I ordered an electronic copy of my transcript and can't save it. Help!

Hello, there. I'm clueless. I'm in a rush, as my transcript was promised yesterday, but I can't figure out how to do it. Thank you!

Hi Andrea,
Great news! Now here is how you can delete your unwanted pages. Click here.
Please let me know if this helps!
Regards, Stacy

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    I had to get a new hard drive installed onto my MacBook Pro, but was able to copy my iPhoto library onto my external hard drive via another computer before the old hard drive failed. Now, I am trying to copy that library back onto my MacBook.
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