I originally purchased 8 pro then upgraded to 9 pro, so can i now upgrade to xi pro?
I purchased originally adobe 8 pro then upgrade to adobe pro 9 - can i therefore another upgrade to take me up to adobe XI pro or is one upgrade too many?
You can purchase an upgrade from AA9 to AAXI. Also note that AA8 does not qualify for an upgrade to AAXI. Bottom line, get out the checkbook.
Similar Messages
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I bought elements and now its says my trial has expired
entering the serial number doesn't workcapnpanic wrote:
I bought elements and now its says my trial has expired
entering the serial number doesn't work
Your caption says "I have my original serial number" , so do you mean to say the original for PSE11? If so then it won't work in PSE12. You need to enter the serial number you got in the email when you bought the upgrade from Adobe as download. Did you get the email from Adobe about this and have you kept it in your inbox or somewhere safe? -
This week, my iPod nano suddenly seemed to have lost all the music that was on it.
when connecting to iTunes, it showed that the music was still there.
I tries to create a new playlist with 1 song in it and according to iTunes, that was successfull.
the iPod however still said 0 numbers are available in the music list.
finally, i executed the restore factory settings and that process failed.
the device immediately switched to blank screen and is dead since then.
when I connect the iPod to the computer, the computer detects that a device is connected and even recognizes it as an iPod.
however, the device is not visisble in the windows explorer.
iTunes automatically starts but shows the error message: the connected iPod cannot be identified ... unrecognized error (2005).
Does someone have an idea what I can do to make the iPod work again?
thanks!I tried by connecting to another available PC.
I newly installed iTunes on a PC that did not have the installation.
Connecting the iPod to this PC gave following error: "The iPod software update server could not be contacted. The server does not support this version of iTunes."
I followed the instructions in the "more information" section: iTunes version is the latest available; operating system version is up-to-date, no security obstructions and I rebooted my pc as suggested.
Next attempt to connect the iPod gave another error: "An iPod has been detected, but could not be identified properly. Please disconnect and reconnect the iPod, then try again. An unknown error occurred (2005)".
This is exactly the same error as on the first PC.
the iPod is still out of use -
Re-installing System Software, Then upgrading OS
I just replaced my Macbook Pro Hard Drive. I was about to begin the long process of installing the original system 10.4.6 (from when I purchased the Macbook Pro), then upgrading to 10.5 (which I purchased recently), then upgrading to 10.5.6 (downloaded online). My question is this, is there a benefit to starting from the original system install and then upgrading, or can I go right to 10.5? In the past, I think it was recommended to always start with the original system on other PowerPC and Powerbooks I have owned, maybe because of certain drivers or whatever. But I think I should be ok starting my installation with the 10.5. I just want to be sure I'm not missing anything by not using the original system CD (10.4.6) from when I purchased the Macbook Pro. Thank you in advance for the guidance.
The only things you won't have are the bundled software that came w/ your OEM Tiger. But you can use Pacifist (shareware) to install any extra programs you want that were on your OEM disk.
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Reset 10.5.8 then upgrade to Yosemite - buying least amount of disks
I am helping a friend out with her Macbook and need some advice. It is having problems and I'd like to reset it to factory settings but she does not have the disks. I am aware that I could create a new user, but since it is also having problems, she'd like to start fresh. The laptop is currently running 10.5.8 so I cannot reset by rebooting in recovery. I understand that I could buy the retail Leopard disks and use those to reboot, but after the reset, we plan to purchase Snow Leopard then upgrade to Yosemite.
I am not as familiar with Mac as I am with PCs and I have a few questions. Can she just buy the retail disks for Snow Leopard then reset to factory settings using that or does she first have to reset using Leopard disks? The laptop is a Macbook Late 2008 model, identifier 5,1. It's a 2.4 GHz with 2GB of RAM and a 250 GB SATA. It could use some extra RAM but other than that, it sounds like it will run Yosemite pretty well.
What advice or recommendations do you have for 1) resetting then upgrading to the most recent OS version, and 2) while buying the least amount of disks/OS versions? On a side note, the battery is not charging so I will need to go into Apple and get that replaced. Do you think that they would reset and upgrade me there?
