I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

Generaly, if you have an iTunes card and a valid credit card, you have the option of charging your purchases to eiher one or the other? By default, it goes to your iTunes card, but you can override that.

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HT1920 I have an i-tunes a/c in Australia but I have now returned to the UK can I change my e-mail address in my account with my new UK one and carry on as normal?

i have an australian i-tunes account....i have now returned to the UK can I update my account with my new e-mail and carry onas before?

Hi bpaul1877,
Thanks for visiting Apple Support Communities.
You have a few options available if you have moved to a different country.
You can add your new email address as an alternate "rescue" email, or change your Apple ID to the new email address. I recommend following the steps in these articles if you make either change:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
You can also make purchases from the UK iTunes Store by following the steps in this article:
Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account
http://support.apple.com/kb/ht6119
All the best,
Jeremy

HT1689 I have had 3 amounts deducted from my credit card in the last 3 days, I don't know what it's for and can't find anything on my account history, can't get a real person in apple to talk to !

3 amounts deducted from my credit card by I tunes E, don't know what they are for, not showing on history also no e mail receipt,
I haven't knowingly bought anything, any ideas what this could be ?

You haven't made any in-app purchases or have any auto-renewing subscriptions ? If not and you haven't added or changed your credit card details (when you do then a small temporary store holding charge of $1, or the approximate equivalent in your country's currency, may be applied to check that the details are correct and valid, but which should disappear within a few days) then you can contact iTunes Support via this page and ask if they can help identify what they are from : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

TS1702 hi. i have made and in-app purchase in fring. the amount was deducted from cridet card, receved receipt, but nothing happended to my balance at fring.

hi. i have made and in-app purchase in fring. the amount was deducted from cridet card, receved receipt, but nothing happended to my balance at fring. what to do ???

The problem is with an item in the 'Latest Purchases' section. When I click on 'Report a Problem' it takes me to the support page. I have gone to the link you provided many times... so far it always says to check again in a few minutes and never works.
I would really like to hear back from Apple directly and get some assistance with this issue.

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem?

Well, I bought some gems in Clash of Clans in app purchase function. The money has been deducted from my credit card but the gems didn't come through. What's the problem? Please help

If the purchase went through successfully and it's not just a temporary store holding charge on your card, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Hello! I lost my iphone like a month ago, well I reported that phone as lost with my icloud account, now I got a new iphone and I would like to know if I can use that same icloud account with this new phone? The old one will stay reported?

Thank you. The old one will stay reported?

HT1918 I have reset a credit card number to a new one, however i still find unauthorise purchase from this credit card. Pls help to stop any purchase from this credit card.

I have reset my credit card number to a new one, however i still experience unauthorised purchase from this credit card. Would appreciate if you could refrain any purchase from this credit card. Tq
Zulkefli
<Edited by Host>

Welcome to the Apple Community.
I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
If you want people to contact you, enable others to see your email address in your profile.
You should start by changing the password on your account.
Start here, change your country if necessary and go to manage your account > Password and Security.

Why is music purchase not deducted from my credit balance instead it asks for my credit card.

why is music purchase not deducted from my outstanding balance? Instead it asks for my credit card.

It is not being deducted from your credit? Are you sure?
Just because it is asking for your cc info, does not mean that it will be charged.
This is how itunes verifies your account and that you are a resident of the country of the itunes store that you are trying to use.

I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email

I have a iPod touch and i installed it on my other laptop until i had just got another one it says unable to connect to iTunes and i forgot my password and i delete the email and i don't know how i can get my i pod touch to work with my new one email.
I JUST NEED HELP

I would contact Apple under your warranty. I doubt you received a new iPod since Apple's policy is to give you a refurbished iPod.

