I paid 700$ for officially unlocked phone, but it's LOCKED !!

Hello,
I have a problem unlocking my I phone 3GS
I bought my I phone From Mobily Saudi Arabia for 700$ (official carrier)
It was officially unlocked to all networks and working fine till 3G Network reception failed after few weeks, I visited Mobily center and they replaced it with a new I phone
Now my phone is locked for Mobily sim cards only !
I paid 700$ for a phone that is supposed to work on all networks as advertised on apple’s website and mobily sale’s center .. but IT’S LOCKED !!!!
I went to Mobily many times they say there is a problem in entering serial numbers for replacement phones to apple server, they informed apple about it and they can’t do anything about it right now till apple solve the problem
And my phone will get unlocked eventually after weeks or months who knows ?? (it's been 3 weeks now)
I’m tired of the lies ! the waiting ! I hate apple and I hate mobily ! and I don’t like the I phone anymore
I want for the I phone I paid 700$ for to work as it’s supposed to “ ON EVERY SIM CARD”

Best speak to Mobily then as its nothing to do with Apple. This is a technical support forum and Apple do not visit these forums.
If it was officially unlocked, and then replaced, you should have asked for an unlocked replacement.Where does it say on Apples website that all phones work on all networks ?
Sounds like you have a problem with Mobily - rather than anyone here. Talk to them as nobody here can help you.

Similar Messages

  • Update to 5.0.1 has locked my officially unlocked phone.

    I purchased my ipone 4 from India and it was unlocked and I am using in Finland with Sonera carrier.After update it says insert sim without pinlock, it gives screens to enter/reneter new pin code but its not helping. My father have same device and it upgraded to 5.0.0 a week back and it didn't happen to him. We bought it from same place so I am sure it was officially unlocked phone.

    Here are Apple Steps: http://support.apple.com/kb/HT1808

  • My Contracted SIM is for an android phone, but when i put the sim in an iphone my 3g no longer works?..

    My Contracted SIM is for an android phone, but when i put the sim in an iphone my 3g no longer works?.. Is it because my 3g is only active on the android os and not the ios platform? Texts, Calls and Wifi work fine but the 3g doesn't work. My phone only shows 'GPRS' in the top left corner. Also I get a message come up saying "Could not activate mobile data network. You are not subscribed to a mobile data service".
    Any advice would be great.

    Hi hexonxonx, I'm on o2. Thanks for your advice. You are right. All I had to do was change one of my APN settings to mobile.o2.co.uk and reboot my phone and this sorted it out straight away! Thanks again. Much appreciated . I was thinking I was going to have to go back to an android phone to use my 3g again but this eliminated that need. Thanks.

  • Where to find APN for legal unlocked phone.

    Where to find APN for legal unlocked phone?
    Switched sims and the apn option disappeared for cellular data.

    Talk to the carrier.

  • HT201318 Just paid $20 for an additional 10, but it s not registering

    Just paid $20 for the year for additional storage, but it is not registering

    All I saw on the website was the note "This device includes a one-time addition of airtime to your prepaid account."  You might want to contact Customer Service and ask (this is a customer-to-customer forum):
    Customer Service - Prepaid
       Dial *611 from your cell phone
       (888) 294-6804
       24 hours a day, 7 days a week

  • Applecare replacement for officially unlocked iPhone 3G concern

    I've got an officially unlocked O2 iPhone with current Applecare warranty and a cracked case.
    I'm concerned as I now have an Orange SIM in the phone and no longer have an O2 account/SIM.
    Assuming Apple will replace the phone under warranty at a Genius Bar; will they provide me with already unlocked replacement?

    Quick update for those searching a similar issue...
    Both AppleCare and the Genius Bar will only replace my officially unlocked iPhone with a LOCKED phone. As I'm now out of contract with O2 I will not ever be able to get the phone unlocked legally!
    Sorry state of affairs; Apple really needs to accommodate this scenario effectively. Hopefully I can persuade them to give me a locked phone on Orange..otherwise I'm stuck with a SIM and iPhone that will no longer work together.

  • HT4623 My Iphone 5 is experiencing terrible speaker issues - the speakers are busted I do believe.  I had a software update on Saturday May 11 - which said it was for the speaker phone, but to no avail... I still cannot use my speaker phone.

    I am so disgusted with the new Iphone 5 and the speaker quality.  I was using the speaker phone a few days ago, and it started to sound like I had poor signal and poor reception.  I later discovered, it was the speaker itself.  It has apparently burst. 
    I then got a notice of a software update specifically for the speaker phone - on Saturday, May 11, 2013.  I downloaded the update, and it is still terrible.  I cannot use the speaker phone nor use the speakers in any capacity. 
    To have paid this much for such a wonderfully technical piece of equipment - to find it cannot perform the simplest task of delivering quality speaker tones.  It is inaudible. 
    I am not going to purchase another Iphone.  Sadly, I have been an avid IPhone user since they first came out, and have always purchased the newest version.  The Iphone 5 will be my last IPhone. 
    My daughter has the Galaxy 4S, and I am very impressed. 
    Sorry Apple, you have dropped the ball.  A phone this advanced should be able to have the simplest of features work properly... any cell phone has good speaker phone capabilities...except for the Iphone 5.
    Signed, a very disappointed Iphone 5 customer.

