I paid for an app and after the iOS upgrade it tell me I have to pay for it again to get the fetures I had before how do I deal with this?
I paid 1.99 plus taxes for the upgrade pedometer with the talking ,daily goal etc and after the iOS up grade they want me to pay again how is that (its aids over 5,000,000 users worldwide!)
You shouldn't have to pay again, unless your AppleID has changed. I suggest contacting the app developer. If the upgrade was an in-app purchase you should be able to "restore purchases" within the app.
However, for $1.99 how much time is it worth wasting on this? I have an app that has $280 worth of in-app purchases. So for me it really made a difference. I contact the developer and he told me how to restore the purchases, no problem.
Similar Messages
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My iphone 4s crashes too much when i download and app from store and open it its freeze or crash and restart the phone i think i am having big problem with this device i restored it to factory settings and no waay!
I think many of us need a Defense Against the Podcasts App professor.
Have you looked at this Apple support page?
http://support.apple.com/kb/HT6190?viewlocale=en_US&locale=en_US -
I just got my new iPad Mini2, and when I choose "sign in with your apple ID", it says that "there was a problem connecting to the server". What's wrong with this, and how can I deal with this problem?
1. Turn router off for 30 seconds and on again
2. Settings>General>Reset>Reset Network Settings -
I received this message twice on 2 new & separate attempts to burn a playlist to a NEW cd: "The attempt to burn a disc failed. The burn failed because of a medium write error." What is a "medium write error" and how can I deal with this?
Hello Pat,
The following article provides troublehsooting steps and information that can help get iTunes burning discs again.
Can't burn a CD in iTunes for Windows
http://support.apple.com/kb/TS1436
Cheers,
Allen -
hi apple am new user to apple i just bought i phone 4s and i set up passowrd and forgot it how and the iphone is not responding now how can i deal with this broblem please helpe
iPhone User Guide (For iOS 5.1 Software)
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I have moved permanently from the US to live in the UK. when I try to download a UK app I am often told that I cannot use a UK Apple sstore, only a US store. I need to access various UK stores how can I deal with this?
Try here
http://support.apple.com/kb/HT1311
when you have UK Cards etc best to change as well -
I purchased new computers twice within the same year because they were damaged in a storm. However, I can't deauthorize/reauthorize the new computers because it has been less than a year. How do I deal with this situation?
BrianBlaze wrote:
I have 3 Computers at home, I am studying computer sciences and am constantly rerformatting my computers, installing windows and linux over and over again.... EVERYTIME I reformat I have to authorize the same computer and so it takes up one of my 5 authorized computers... Anyways after deauthorizing all my computers in september I was not aware I couldn't do it for another year (why does APPLE assume these stupid tactics prevent piracy). Anywysw I need to reach apple and have them make it so I can do it again. I had a similar problem with Playstation and when I called them they fixed it for me... even windows (which you can only have one serial per computer) made it easy because all I had to do was call them and they fixed it for me. Now I need APPLE to do the same and this is the only place I could see to actually say what is going on... I can't believe I have to do this with my iPhone... I wanted an mp3 player and a phone together and if I can't put new songs until September 20, 2012 I am going to freak out!
HELP!
Brian
Try this link: http://www.howtogeek.com/howto/23974/beginner-deauthorize-all-computers-associat ed-with-your-itunes-account/ -
hi, i have a problems. my iphone is being disable after my daughter play with it and been entering all the wrong code. so my iphone is now disable and it say connect to itunes. i already plug my iphone to my computer, how ever my computer could not detact my devic. and because of that i cant connect it to my itunes. how do i deal with this problems?
iOS: Device not recognized in iTunes for Windows
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Has anyone experienced problems with Mackeeper? I did not complete downloading this software. Yet, occasionally when on the internet, I will have the MacKeeper multi-colored circle replace my pointer. How do you deal with this?
Welcome to Apple Support Communities
Don't download MacKeeper. Users complain about this app and it damages OS X. Also, Mac OS X knows how to take care of itself, so you don't need any other cleaning application that may damage OS X. See > https://discussions.apple.com/docs/DOC-3691 -
Hi, I have an Adobe CC single App subscription at €25. per month, why do I now have to pay another 12.99 to get Lightroom CC? any help would be appreciated, thanks.
