I paid for adobe professional but never got anything

Hi I paid on the 31st of March and I haven't received any email or any notice regarding the download/serial number. I think that I probably provided the wrong email address when typing my details. What can I do?. It would be nice to have someone to talk to, email to, etc

Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Get chat help with orders, refunds, and exchanges (non-CC)
http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

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Have paid for adobe cloud but now it is say start your trial

have paid for adobe cloud but now it is say start your trial

There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree

I paid for a year but only got trial ( 1 conversion)

I paid for a year but only got a trial version

Hi Pat,
Could you try these steps to alleviate the issue you're experiencing:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!
David

I paid for Adobe pro through iTunes got a email conformation. I think I left site to early because I had to update payment info. Never got a code.

I Pd. Got email conformation through iTunes for one year subscription. But I did not not get a code.

Here is a copy of the receipt .
Dear SAbrina,
This email confirms your purchase of the following subscription:
Name of Subscription:          Adobe ExportPDF Subscription
Name of Application:          Adobe Reader
Content Provider:          Adobe Systems, Inc.
Date of purchase:          06/23/14
Subscription Period:          1 year
Renewal Price:          $23.99
Payment Method:          iTunes account
The subscription period will automatically renew unless you turn it off no later than 24 hours before the end of the current period. To cancel auto-renewal or manage your subscriptions, click below and sign in.
Developer's Support Page or Terms of Use:http://forums.adobe.com/community/adobe_reader_forums/ios
Go to iTunes.
Regards,
The iTunes Store team
Apple Inc.
You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
Apple respects your privacy.
Information regarding your personal information can be viewed athttps://www.apple.com/legal/privacy/
Copyright © 2011 Apple Inc. All rights reserved
Sabrina Reger

I have paid for adobe cloud but now it says 'Trial expired'

I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.

Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

Paid for Skype credit, but never received credits

I just bought new Skype credits (more than an hour ago), but they are still not added to my account. Please fix this within half an hour or accept my request for refund.

Hi,
Does this affect both calls to individual contacts or only calls to groups?
(And just to double check as it looks like you posted from an Android device:
Your comment is referring to your experience of trying to call using Skype for iPhone?)

I paid for snow leopard and never got the disks only the download, i paid for snow leopard and never got the disks only the download

can i get the download again

When you Added Snow Leopard to your Cart.
What option did you select ?

Downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7. How do I install it?

yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?

Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.

Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.

Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.

There are many threads on same topic, please follow the suggestion mentioned here :
https://forums.adobe.com/message/6486790#6486790
Thanks,
Sanjit

I have paid for adobe but everytime i try to upload a pdf to adobe and convert it to word it fails !!! i have been trying for days now

I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting

Hi Scott,
I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
Let's start with some basic troubleshooting:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
Best,
Sara

I've payed the mountly use for flash professional but the adobe download manager suddenly close and don't let me download the program...

I've payed the mountly use for flash professional but the adobe download manager suddenly close and don't let me download the program...

Without proper system info and other technical details we can't tell you anything.
Mylenium

HT4623 I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

I'm unable to download apps from phone when I got into App Store, it asks for my password but never downloads, I have to hook up to computer to download apps to my phone

Have you tried turning your phone completely off and then back on? After trying that you might want to Reset your phone by depressing the Sleep Button and the Home Button at the same time for at least 15 Seconds. Then try your App Download again. If those efforts don't work there are additional threads about various App Download issues you will want to review.

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do?

I have paid for the photoshop, but I haven't received the E-mail of its installation. What should I do? or could you please resend the e-mail for me?

Video apps in the Cloud suite (such as Premiere Pro and After Effects) are 64 bit only and will only run on 64 bit processors and 64 bit operating systems.
If your computer is running a 32 bit operating system (e.g. Win 7 32 bit) then you will not able to download those apps since they will not run on your computer.
http://www.adobe.com/products/creativecloud/faq.html#desktop-products
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

I just downloaded and paid for Premiere elements but now want the combined Premiere and Photoshop elements. How do I do this?

My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd Sauve

Todd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR

IWork: Bought as an app but never got serial number so I can't save files??

iWork: Bought as an app but never got serial number so I can't save files??

This means that at some time you had the iWork ’09 trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.

I paid for adobe professional but never got anything

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