I own Creative Suite 6 and just joined Creative Cloud. Will I automatically get the Cloud upgrades?

Do I need to download the Suite again? Also, where do I go to download the apps? I know that's a dumb question, but I seem only to find the area to download trials. Also, I have a current trial of Muse. Do I need to download it again? Thank you.

You can also download any CC applications you want here:
http://creative.adobe.com/apps
And yes, going forward when any product updates are available you will automatically receive the opportunity install those upgrades when you wish on your system.

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I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion.

I bought my Macbook Pro on 23rd July 2011 and was told that I was able to get the free upgrade to OS X Lion, and that it would automatically update when I register my Mac. I registered it when I first turned it all on, I then waited thinking that it might be in a system update package. This, however, never happened. Am I eligable for the free update, if so, how do I get it? I am currently running on the latest version of Snow Lepeord.

You get it here:
http://www.apple.com/macosx/uptodate/

What if i have and ipod touch 4th generation will i still get the iOS 7 update?

what if i have and ipod touch 4th generation will i still get the iOS 7 update?

No. The iPod 4 gen is below the cutoff for iOS7
So it will not be able to upgrade to it
Allan

If I use a friends email and password on my laptop, will I still get the songs on my iTunes?

I want to buy a $10.99 Album and I only have a $10.00 gift card. So a friend of mine offered to use his/her email and password. If I use his/her email and password on my laptop, would the album go to my iTunes still?

In order to play songs with iTunes on your computer that were downloaded with another iTunes account, your computer must be authorized with that iTunes account with iTunes.

I HAVE JUST BOUGHT AN I PHONE 4S AND SUCCESSFULLY JOINED I CLOUD, ALSO ON MY PC. BUT I HAVE USED A DIFFERENT SIGN IN E MAIL ADDRESS THAN ON MY ORIGINAL I PAD. HOW CAN I CHANGE THAT TO THE NEW E MAIL SIGN IN ?

I have just bought an i phone 4s and successfully joined i cloud, i have also successfully linked up my pc with i cloud. However my i pad is a little older, and when i signed on to i cloud some time ago i used a different e mail 'sign in' address. How do I change this in order to link all three devices. Thanks in anticipation, David.

Go to Settings>iCloud, tap Delete Account and provide the password (if using iOS 7), then sign back in with the ID ("email sign in") you want to use.

I own a Canon 6D and just bought Photoshop CS6 and I am not able to open my raw images into Photoshop CS6. What do I do to fix this?

I own a Canon 6D and just bought Photoshop CS6 and I am not able to open my raw images into Photoshop CS6. I downloaded the camera raw and dng converter for it, but realized in the process that the one I downloaded does not work with my Mac version, 10.9.5.

Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Mylenium

I own an iPad (1), and just upgraded toiPad 4

I own an iPad (1), and just upgraded toiPad (4th generation). How can I transfer music and iBooks from earlier iPad to new one?

I just had this exact situation a couple of months ago. I backed up my iPad 1 to the cloud, and then restored the 4 with that backup and voila! Everything was all set up - I just had to sign in to a couple of apps, but for the most part, it was one of the easiest things I've ever done.

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its sasy the cose can only be used once. I dont have the movie and now i cant get it at all.

I just purchased harry potter and the deathly hallows digital copy but i just synced my ipod and its not there. i went back to get the copy again and its says the code can only be used once. I dont have the movie and now i cant get it at all. i paid for it when i bought the movie but now i dont own it at all. i feel cheated, somebody please help!

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling

I just bought my iPad air and I would like to know how to get the App Store on it

I just bought my iPad air and I would like to know how to get the App Store on it?

It is included.

HT201070 I currently use OS 10.6.8 and Aperture 3, and just got a Nikon D600. It seems the the RAW Compatibility updates (4.01) are for use only with OS 10.7.5 or later, is that right? Do I need to update my whole OS to use this camera? Thank you!

I currently use OS 10.6.8 and Aperture 3, and just got a Nikon D600. It seems the the RAW Compatibility updates (4.01) are for use only with OS 10.7.5 or later, is that right? Do I need to update my whole OS to use this camera? Thank you!

Thanks to Bobthefisherman & Turbostar. Turns out I've got a corrupted disk (which I found out via "verify disk" on Disk Utility First Aid. Previously, I never thought to verify disk -- only to repair permissions -- so I never knew my HD had been corrupted.
Wasn't able to do a clean install of OSX10.6 because my SuperDrive only sporadically will load discs, so I am taking it to the Apple Store to see if they can do a clean install, and depending upon costs, get the Superdrive replaced.
The HD wasn't partioned by the way. And I did have just over 40GB of contiguous space.
Thanks again.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

I just downloaded and installed the new iTunes on a Toshiba Satelite of some age. It was just completely reformated and updated with XP. iTunes will not open. The terms page comes up and when I agree it disappears. I have uninstalled and reinstalled.

Perhaps something here will help:
http://support.apple.com/kb/TS1421
Regards.

HT204032 I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?

It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update.

HT4623 Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
Be patient and try again later.

I own Creative Suite 6 and just joined Creative Cloud. Will I automatically get the Cloud upgrades?

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