Thank you for the help!!Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Then to perform a clean erase and install of Snow Leopard:
Clean Install of Snow Leopard
Be sure to make a backup first because the following procedure will erase
the drive and everything on it.
1. Boot the computer using the Snow Leopard Installer Disc or the Disc 1 that came
with your computer. Insert the disc into the optical drive and restart the computer.
After the chime press and hold down the "C" key. Release the key when you see
a small spinning gear appear below the dark gray Apple logo.
2. After the installer loads select your language and click on the Continue
button. When the menu bar appears select Disk Utility from the Utilities menu.
After DU loads select the hard drive entry from the left side list (mfgr.'s ID and drive
size.) Click on the Partition tab in the DU main window. Set the number of
partitions to one (1) from the Partitions drop down menu, click on Options button
and select GUID, click on OK, then set the format type to MacOS Extended
(Journaled, if supported), then click on the Apply button.
3. When the formatting has completed quit DU and return to the installer. Proceed
with the OS X installation and follow the directions included with the installer.
4. When the installation has completed your computer will Restart into the Setup
Assistant. After you finish Setup Assistant will complete the installation after which
you will be running a fresh install of OS X. You can now begin the update process
by opening Software Update and installing all recommended updates to bring your
installation current.
5. If you are planning to sell or give your computer away, then do the following:
After you reformat your hard drive and reinstall OS X, the computer restarts to a
Welcome screen and asks you to choose a country or region. If you want to leave
the Mac in an out-of-box state, don't continue with the setup of your system. Instead,
press Command-Q to shut down the Mac. When the new owner turns on the Mac,
the Setup Assistant will guide them through the setup process.
Download and install Mac OS X 10.6.8 Update Combo v1.1. -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!
Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s MobileMe service; fees and
terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mountain Lion - System Requirements
Macs that can be upgraded to OS X Mountain Lion
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion. -
I have a mid 2010 Macbook Pro running Snow Leopard and foolishly upgraded to Yosemite. Now have numerous problems. Is it possible to go back in time with Time Machine and reinstall Snow Leopard? Then upgrade to Lion or Mavericks? Any other ideas on how I can exit Yosemite?
Once you get yourself back to Snow Leopard, if you still want to upgrade somewhat, I would suggest the following:
1. Get an external hard drive that you can use for experiments with new OS versions. You could partition it into 2 or 3 partitions. You could then clone your existing Snow Leopard system to one partition using Carbon Copy Cloner (well worth $40) or SuperDuper ($25).
2. Buy OS X Mountain Lion for $20, through the Apple online store (I don't think it's available through the App Store). Apple has decided to make it very difficult for anyone to get Mavericks unless they have already downloaded it.
You will receive two e-mails from Apple, one containing a PDF with a redemption code, and one with the password you will need to unlock the PDF. Using the code, you will download Mountain Lion from the App Store, where it will appear among your Purchased items.
After ML finishes downloading, its installer app will launch itself. When you see this launch screen, QUIT the install app immediately! Go to your applications folder, find the Install OS X Mountain Lion app, and copy it to a safe location outside of your Applications folder. Keeping one or more copies will allow you to reinstall without unnecessary aggravation if you later need or want to do that. At this point, you can re-launch the Installer in the Applications folder and let it run. You can install it on a clean partition on your external HD, or you can allow it to upgrade the Snow Leopard clone you created on your external drive, or you can do both. This should allow you to test how everything works for as long as you like.
3. If you left yourself a free partition on your test drive, try a clean install of Yosemite and set everything up from scratch (do not migrate anything). This will allow you to see whether your problems with it were related to something in your Snow Leopard system. -
I have used Photoshop for many years, starting with my original licensed purchase of Photoshop 4. I have progressively upgraded this to my current CS5. However, my first Win 7 64-bit PC will not install the legacy version at all. So I can't then upgrade. Stuck.
3 years ago I had help from an Adobe telephone service, and managed to do this. Now that support has ended (shameful!) and I am going around in circles.
I am vehemently opposed to going to the Photoshop CC/subscription route - like most folk - and a new purchase of CS6 is a shedload of money for a retired professional such as myslef.
So any assistance@ would be much appreciated!
Thanks.Hi
Thanks, that was quick!