    This is a user to user help forum only so doubtful if anyone here is going to lose any sleep.
    If you think android devices never have a hardware problem or failure, you are delusional.
    Be sure to purchase an run antivirus on those android devices since you will need it. Android is the mobile equivalent of Windows in regards to security or severe lack thereof.

  • IPhone software update for officially unlocked version?

    Hi everybody,
    -This is my situation:
    I would like to purchase an iPhone 3G officially unlocked (From Italy)[MB496T/A].{some ones visiting}
    Would I be able to update the software?
    i dont mind about the warranty

    If it is officially unlocked you should be able to load updates without a problem.
    Just remember if you need to have it serviced at all you will need to take it back to Italy.

  • I live in El Salvador and my daughter want an iphone for her birthday, I could buy her an unlocked phone, but is too expensive, how can I unlocked an iphone

    can anyone please give a little help here

    Only the carrier a phone is locked to can legally authorize unlocking it.

  • I paid full price for my unlocked phone to be able to use it when I travel overseas. Now I'm in Indonesia and I can't use my phone with local sim card. Why?

    As above.  This is really starting to **** me off.

    Perhaps you didn't a actually buy an "unlocked" iPhone, you just bought one "without contract" - they are both "full price".
    Where did you buy it?

  • Why does itunes say i have over 700 photos on my phone but i really only have about 200?

    I have a 4S running 8.1.1  and on itunes when i connect my phone it says i have 700+ pictures when in reality by camera roll has less than 200. I am connected to ICloud but I turned off all settings in the "Photos" section of the Icloud settings. I did sync all my photos that are on my phone on to IPhoto on my computer. Does ITunes count the pictures on IPhoto on my computer and my Camera roll to make over 700+ photos? That is the best guess i have and i think is unlikely. Help!

    Try looking at the previous posts on the right side of this page under the heading "More Like This" with your same problem.

  • TS1687 I am trying to get a paid app for the first time but it tells me I need to enter additional security infirmation.  I enter the 3 secret questions etc then click done but nothing happens.

    Hi guys I've just got my first iTunes card and am trying to get a paid app but after I enter the password it says that I have to enter additional security information do I entered my 3 secret questions and answers, my rescue email and birth year then I click done but nothing happens.  Can anyone help?

    Hi massmercury,
    I want to apologize for your experience here with the service center. I am moving forward to have your case escalated for further review. Please see my private message.  I will be your point of contact until our Customer Advocate team reaches out to you. 
    Best regards,
    Bgriffin2
    Did someone help you today? Press the star on the left to thank them with a Kudo!
    If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
    Follow @LenovoForums on Twitter!

  • Unlocked phone but cannot receive pic text

    Hi All,
    I.won an unlocked BlackBerry z10, I just realized that I cannot receive pictures via text. I spoke with provider and they say apn is correct....anything else you can think of as the problem?

    Hi All,
    Had to wipe phone again and then it worked. Had to wipe the phone twice and had network support to help. In the wipe I lost the function to add mms info though..... could not add in user name etc....
    I am now having trouble as I did back up and restore media and application data. Picture texting still works.... but I have no calendar nor contacts Any way to find where it went and restore? I don't even know what I am supposed to be doing next work week!!!
    L

  • TS1702 Sir, I have Apple 4s i phone, I want to purchase whats app for my i phone but when i use my card it shows payment declined, Please guide me..

    Sir, I have a apple i phone 4s, When  I purchase Whatsapp from itunes using my master card it shown payment declined, please provide the proper support..

    Sir,
    Thankyou for your quick response.
    But the problem is still,In Payment Information Page when I insert my details..it cannot take the pincode of my city
    I am from India, my State is Haryana & city is panipat. but it cant take .
    Please tell me the one more thing is Indian debit card is acceptable...
    <Personal Information Edited by Host>

  • My old ID was disabled so I created a new one for the new phone, but when I go to the apple store on my phone it says to enter a password for my old account, how do i change the id to my new one?

    I went to the settings and entered my new account info with the new apple ID but everytime I try to download something it is asking me to enter the password for the old ID(which is disabled)

    Maybe the App Store is still open with the old info?
    Try this:
    Restart your iPhone
    Press Settings and then Store
    Press your Apple ID and choose sign out
    Press Home button
    Go back to Settings > Store and then sign in with new ID/password.

Maybe you are looking for