I over scratched 2 numbers on itune card. how can i still redeem?

i purchased a itunes gift card and accidently scratched 2 numbers off the label.....how can i still redeem my card?

Follow this article to contact Apple support: http://support.apple.com/kb/TS1292
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose iTunes Cards and Codes > Redemption questions.
Click the Email Us button (or Chat Now button in some cases).
Complete the form for assistance. Make sure to provide your Activation code, Gift Card Serial Number, and a description of your issue.
Click the Send button to send your request to iTunes Store Support.
An iTunes Store Support Advisor will research your issue and respond to your request.

Similar Messages

  • I scracthed off the entie code from my iTunes gc. how can i still redeem?

    I purchased an itunes gift card from Best Buy tonight and scratched off the entire code. i returned to the store and they gave me this site as a resource. Please help. How can I still redeem this card?

    iTunes Store: Invalid, inactive, or illegible codes

  • I have a Philippine Store account, and currenty Iam here in Bahrain, and the only itunes cards available here is US store itunes card, How can I use it?

    I have a Philippine Store account, and currenty Iam here in Bahrain, and the only itunes cards available here is US store itunes card, How can I use it?

    You can't - to be able to redeem and use a US iTunes gift card you will need to be in the US with a US billing address on your account. Whilst you are in the Bahrain you can only use the Bahraini store, and you will need a Bahraini billing address on your account

  • HT201209 i want to re-gift an itunes card, how can i tell if it is still valid?

    i want to re-gift an itunes card, how can i tell if it is still valid?

    If the coating that conceals the code is still intact, it has not been redeemed.

  • HT201359 by mistake I scratched off some of the letter on my activation iTunes card how can I recover them?

    By mistake I scratched off my iTunes card activation number, how can I recover them to use my card?

    If this page doesn't help then you will need to try contacting iTunes support (you will need to give them as much of the serial number and activation code from the card as you can read) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • TS1292 I scratched off some of the numbers/letters on my iTunes card and can not redeem it.  What can I do?

    I scratched off some of the numbers/letters on my iTunes card and can not read them.  How can I get the numbers?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT1349 over scrath my itunes card and can't redeem my card

    i over scratch my itunes card and can't see some of the numbers. how can i redeem my card?

    See this support article:
    http://support.apple.com/kb/TS1292
    If you can't get the card to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • HT2534 My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes accou

    My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes account without credit card?????

    Why do you need to create a new account?
    Just change the payment method.
    http://support.apple.com/kb/ht1918

  • TS1292 I have mistakenly scratched off the code on my iTunes card, how do I redeem it?

    I have mistakenly scratched off the code on my iTunes card, can I still redeem it?

    read the article you linked

  • Itunes card claims to already been redeemed, it is brand new

    Itunes card claims to already been redeemed, it is brand new

    I've had this problem as well. Apple Support are telling me that I need to provide copies of receipts from the store it was purchased in, but this was a gift (as in "Gift Card"), so I don't know where it was purchased and can't get the receipt.  I do know that the code cover was completely unscratched when I used it.  I'm really annoyed about this - feel very let down by Apple.  People need to be aware that these cards are not secure.   If you buy them then you need to keep the receipts and ideally video record yourself scratching the cover and redeeming. 

  • I can't log into my iTunes account. I logger out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. Now when i press sign in and then choose existing Apple ID, nothing happens

    I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

    I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
    iPhone 5s, iOS 8.3

  • HT1918 i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fi

    i have recently moved from the uk to australia and cancelled my uk debit before the payment was processed for songs i bought in itunes. i have tried to edit my billing info with australian debit details but the site says 'invalid card' how can i fix this?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • How can I verify credit of an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    How can I verify credit for an itunes card that has already been redeemed?  My Grandson and I both redeemed itune cards on our shared account about the same time. There isn't a credit balance after his purchase?

    Have you checked the account's purchase history to see if anything could have used up the balance : See your purchase history in the iTunes Store - Apple Support ?
    If there aren't any purchases then try logging out and back into the account (e.g. on your iPad tap on your id in Settings > Stores and then log back in) and see if a balance then shows on it. My account's balance shows at the top right of the store's page on my computer's iTunes, by clicking on my name towards the top right of the iTunes screen, and by logging in to view my account via the Store > View Account menu option. On my iPad devices it shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > Stores and it should show on the screen that you are taken to)

  • Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?

    Why am i being charged twice for 11.04 and 11.46 when I did not purchase those songs, I used an itunes card 25$ and I still have 0.04 cents left?
    I couldnt redeem w/o an apple ID so when i did it asked for a credit card. And I want to discontinue and remove my account from itunes but it wont let me, there is no account discontinue or removal of account

    Because too much time has passed I can't edit this into the prior comment, but here is the info regarding reverting to iTunes 11.0.2 (assuming you do have a time machine backup) from https://discussions.apple.com/message/22057703#22057703
    W. Raider wrote:
    Repairing permissions doesn't fix it.
    I reverted to the previous version, 11.0.2.
    1. Quit the new crash-prone iTunes.
    2. Delete the app.
    3. Restore v. 11.0.2 with Time Machine.
    4. In your iTunes folder look for a folder called "Previous iTunes Libraries", find the latest one.
    5. In the iTunes folder itself you'll see "iTunes Library.itl", delete it (or compress it and save a copy for later just in case.
    6. Copy the newest .itl file in Previous iTunes Libraries to the iTunes folder and rename it "iTunes Library.itl".
    7. Launch the older version of iTunes.
    My crashing has seemed to have ceased with a revert to an older version. I noticed today that the newer crashing iTunes had been launched for hours but not playing anything, when I played internet radio it crashed within 5mins, fed up I reverted to an older version.
    Btw, a simpler way to do this is to revert to older iTunes app, then hold Option when it launches and choose an older library.

  • I have 13 dollars left on an apple store gift card, how can I convert this into money for my iTunes account?

    I have 13 dollars left on an apple store gift card, how can I convert this into money for my iTunes account?

    You can't.

Maybe you are looking for