My laptop is no longer reliable. I want to share my iTunes account with my new iPad 3.   I just started viewing my iPad window on my 50 inch Panasonic wirelessly via Apple Tv 2. That amazing.    I would like to access my iTunes store via iPad for podcast

My laptop is no longer reliable. I want to share my iTunes account with my new iPad 3.   I just started viewing my iPad window on my 50 inch Panasonic wirelessly via Apple Tv 2. That's amazing.
Now I want to share my iTunes account with my Apple TV 1, and my iPad 3, without the need of booting up the unreliable laptop where I set it up last year.   do I have to use my. Pc laptop to access the iTunes store again too authorize home sharing.   I have tried it before. O for a while I thought the we're sharing, now the Apple Tv has gone back to telling me to use my computer too sign into iTunes.
there maybe a far simpler way to enjoy iTunes on my iPad and Apple Tv.   I also have the Sony blurry Google Tv. I will upgrade my PC with Windows Z8 and a screaming ran cache, ram disk on a 79 mother board and then pay 5 bucks a month for OnLive Plus that I hpe to show wirelesslypy on the big scree 50 inch Panasonic.   I have waited for years to upgrade as I wanted to help my kids in college. They are finished and so I have money fr my self.CELEBRATE

Are you using the charger and cable that came with the phone?
Are you using an unauthorized third party charger?

How do you change the language of the dictionary on Safari from English (US) to (UK)? I'm using Windows 7 Home Premium and the latest version of Safari for Windows that I know of. Cheers in advance

How do you change the language of the dictionary on Safari from English (US) to (UK)? I'm using Windows 7 Home Premium and the latest version of Safari for Windows that I know of. Cheers in advance

92matt wrote:
Cheers for the quick response, but do you know whow I would do that?
Apologies I'm not the most technical of people!
Open Regional and Language Options by clicking the Start button , clicking Control Panel, clicking Clock, Language, and Region, and then clicking Regional and Language Options.
Lupunus

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results

I need help installing Lightroom 5. I tried the trial and it does not have an uninstall feature. Thus, I'm trying to activate with my new $9.99 per month subscription and it simply will not work. Very frustrating you already took my money and no results, and very difficult to get help.

Lightroom Trial uninstall wrote:
Very frustrating you already took my money and no results, and very difficult to get help.
Just for clarity, "we" haven't taken your money - this is a user-to-user forum, and you're not talking to Adobe.
Like Rob I'm a Windows user, and - like him - I thought "uninstalling" on Macs was simply a case of trashing the application. Google would seem to concur.
Not really a Lightroom/Adobe issue, then?

I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx

I had to replace my Iphone 5c with a new one. Now, my windows 7 pc does not recognize my iphone. Reinstalled itunes. Apple mobile device is running. I did whatever I could find on the internet still no luck. Any suggestions? Thnx

You have done everything verbatim included with this link?
http://support.apple.com/kb/ts1538

My computer was restarted and now i want to connect and update my iphone with a new itunes. how do i do this without losing all my stuff on my iphone?

my computer was restarted and now i want to connect and update my iphone with a new itunes. how do i do this without losing all my stuff on my iphone?
i didnt get a chance to back my phone up before the comp crashed
will i lose any of my stuff?

When you open iTunes and plug in iPhone (iPod) to computer, it appear in the left bar. Then just simply right click on you iPhone (iPod) and choose Transfer Purchases, this should copy your purchased items to your computer.
Hope this help

HT1918 My father has a new email address, whenever we try to sign into his apple account, it comes up with his old email address and asking for his password, I created a new account with his new email address, however I cannot download the eprint app.

My dad's email has changed, he cannot remember his password under his old itunes email account. Whenever he tries to download apps on his new iphone with his new email address, it is asking for his password for his "old email" account. We created a new itunes account with his new email address, but whenever we try to install an app, it keeps asking for his password and shows his old email address. What is the best way to solve this problem?

Hi Vivian Zollman,
Welcome to the Support Communities!
I'm not sure if you are referring to your Apple ID or just your email account in the Mail app. So, I've included all of the articles that may be relevant for you.
iOS: Setting up an email account
http://support.apple.com/kb/ht4810
If you already have an email account set up and you want to modify its settings, tap Settings > Mail, Contacts, Calendars, tap the name of your account, and then your email address. Then tap any information you want to adjust.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
iCloud: View or change your iCloud payment information
http://support.apple.com/kb/PH2616
Cheers,
- Judy

I owe 27 dollars on itunes and i got a 25 dollar itunes card if i were to update my account with my new credit card would the 27 dollars be deducted from my credit card or would the itunes gift card pay for the 25 and my card would pay for the $2 left.

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