I-pad sends message to printer,but no response

Sending messages to printer,but not printing
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Hello tom61max,
I understand you are still running into problems. The HP Print and Scan Doctor was designed for Windows based computers, that is why you are getting the error message. Have you tried refreshing your network? Please restart your router, printer and iPad in that order and restart in the same order they were shut off.
When you are on the troubleshooting page which option are you selecting? I suggest following the troubleshooting steps under the Airprint option.
Follow these steps to check the network connection for your mobile device.
On your Apple device, tap the Settings icon.
Tap Wi-Fi.
Make sure that the selection box next to Wi-Fi is set to On, and that there is a checkmark next to your wireless network name.
Tap the blue arrow next to your wireless network. Make sure that the first three sets of numbers of the IP address of your HP product (found on the report you printed earlier) and the Apple device match. For example, if the HP product IP is 192.168.1.xx, then the Apple device IP should be 192.168.1.xx. The last set of numbers, indicated by xx in the example, should not match.
Move your Apple device as close to the router as possible, but no closer than 6 ft (1.8 m).
Try to print.
Please let me know if this resolved the issue, I hope to hear from you soon.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

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