I own a Toshiba and it will not let me update my Apple software. What can I do?

Every time I turn my PC on it prompts me to do an Apple Software update. I go through the motions and right before it is about to finish it says error occurred. If the problem persists please go to Tools and download it manually (which I have already tried of course). Please help!

Hey Mmiikkeedd,
Thanks for the question. I understand you are experiencing issues updating iTunes. The following article may help to resolve your issue:
iTunes: About the "A secure network connection could not be established" alert
http://support.apple.com/kb/TS1470
"iTunes could not connect to the iTunes Store. A secure network connection could not be established.
Make sure SSL 3.0 or TLS 1.0 is enabled in the Internet Options control panel, then try again."
If you continue to have issues, you might want to try the steps outlined in this article:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks,
Matt M.

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HT201320 I cannot get my IPad to recognize my new email address and it will not let me use my Apple ID

I cannot get my IPAD to recognize my new Email with my Apple ID and it will not let me sign in

http://support.apple.com/kb/he37

I have an older version of iTunes on my office computer and it will not let me update to the current version without an administrative password. How can I get around this??

I have an older version of iTunes on my office computer and it will not allow me to upgrade to the newer version without an administrative password. How can I get around this???

If you have an iBook G4, (PPC) you can't do much.
But if that is a MacBook (intel) you may be able to
upgrade the OS X, if the hardware is up to it...
Since there were about nine different build models
of MacBook (not powerpc iBook) to identify what
one you have would be the first step to knowing
what OS X and RAM upgrades it could use.
If the computer is not already at OS X 10.6.8,
it can't go online to get or use OS X 10.7.5. So,
when you more accurately describe the 'Book,
detailed information is available.
When you find the serial number, there is a web
page that can be used to identify by serial no.
http://www.powerbookmedic.com/identify-mac-serial.php
That'd be a first step. Or even the Model number
which should be visible on the outer case by hinge.
Good luck & happy computing!

I just put 55 dollars in my account and i cannot remember any oof my questions and it will not let me change the questions or answers. can i some how switch my money to a new account?

i recently purchased a new iphone 5 and it has locked me out from my account because i do not know my security questions, can i transfer the money into a new account or change my questions... i have been locked out from changing my password and other things for the next 8 hours

Hello there, hcheslynn.
The following Knowledge Base article provides a great resource for what to do next after changing your Apple ID:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
Particularly for your case:
iCloud
iOS 6 and later: Go to Settings > iCloud.
If you signed out before changing your Apple ID, enter your current Apple ID to sign in. The data from your iCloud account will download to your device.
If you're still signed in with your previous Apple ID:
Scroll down and tap Delete Account. Depending on what iCloud options are turned on, you'll be asked to confirm that you want to delete data from your device. To confirm, tap Delete. (If you're using iOS 7 and have Find My iPhone turned on, you'll be asked to enter the password for your previous Apple ID. Enter the password, then tap Turn Off.) The data will be deleted from your device, but not from iCloud.
Enter your current Apple ID to sign in. The data from your iCloud account will download again to your device.
If you still get prompted for your old Apple ID's password, the following article provides some additional troubleshooting steps:
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/ts5223
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201210 Please help - error message saying 'filmware file is not compatable', and videos will not transfer from phone to computor. what can i do?

As title says, I keep having this error message 'filmware not compatable' and my videos will not load.
Can someone please help this very non-tech-savy lady???!!
Cheers in advance

Bad news: It sounds as if you were sold a jailbroken iPhone.
Good news: File a SNAD with eBay. Make sure all your correspondence has been through eBay Messaging. The fact that the seller has been ignoring you will not sit well with them.
You will get 100% of your money back, including shipping. Paypal will simply seize his funds and return what is yours.
Lesson: Don't buy a used iPhone.
It's much worse for the seller. His PayPal and eBay accounts will be frozen. Until he squares up with both you and eBay, he's out of money and out of business.

After transferring all info from the 3G to 4 I cannot update my applications--It has my old email listed and not my new email and it will not let me update--How do I do this- I cannot get any new downloads. Can you help me?

I cannot update my update my apps that were transferred to the I-4 nor can I purchase any items because it show my old email ([email protected] ) as my user name and I do not know how to change it to my new address [email protected] .Please advise!

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

HT1414 My iPad will not progress past the home screen. My computer will not let me back it up. What can I do?

My iPad will not progress past the home screen, and my computer doesn't allow me to download my data from it. What do I do? I wanted to try to restore it, but I don't want to lose my "stuff".

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose your "stuff" with Recovery Mode.

I own an iPhone 3g and it will not let me update to iOS 5... why?

Anyone know anything about this? :s Please help!

iPhone 3G can only update to IOS 4.2.1
because the hardware is not up to task.
iPhone 3GS, 4 and 4S can update to the latest 5.0.1.

Messages and Facetime will not let me use my apple id

I recently downloaded Mountain Lion, and I actually got it to be able to have the Messages app, but when i tried to sign in with my apple id, it tells me everytime that "The server encountered an error processing registration. Please try again later." I have tried everything, and looked it up online, but every "solution" available doesn't work. My Date and Time settings are correct, and my apple id works on my iPhone 4s, but not my Macbook Pro (not working for Messages or FaceTime). This has been a problem for almost two months now, and I still can't find a solution, so please help! Thanks, Kate.

Hi,
Some ISPs (the people that supply your internet) have porr DNS servers meaning that sometimes that cannot resolve where an app is trying to connect to.
In System Preferences > Network > Advanced Button > DNS tab add 8.8.8.8 and 8.8.4.4 (two Google Public DNS servers)
If that does not work then go to the Apple Menu > About this Mac
In that Panel click twice on the line that tells you the Current OS versin.
It should change to the Build number (Another Apple Internal Counting of the OS version) and then show you the Serial Number.
If it is not present it will need "replacing" at an Apple Store or An Apple Authorised Service Provider.
The Number should be on the Logic/Motherboard.
If the board is replaced in a repair or refurbishment then the Number should be "flashed" to the new board.
If that does not seem to be the Issue have the Finder as the app in the Menu Bar
GO Menu > Go to Folder
Type etc/hosts into the Dialogue Box that appears.
This will show you a Hidden folder (etc) and a file called Hosts in it will be highlighted.
Right click the file and use the Quick Look Option to see the contents.
It should read like this if it is unalerted.
Some apps can change this file and you can have blocks to certain sites for certain apps listed.
If it lists Apple or Verisign then the iMessages App cannot register.
Let use know if this is the case and we can give further instructions.
9:31 PM Tuesday; April 9, 2013
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 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

My laptop deleted itunes off of my computer and it will not let me redownload it no matter what method I try. I concluded that this computer wont let me download itunes again. is there any way I can transfer all my music off my ipod to a new computer?

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Did you authorize your new computer in iTunes under the Store menu?

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Help!!!

HT201210 i just got a brand new iphone 4s and it will not let me update it to 6.0... why?

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titalist wrote:
can i get a little help plz?
Possibly.
Can you be bothered to provide some specifics of what is occuring?
We're not mind-readers.

HT1918 I had a balance on my account and hav snot billed anything to my cc for about 6 month and the CC on file was stolen. In the mean time I have purchased ya new computer and just tried to long into my accout and it will not let me update my billing in

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iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

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Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

I own a Toshiba and it will not let me update my Apple software. What can I do?

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