I paid apple to rent a movie. I clicked on the movie icon and the message is "You've already rented this but it hasn't been downloaded. go to downloads to manage your downloads. The problem is that there is no download icon to click on to get the movie

I paid to rent a movie. I click on the icon to play the movie and the message, "go to downloads to manage your downloads" appears.
The problem is that there is no "download" icon anywhere on my ipad to click on. It normally is at the bottom right of the screen when
I am looking at movies in itunes.
I don't know what to do now.
I have two movies that are in my rental screen that I have paid for but can't watch.
Please help.

Hi there tyshoe,
If you are experiencing issues with an iTunes purchase, you can use the article below to report the issue to iTunes.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
-Griff W.

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Why am I getting "you've already purchased this but it hasn't been downloaded" on my iPad for a in app purchase.

I need help. I'm trying to buy an in app purchase for FarmVille 2: Country Escape. And it says "you've already purchased this it hasn't been downloaded. I am using iPad Air and it's up to date.

Hi Neha
I'm afraid I got stuck again with the popup "You've already purchased this... " as well as the occasional prompt for my Apple ID password.
(I do make the call to finishTransaction on each callback i.e PURCHASE_TRANSACTION_SUCCESS, PURCHASE_TRANSACTION_CANCEL and PURCHASE_TRANSACTION_FAIL)
When I print out the list of pending transactions, I can see a number of them with the "...error: Cannot connect to ITunes Store:2 originalTransaction: null"
My question is, what happens if for some reasons the call to finishTransaction doesn't work (I'm guessing this is one of the scenarios that happened here)?
Just having the call to finishTransaction in the callback doesn't necessarily mean it will be successfully exceuted all the time.
What would you suggest in this scenario?
How would I know how to process those pending transactions? At this stage, I have no info on whether those transactions were successful etc?
I'd rather not have to interfere with Apple's handling of transactions but clickin on the popup button to download it doesn't seem to have any effect... Is this only a Sandbox issue too perhaps? *hopeful here
Thanks!

'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.'

I rented a movie and I can't get it to download onto my iPad. I go into my videos, press the download icon, and I get the 'You've already rented this but it hasn't been downloaded. Go to Downloads to manage your downloads.' Pop up. The problem is, there is no 'Downloads' option, in 'Videos' or iTunes..
I tried following matt00's advice from https://discussions.apple.com/message/23950236#23950236, but again, there is no 'downloads' option in iTunes.
I then tried logging out of and back into iTunes, but to no avail, my movie still refuses to even show up in 'purchased'
How do I download my movie?

Here's the solution: contact Apple support. They will not only refund your money but give you a credit for another rental. Download to a computer instead of ipad. Sync ipad with itunes.
Maybe someday Apple will fix the bug, until then, don't download directly to ipad.

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Your UserAgent indicates that you used Firefox 3.6.17 to post here. <br />
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-GB; rv:1.9.2.17) Gecko/20110420 Firefox/3.6.17
What does it say about the version of Firefox you have in '''Help > About Firefox'''?
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tt2

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LukaPetranovic wrote:
Hello anita4323.
I hope this will help you with your problem:
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I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I have a Mac Powerbook with 10.4.11 and FF 3.6.13

# Question
I am informed by FF that there are updates. When I click on them the window just says it's trying to connect to the server and never does. I am never able to update and I believe FF is now up to 3.6.17.
I have a Mac Powerbook with 10.4.11 and FF 3.6.13.
Joel E. Pittenger cell: 314-724-8820

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If you have problems with updating then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

I paid apple to rent a movie. I clicked on the movie icon and the message is "You've already rented this but it hasn't been downloaded. go to downloads to manage your downloads. The problem is that there is no download icon to click on to get the movie

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