a Table?

    Hi Experts, In one requirement, i have a button called 'Cancel', when user clicks on this button all changes done by the user should be refresh.(i need old data before change). how can we achieve this? help please Thanks, Venkat.

  • How to find system discs for Macbook Pro

    I seem to have misplaced my Macbook Pro 3,1 system discs. I think I may have left them in the box, then got rid of the box. Is there anyway I can get another copy of the discs, or download them from the Apple site? The Machine came with 10.4.8 I have

  • Highest Quality Recording Setting for Canon Vixia HF R500?

    What is the Highest Quality Recording Setting for Canon Vixia HF R500? Is it AVCHD 60P 28 Mbps or MP4 60P 35 Mbps? Does the higher bit rate of the MP4 format mean that it is a higher quality recording or not? Greg Solved! Go to Solution.

  • The "unknown error" problem when I am trying to sign in to the apple store on my Iphone 5

    "unknown error" problem when I am trying to sign in to the apple store on my Iphone 5, which was recently replaced with new one by the warranty (maybe this is the reason). However, it signed in on this device at first, but now it is not... What shoul