Hi there
You currently have a single app membership for Photoshop. You might want to consider changing to the Creative Cloud Photography plan if you wish to have Photoshop CC + Lightroom CC - see Creative Cloud pricing and membership plans | Adobe Creative Cloud
Photoshop Help | Differences between Photoshop and Creative Cloud Photography Programs
Thanks
Bev -
How can i get my IMEI of the iPhone i had before i made an exchange with apple SAV ?
How can i get my IMEI of the iPhone i had before i made an exchange with apple SAV ?
There is the serial number of the first phone and the serial number and the IMEI of the new one.
To unlock my phone i need the IMEI of my first phone, how can i get it ?
Thanks
<Edited by Host>Try going to your Apple support profile. It may still be listed there.
https://daw.apple.com/cgi-bin/WebObjects/DSAuthWeb.woa/wa/classicLogin?appIdKey= 58ef9db8ff4d201409e7270a68e4408ae1678e1618204c476572a1b5e5fb3518&path&language=U S-EN -
I purchased it in December and three days ago it kernel panicked twice. After the second event, it will not boot at all. The charge cord is green when it's plugged in and seems to indicate the battery is fine. When it went into kernel panic, the trackpad locked up. I had a technician open it up to see if there were any obvious issues and everything looked ok visually. I can't boot it into safe mode or anything involving powering the machine on, as it is not responding to anything. I have a major test coming up in five days that I am taking on this laptop and am desperate for answers. Any information you can offer at all would be helpful.
Try SMC and NVRAM resets:
http://support.apple.com/en-us/HT201295
http://support.apple.com/en-us/HT204063
Then try a safe boot again:
http://support.apple.com/en-us/HT201262
Ciao. -
Why I can not go to webpage even wifi is on?it happens every 6 minutes.......
Is it the same webpage everytime? And is it exactly 6 minutes?
If you have control over the modem and wifi router, i.e. your personal router in your home, I would powercycle your modem and router and see what happens.
1. unplug the wifi router's power cord
2. unplug the modem's power cord
3. wait 10 - 15 seconds (I usually wait about a minute)
4. plug the modem back in and wait for it to stabilize
5. plug the router back in and wait for it to stabilize
6. try to to to the web page again.
And while I am waiting for my modem to start back up and get itself connected to the internet I usually restart my iPad/iPhone. Hold the Home button and the Power button down at the same time, wait for the apple logo to appear and then wait for the device to to a restart. Very much like rebooting your PC. -
At http://www.ehow.com/video_4985518_stop-internet-explorer-script-error.html I found what looked like a promising bit of advice for Internet Explorer users but I wasn't sure how to adapt it for Firefox.
Run it in compatibility mode and input the credentials.
Mylenium -
How can I deal with this installing problem????
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW050 ... WARNING: DW016, DW024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 7 error(s), 3 warning(s)
WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS6 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
WARNING: DW016: NOTE: Cannot set action to the payload {B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 3.0.0.0 as it is already upgraded by the payload {8706963D-5F48-47CC-998B-DAB70B089DB8} Suite Shared Configuration CS6 3.0.0.0
----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x86). Please try repairing it by double clicking on the executable at "D:\AdobePS\Adobe Photoshop CS6 Extended\Adobe CS6\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: {7E91BB17-16A1-42CE-9502-D6C98BE04920} PDF Settings CS6 11.0.0.0 -----------
ERROR: AMT Operation failed with status code 1 for file C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\AdobeHunspellPlugin\AMT\component.xml
ERROR: AMT Operation failed with status code 1 for file C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\AMT\component.xml
ERROR: AMT Operation failed with status code 1 for file C:\Program Files\Common Files\Adobe\FontsRecommended\2.0\AMT\component.xml
ERROR: AMT Operation failed with status code 1 for file C:\Program Files (x86)\Adobe\Adobe Bridge CS6\AMT\application.xml
ERROR: AMT Operation failed with status code 1 for file C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\AMT\application.xml
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Microsoft Visual C++ 2010 Redistributable Package (x86): Install failedhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
Mylenium
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