I ordered an On Demand Movie ... But The WRONG MOVIE Appeared !

We had decided to watch "Shutter Island". Searched for it by title and found it on the On Demand list. Clicked on the "OK" button to rent the film. But the wrong movie appeared! Something named "The Call". Pessed the stop button. Next the screen returned to a menu display that read on the right side of the screen "Shutter Island" followed by desription... "Directed Martin Scorsese,""starring Leonardo Diapprio," etc.  But a poster on the left side of the screen showed another movie completely, one named "The Call".
I searched again for the title "Shutter Island."  This time I noticed that there were TWO movies listed as "Shutter Island." One displayed the wrong poster again, "The Call". The second on the list showed the correct poster for the film starring Leonardo DiCaprio. So I rented it, knowing that I'll br double-billed, and will now have to remember to check my bill and then call and argue with Verizon billing people.
What a PITA.

OK.  Now that makes sense and that's what I figured.  I will stick with my DVDs.  My DVD player still works very well and I have no intention of replacing it unless it goes. 
I am really not a fan of *not* having a physical hard copy of music on a CD or a movie on DVD.  OK, so a movie you buy "on demand" gets stored on Verizon's servers but then what happens if there is a problem with the server or if you have to stop doing business with Verizon Fios because you move to an area where only cable is available?  Then what?  At least with a hard copy, it's always mine, it's durable, it can last forever, I can watch it anytime, and I will always have it to view regardless of what kind of system I have.  I think it's a lot nicer too to have a physical collection of music and movies.  It's tangible and it makes a statement about ourselves. 
I think the quality of CD music is far superior than music that gets downloaded from Pandora and even with physical DVDs, I find they're much easier to control (with the pause and fast forwarding) on a DVD player. With an on demand movie that I rent, the pause button will only stay on for so long or if I stop the movie and come back to watching it later, I still often have to fast foward and back track to where I left off.
I'm only mentioning this because there are pros and cons to any technological innovation and I don't believe that "newer" is necessarily better.  And far as having a hard copy is concerned, think of the reasons why we back up the files on our hard drives and why even in college, I always saved my papers on the hard drive and on a floppy disk.  OK, so now we have "flash drives" but in my honest opinion, the logic of keeping a hard copy for the long haul is really still the same in the end.
It's just food for thought.   

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