I owe iTunes Store CA$5.00 and it won't let me update an app. Is this how it really works?
I was wondering if that's how really iTunes work? Like if you owe them any amount, you wont be able to update any app?
Yes, that's how it works. Pay your bill and all will be right again.
Similar Messages
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A prompt comes up on my TV screen when I try and purchase a movie "before you can make any purchases you must go to Itunes store on your computer and verify your account information". Have tried to do this to no avail - all my purchase and address details
it is a problem with the latest update. nothing you can do will fix it, besides rolling your apple tv back to the last update.
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My mac is os x 10.4.1 and it won't let me update it an higher!
how do i update my mac book? have os x 10.4.11 and it won't let me update!
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
Snow Leopard General Requirements
1. Mac computer with an Intel processor
2. 1GB of memory
3. 5GB of available disk space
4. DVD drive for installation
5. Some features require a compatible Internet service provider;
fees may apply.
6. Some features require Apple’s iCloud services; fees and
terms apply.
Upgrading to Yosemite
You can upgrade to Yosemite from Lion or directly from Snow Leopard. Yosemite can be downloaded from the Mac App Store for FREE.
Upgrading to Yosemite
To upgrade to Yosemite you must have Snow Leopard 10.6.8 or Lion installed. Download Yosemite from the App Store. Sign in using your Apple ID. Yosemite is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks/Yosemite - System Requirements
Macs that can be upgraded to OS X Yosemite
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
Lion System Requirements
1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
or Xeon processor
2. 2GB of memory
3. OS X v10.6.6 or later (v10.6.8 recommended)
4. 7GB of available space
5. Some features require an Apple ID; terms apply. -
when i try to close my iPhoto app on my air it continuously says wait until import is finished and it won't let me exit the app and i cant even turn off my laptop, what can i do to close it?
Welcome to Apple Support Communities
Press Alt, Command and Esc keys or go to > Force Quit, choose iPhoto and force close it. -
my i tunes account for both my pc and i phone wont let me update or download any apps.
no none errors it started after i installed the new ios 5.1 on my i phone i wait ages ans it says cannot conect to the i tunes store. and on the pc when i go to update them it says service timed out after about ten mins of waiting
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I've been making my iTunes music purchases on my iPhone for over a year now. I bought a new one so I relied on iCloud to keep my purchases on record. When downloading my songs, I saw that some of them were missing. When I logged into the iTunes store, it said that the albums (yes entire albums are missing) have been "PURCHASED", therefore I can't buy them again. And they don't have that iCloud icon on them to download them (since I have already purchased them). I checked my iTunes account on both my PC and my iPhone and still nothing. These aren't old purchases, but ones that I made a few months ago. Can anyone help me get my music back??
If they aren't showing in the Purchased tab in the iTunes store app (and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes) for redownloading then have you checked to see if they are hidden : http://support.apple.com/kb/HT4919 ?
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I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???
If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing! -
I would just like some help on this cause this has happened for two days now and I want to know how to fix it. So whoever can help that would be great. Thanks so much!
Hi:
From time to time, especially if you change something in your iTunes store or account, it will ask you to confirm your account details. Sometimes it’s only the last 3 digits of your security code on your CC. It’s part of a security step taken by Apple.
MR -
The iTunes64. MSI message appears when I try to update the software, and it won't let me update.
When I try to update the software, I get the error message.
I cannot find the installation package, I've searched the entire computer!
I've tried to uninstall iTunes, but it won't let me, and I can't delete any of the folders from the program files :/
PLEASE HELP.Hi scander1,
Are you receiving an error when trying to sign off? What exactly are you seeing/what happens when you attempt to sign off?
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution -
I am very frustrated with this Ipod. When I first got it everything was going well. Now all of sudden, it is no longer recognized by my itunes. I am unable to update my apps. My Ipod sometimes will show up under devices and sometime not. It tells me to disconnect and reconnect the ipod and my results are the same. I have reset my ipod with no results of improving. It is frustrating to spend good money on something that doesn' t work properly. I have only had it for 2 months.
