I paid, but I have no minutes from April 5.

Can you help me - I payed but I have not minutes from April 5th. I send you a notice which I got from Skype:
Transaction date: Apr 2, 2014
Order number: [removed for privacy]
Order status: Delivered
Please note: This is a recurring payment.
We have stored your payment method and you will be charged each time your subscription automatically renews until you cancel. You can cancel any time in My account under Subscriptions. For more information read Skype’s refund policy. 
What is the problem?
Post transferred from blog article;
Subject/title edited accordingly.

Hi 
Has the pack now been applied?
Thanks. 

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