I paid but i have not been able to download adobe creative cloud programs

I paid but I have not been able to download adobe creative cloud programs but my credit card details and payment have disappeared from my account.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

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HT5012 I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

I recently got a new ipad air, but have not been able to download any app, not even the free o es, ha tocan i do?

You are required to provide credit card details to download apps be it free or paid.
Nothing will be deducted from your credit card if the app is free.
There will be a authorizing hold of US$1.00 to verify your account information. It will be credited back to your account later.

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message: "there was a problem downloading the software for the i

I have an old iPhone 3Gs with software version 4.3.5, I am trying to use it again, and it works fine, but I have not been able to update the software. Every time I try, I get the following message:
"there was a problem downloading the software for the iPhone, the network connection could not be established". This happens even though I have a working internet connection.
Besides that, all the other functions work properly, even synchronize apps and library.
Will I be able to update the software?

look around the forum tons of people repport that they can't update
makes you suspect that apples update servers can't meet the depand of too many users
trying to update at once

I have an apple id but i have not been able to use the same id with i tune and app store..what to do

i have an apple id but i have not been able to use the same id with i tune and app store..what to do???every time i m trying to login it is telling that this id has not been used with i tune and App Store ....reviewing of my id is one of the option provided to me after this...

Have you logged in and reviewed your account and entered payment details ? Unless the instructions on this page are followed when creating an account : Create an iTunes Store, App Store, or iBooks Store account without a credit card or other payment method - Apple Suppor…
then credit card details will need to be entered before the account can be used to download any item from the store.
You could see if this post by mountaingoatgirl lets you review your account without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054
If not then you will either have to enter card details (you should be able to remove them after entering them), or create a new account (using the instructions on the above link).

I bought a used iPod and they were previously signed onto their iCloud. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch". How am I able to log that off?

I bought a used iPod and they were previously signed onto their iCloud account. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch" due to not knowing the password. How am I able to shut that off and log into my own account?

You can't. This is a security feature to prevent the resale of stolen iOS devices. You need to contact the seller and have him/her remove it from their iCloud account. Or return and get your money back. See: Find My iPhone Activation Lock - Apple Support

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

I just bought a new iPad air and have not been able to download kindle app to read my books. When I type kindle on my iPad app page, kindle app does not appear. What do I do to get this app into my iPad air?

Hi norlowski,
Do you already have the Kindle app downloaded to an iPhone or another iPad? Do you have "Automatic Downloads" turned on under Settings>iTunes & App Store for Apps on your iPad?
You might want to try touching and holding the Kindle App option in your Purchased list, and when it highlights, let go, and it will go to a a detail page for the app with another "Open" option on it. See if it will open from there.
If you do have Automatic Downloads turned on on the iPad, turn it off, and then go back to purchased to see if the Kindle is still showing as "Open".
Post back with results!
Cheers,
GB

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download

Using IPhoto 11 9.4.3 and OSX 10.8.5 when I download from my Nikon P1 Coolpix it takes hours. So far I have not been able to download a flipping pic. Please help me ?

Can you clarify:
it takes hours. So far I have not been able to download a flipping pic
Either it takes hours to download or you are not able to download at all.
How are you trying? Have you tried alternatives? A Card Reader? Different USB Cable? When did you last reformat the camera card?

I have not been able to download the instructions

I purchased CS6 and when I received the download instructions two files were listed to download. One was the CS6 file and the other was install instructions. I have not been able to download the install instructions using the Akamai method or the other file method. Please advise me as to how I can obtain the instructions since I cannot download them from the links Adobe provided me. tks. johnny justice

The online version of the Installation Instructions for CS6 is here: http://helpx.adobe.com/creative-suite/kb/cs6-install-instructions.html.

Recently I have not been able to download any podcasts; everything freezes up before it even partially searches.

Recently I have not been able to download any podcasts, I have a PC laptop, Windows 7,
Three times I have uninstalled Itunes and installed, problem still remains; the entire systems freezes up, even before it partially searches. Any ideas?

Call AppleCare, & they will fix while you're on the phone. Ask to talk to "Account Security".

HT3819 Ever sinve I updated the software on my phone I have not been able to download all my previously bought music onto either my phone or laptop. How can I get all my music on my laptop as I have spent a lot of money on itunes

Ever sinve I updated the software on my phone I have not been able to download all my previously bought music onto either my phone or laptop. How can I get all my music on my laptop as I have spent a lot of money on itunes

See Recover your iTunes library from your iPod or iOS device (or purchase history).
tt2

Have not been able to download apps since upgrading to iOS 8.1.3 on iPad Mini 2.n

Have not been able to download apps since upgrading to iOS8.1.3 on iPad Mini 2.

Megasull wrote:
I have been unable to update Apps in my iPad 3 with iOS 8.1.2 after changing my Apple ID. What do I do?
What happens when you try.
Apps are tied to the apple id that was used to purchase it, so you can't use your new Apple id to update the app, you will need to use the old one.
you can't merge apple id. Frequently asked questions about Apple ID - Apple Support

I upgraded to ios5 and since then have not been able to download apps?

I upgraded to ios5 and since then have not been able to download apps?

You will need to say what is happening. Is it crashing, is it giving you a message or it it stuck with waiting on the app or something else.

Have not been able to download InDesign for several days... "corrupt file msg" Need ASAP for school!

Have not been able to download InDesign. Have tried approximately 8 times and keep getting error message. Any advise would be appreciated.

From what URL are you downloading InDesign? What message are you getting?
Also, try posting in the forum for downloading and installing:
Downloading, Installing, Setting Up

Have not been able to download all of additinal content for logic pro 9 ,is there away to go back to be able to down load the rest

i have not been able to download all of the additinal content for logic pro 9 ,is there a way to go back to be able to download the rest of the content?

Thank you Art of sound most helpful,Just need to free some disk space to download all content
once agian many thanks Lil Bill

I had to change my hard drive. I thought it would be easy, as I have a time capsule, but I have not been able to restore my information. What to do?

Hi, I had to change my hard drive in my MacBookPro. I was not worried, as I have a time capsul. However, once back with my new hard drive, I have not been able to restore all my info "as if nothing happened".
What can, should, I do?
Thanks for your help.

Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your device manually before syncing, you can restore from that backup again. A manual backup does not include the sync process.
Here's how to:
Disable autosync in iTunes, connect your ipod to your computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your device for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
About backups and what's saved:http://support.apple.com/kb/HT1766
How to back up and restore:http://support.apple.com/kb/HT1414
Downloading past purchases from the App Store, iBookstore, and iTunes Store: http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device
Message was edited by: Ingo2711

I paid but i have not been able to download adobe creative cloud programs

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