Unfortunately, my PS4 was the only full version I ever purchased. I have upgrades only to take me to PS7, CS, CS3 and then CS5.
Am I stuffed?
Cheers
Jon Bower
~~~~~~~~~~~~~~~~~~~~~~~~~~
Jon Bower
Scientist, Photographer, Writer
email - [email protected]
Web- www.apexphotos.com
~~~~~~~~~~~~~~~~~~~~~~~~~~ -
Should I install old software in my new Mac Pro, then upgrade?
I'm trying to transfer documents and apps from my PowerBook G4 to my new Mac Pro. I used Migration Assistant but it transferred only some files, no applications, no settings, even though I checked all those boxes. I've given up on MA. But here's the question: I have Office 2004, which I'd like to install so I can have Word on my Mac Pro, and then I would upgrade after installation. I've heard that pre-intel software can really slow down your intel computer. But what about starting with that software and then upgrading, so I don't have to pay for an entirely new MS Office? Same with Final Cut Studio. Any ideas about this would be appreciated!
Lubella wrote:
I have Office 2004, which I'd like to install so I can have Word on my Mac Pro, and then I would upgrade after installation.
MS Office 2008 is an upgrade, not an update. It does not replace Office 2004. It is a separate installation. It is like upgrading from Tiger to Leopard except 2008 does not replace 2004 as Leopard replaces Tiger. You purchase the entire 2008 installation like purchasing the Leopard upgrade, but can have 2004 and 2008 running on the same machine without partitioning. I have both installed on my iMac.
I've heard that pre-intel software can really slow down your intel computer. But what about starting with that software and then upgrading, so I don't have to pay for an entirely new MS Office? Same with Final Cut Studio. Any ideas about this would be appreciated!
As far as I know, there is no discounted upgrade price from Office 2004 to 2008. I could not find it on their website anyway. I think to get Office 2008 you need to buy the Office 2008 installation disk.
I think (might be just me) Office 2004 running in Rosetta is slightly faster than the 2008 version. All the applications in 2004 launch faster. In Excel 2008, entries into cells are delayed by a fraction of a second but 2004 has instantaneous entry (perhaps MS in their infinite wisdom thinks the delay is a feature).
I am gradually changing over to 2008 only because it needs to be compatible with other computers in my office. If it weren’t for that, I would have stayed with Office 2004. Anyway, if you are going to buy Office 2008, you can install it and run it side by side with 2004 to see for yourself.
I’ve also seen posts here about MS Office 2008 having problems with the Spaces application of Leopard. If you use the Office Toolbox (formatting palette) it has bizarre behavior when using Spaces. -
I purchased an audiobook in Nov 2012 using iPhone 4S and then upgraded to iPhone 5 in Dec. Now I am not seeing the audio book in purchase history in iTunes. This means I am not able to get the book in my new iPhone. Please help.
Audiobooks are currently a one-time only download from the store. If you don't have it on your computer (audiobooks go into the Books part of your iTunes library) nor on a backup, then if it's still in the store you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I want to setup LR on my new laptop. I have the serial number from my latest purchase but not the original purchase of LR3. How can I recover the serial number from my original LR purchase?
If you did register it back then, open your Adobe account with your Adobe ID and you will find it there: Find your serial number quickly
If you still have it installed, open the System info in Help menu or look here:
C:\ProgramData\Adobe\Lightroom\Lightroom xy Registration.lrreg -
If I download FCP to my old macbook, and then upgrade to a macbook pro, can I transfer it the new machine even if I keep both running?
Ian Brown, thankyouthankyouthankyou for taking the itme to reply
I am not (indeed) a film studio, so this is EXCELLENT news. -
I am a macbook pro user form last 2 yrs, recently i upgraded to Mountain Lion from Snow leopard. Since then operational speed is a major concern. Now It has crashed so very badly that I am scared of my data.Please help me.
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
Hi,
I am a student, and I purchased Logic Pro 9 nine or ten months ago, can I download a free upgrade to Logic Pro X? It seems I should be able to.
If not, how much would it cost me? Does anybody know?
Thank you,
Michael McCartyThank you QTKirk... do you happen to know if Apple has a student discount for Logic Pro X? It seems to me I received one on Logic Pro 9... Getting old, could be wrong about that.
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