I originally purchase a ringtone on Jan 10, 2013 - it is no longer on my i-phone and it is not stored any where. I have another purchase on my credit card statement for the same song on a different date?? How do i get the ringtone on my phone?
I originally purchased a ringtone on Jan 10, 2013 and it is not longer on my i-phone 4s! I have another charge for the same song and there is still no way to set as ringtone!
Hello
Try restoring the device and setting up as new.
If it is still shows an iCloud activation lock, then it's on an iCloud account
The wrong device was removed from an iCloud account.
Check any other Apple IDs you might have at
iCloud.com
Get signed into them and remove that device.
I wish this was the first time I seen this.
Best of Luck
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i have multiple devices backed up to the same computer each with different data. how do i keep them from syncing all data when i back up or transfer stuff from the computer to a device? one is an iphone 6 and the others are ipad mini first gens, each ipad has 64gb and the iphone has 128, need to keep the data seperate as they are not all mine
Itunes content and pics are NOT part of the backup that itunes performs.
Backing up, updating, and restoring iPad, iPod touch, and iPhone software
You should transfer any purchases from iphone regularly: File>Transfer Purchases , if they fail to be transferred when you sync.
You buy one and only one download. It is your responsibility to move/copy/backup your purchases.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
http://www.apple.com/support/itunes -
How to download the same song(track) with different keys? iTunes seems to think I have already dowloaded the song and will not let me download the song in a different key or the Demo.
Hello Jigz19,
It sounds like you are unable to play a couple of songs from your library becuase you get a message that the computer is unauthorized to play, but other content purchased that same day works without issue. I would verify that the affected songs were purchased with the same Apple ID first:
Recovering a forgotten iTunes Store account name
http://support.apple.com/kb/ht1920
Open iTunes
Highlight one of the items you have purchased (You can find your purchases in your Purchases playlist).
Choose File > Get Info.
Click the Summary tab.
The Account Name area will list the account used to purchase the item. Unless you have changed accounts, this is your iTunes Store account name.
If so, then delete the songs:
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Then re download them with this article:
Download past purchases
http://support.apple.com/kb/ht2519
Thank you for using Apple Support Communities.
All the best,
Sterling -
I downloaded an album but one of the songs is corrupted, it only plays for about 4 seconds. When I try to re-download using the iTunes Store and "Purchased", it won't give me the option to download it again. How can I get the song I PAID for!!??
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your iTunes library and redownload it via the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I just got an iPad 2 and have not yet synced to my computer. I don't want to have all the duplicate songs in my iTunes. How do I get rid of duplicates?
You don't say whether you are on PC or Mac. For Mac there are these two programs which might help (I havn't tried either) :
http://www.apple.com/downloads/macosx/ipod_itunes/songsergeant.html
http://www.apple.com/downloads/macosx/ipod_itunes/idupe.html
There are probably similar programs for PCs, but I don't know what they are. On a PC you can hold the shift key and do File > Display Exact Duplicates (without the shift they may not be exact matches) - if one of each duplicate pair has the same date added then you can sort by that and then delete those with (or without) that date. -
Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
n my house we have 2 iphone 4, and everytime we get the same contact list freom each other, how can we unsync the contacts so each user keeps thir own contact list?
Hi user 1724, before icloud, we had the same issue....
so yes, the solution was to each log into the mac separately.
i kept the main itunes library and apple id, and my son made his own itunes library (which linked to the main itunes/apple id) - so we were able to maintain separate contacts lists.
but then w/ the cloud i guess we assumed the cloud would know we each have different contact lists on diff. phones, but it seems the cloud just lumped it all together - -
I downloaded an album and all of the tracks will play about 3/4 of the song then stop and play the next song. I went to itunes store and it said the songs fully downloaded. So how do I get the full song into my library?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
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