I paid for 6 months and cannot connect. i can hear...

I need to cancel my account. I paid for 6 months and have not been able to correspnd. I am able to hear the other party but they are unable to hear me. please cancel my account immediately.

Hi fvosborne81,
I am sorry to hear that you'd like to cancel your Skype account because you were not able to use your calling subscription. I can imagine how you feel and would like to help you resolve this.
If you cannot hear the other party during a call, the problem is most likely be connected to your speakers. I'd suggest that you check the sound settings you have for Skype and ensure that your preferred speaker option is selected correctly.
Also, please ensure that you have the latest version of Skype in whichever device you have. For more help on this, I'd recommend that you contact Skype Customer Service. To learn how, please visit the page below:
https://support.skype.com/faq/FA1170
Did my reply answer your question? Mark it as a solution to help others, Thanks.

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I paid for 6 months and cannot connect. i can hear...

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