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
When I try to purchase more gems when playing The restaurant Story, I have a problem. I get a message to contact ITunes to complete the transaction. This is an internal problem and has nothing to do with my accounts credit card or anything. I had this problem before and it took forever to get it corrected. I could not even get a response from Itunes. I had t contact Apple and they contacted Itunes and it was corrected immediately. It has worked fone for the past couple of months but now it is back to the same thing. Has anyone else experienced this problem and if so what did you do to correct it?
any help will be greatly appreciated !Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.
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Does anyone have suggestions?
Wow that was really quick, thank you so much. Im not sure at all which version it was because i said it was around 4 years ago he bought it. I know it isn't under his username, since he's a PC person (ugh) so i know its probably registered to one of our actual names. isn't there some way to look it up since we did register it, because I'm not even sure where the disks are from when we bought it (we've moved a lot and also have two storage lockers, i know i would have kept it with other disks) but my cd rom drive is actually broken on my computer as well ( i think it got stepped on and is now squished and won't eject or run disks.)
So is there anyway they can look up that its registered to one of our names since we did register it when we bought and installed it, or do i really have to find the disk with some sort of proof of purchase (i know there would be no receipt after all this time)
either way, ill do what you suggested to the best of my abilities and thank you so much for answering my questions, i can't even open the program as its incompatible and find out the info from that) so I'm in a bit of a pickle and your response was so thorough and it didn't seem to be posted long enough to even write a well researched response, thanks, all the best,
sarucia -
I updates my laptop and it won't let me update my iphoto?
i updated my laptop to the newest software recently and i was scrolling down my dock and iphoto wouldn't open because it needed to be updated,, i tried to update it but i would click accept and put my apple id in but nothing would happen and i tried to do it again but it wouldn't work.
No information - nothing to do but make wild ugesses
My personal wild guess is that ti upgraded to Yosemite and that you have not upgraded iphoto to version 9.6 - if that wild guess is correct then backup your iphoto library and upgrade/update to iphoto 9.6 from the App store - if your current version of iphoto is iphoto '08 (version 7.x.x) or older you also will need to download, install and RUN the iPhoto library upgrader after installing iPhoto 9.6 but before launching it
LN -
I have an adapter picture on my ipod and it won't let me update it
i just got a 30gb ipod from my uncle..he basically gave me his. and previosuly the charging sector of the ipod was disabled making it impossible to charge. but it was repaired. i've just restored the ipod to remove some songs. and i was gonan add some of mine. but i look at the ipod. the screen has an image of an ac adapter with an arrow pointing to an outlet. i've hooked the ipod to the computer by usb and this computer has charged other ipods before. i plugged it in and nothing comes up. not even the thing that says if somethign in the usb prot was connected. please help.
When updating or restoring some iPods via a usb connection, it needs to be plugged into power via the charger to complete the process, and this is why you see that icon displayed. It's also why older iPods that required this step were supplied with a power adaptor as standard.
You may be able to complete the process via a car charger, or via a powered firewire port on the computer (with the required 6 pin cable of course) if you have access to either of those. Or maybe visit an Apple store if one is nearby.
Or you can try this.
http://www.bearsdriving.com/blog/archives/2005/10/youripod_tipo.html
Other than that, your iPod cannot be used until you complete this process. -
Current installed version of Firefox is 2.0.0.4 - 2006. I'm trying to upgrade to 3.6.8; while it will download, I don't get a prompt to drag it into the Applications folder. I think my installed version is so old it won't recognize the new one. What do I do to make the new version install?
You have not specified the version of Mac OS X you are using. If you have 10.3.9 or earlier, the last version you can use is Firefox 2.0.0.20 available from ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/2.0.0.20/mac/en-US/
Firefox 3 and above require at least OS X 10.4
If you do have 10.4 or above, see [[Installing Firefox on Mac]]
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