I ordered and payed photoshop elements 11 on september 27 2012, but i have not yet received it

I ordered an payed photoshop elements 11 on september 27 2012 but I have not yet received the program. My name is : Luigi Nicotra and my internet address is: [email protected] ; the number of the order is: AD003593422IT

This is the link for support page:
http://www.adobe.com/support/download-install/supportinfo/

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go to the online apple store (store.apple.com) and check your account for order status
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As good will gesture, we can help you with the upgrade for PSE 13. We would request you to place the order for Adobe Photoshop Elements 13 as an upgrade and then we will provide you the full version serial number for the same product against the new upgra

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See this example from Amazon, but check pricing in your own region.
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I just upgraded my old versionj 3 of photoshop elements to v13 when I import photos they are not imported in the same order they are mixeds up

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In the documents screen - sorry, new to this so not sure if that's the right terminology... Basically the screen showing all documents, if you drag down, there should be two options at the of of the page: Date and Name. Select Name and your list should now be in alphabetic order.
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I have no download link or serial number on my order page for Photoshop Element 12

I have no download link or serial number on my order page for Photoshop Elements 12 like I have for previous version.
I asked for upgrading on october 23th, base on the grace period, because I bought PE11 in september, since this I chatted to times with Adobe support about this with only a very little step each time for the problem resolution. But we are now novenber 24th, one month later and I have no serial number and download link on "my adobe" order page.
Chatting is very difficult for non english speaking person. I have no direct email for order resolution where I can take time to answer and ask question.

Try direct contact with country reps by phone or fax:
Adobe Systems France SAS
112, avenue Kléber
75784 Paris Cedex 16
France
Tel: +33 1 56 54 99 00
Fax: +33 1 56 54 99 01

I installed a new printer and now Photoshop Elements tells me I can't print. The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to che

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Hi ,
Please update to PSE 13.1
13.1 has solved this problem.
Refer to this link.
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I recently got a new laptop and my photoshop elements needs my serial number...i cannot locate on my box, disk sleeve and there isn't an insert??

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I purchased and own photoshop elements 11 and have a serial number how can I download it provide me with steps

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You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
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Super !! Thanks a lot for the info, yes it works with 8.5 !!!!
Van: R_Kelly
Verzonden: donderdag 1 januari 2015 20:37
Aan: thierry ferfers
Onderwerp: RAW and adobe photoshop elements 12
RAW and adobe photoshop elements 12
created by R_Kelly <https://forums.adobe.com/people/R_Kelly> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/7057869#7057869>

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I ordered and payed photoshop elements 11 on september 27 2012, but i have not yet received it

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