I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says my serial number is not for the product I'm trying to activate

I own a copy of CS5.5 that I have on my PC. I have switched to a new iMac and during activation it says that my serial number is not for the product I'm trying to activate. I have tried live chat a couple times but it says that chat is not available.

Jb4short you can verify your registered serial number under your account at http://www.adobe.com/.  You can find more details on how to locate your serial number at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you have a volume license serial number then you need to download the volume license installation files from https://licensing.adobe.com/.

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