I paid for an upgrade to the Adobe PDF Pack, but the program doesn't recognize that it has been paid for.

I paid for an Adobe PDF Pack and received an order number, but the program doesn't recognize the upgrade and will not run for me.

If you're in the U.S., try calling 1-800-MYAPPLE.

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I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

I am trying to upgrade two MACs to Maverick. I have been successful with My Power Mac but unable to get my Imac to load. I am running Snow Leopard on the Imac. When I go to the App Store it shows that it has been downloaded. Any ideas? Any ideas

You stated; " I have been successful with My Power Mac "
A Power Mac is incapable of being upgraded to Mavericks. It is a PPC Mac which can only run versions of OS X up to 10.5.8 and no higher. Any version of OS X higher that 10.5.8 requires an Intel processor to run.
Does the iMac meet the hardware requirements for Mavericks?
Allan

My i pod touch 4th gen will not power up. the battery is fully charged and the computer doesn't recognize that it is plugged in. What should i do

my i pod 4th gen will not power up and the battery was fully charged about 5 days ago. it just won't come back on and the computer doesn't recognize that it is plugged in. what should i do? i tried to call apple and they wanted 30 dollars just to talk to me

Have you tried a reset?
Are you able to restore?
iPod touch User Guide (For iOS 5.0 Software)

I subscribed to Adobe PDF Pack, but how do I open/start it?

I subscribed to Adobe PDF Pack, but how do I open/start it?

See if this helps you to get started: https://forums.adobe.com/docs/DOC-3582
[topic moved to Acrobat.com Services forum]

TS1373 my 5th generation ipod acts like it is going to sync and then "ejects" itself before even 1 song can be synced. It then doesnt recognize that it has been ejected and keeps the"do not disconnect" icon on the screen even after unplugging. What do I

my 5th generation ipod acts like it is going to sync and then "ejects" itself before even 1 song can be synced. It then doesnt recognize that it has been ejected and keeps the"do not disconnect" icon on the screen even after unplugging. What do I do? it also makes a lot of noise while connected to the computer.

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

Hi hpmg,
It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf and check if that works for you.
Regards,
Rave

HT5621 How to change an Apple ID if the e-mail adress on that ID has been cancelled?

I used to work for a company that did supply me with an IPhone 4S. I was send on pension, but kept my IPhone.
Now it keeps on giving me a message to log in with my Apple ID, wich was the company's e-mail adress, allocated to me, and requesting the password that used to go with it, but the E-mail adress and its' password has been cancelled and it keeps on telling me that it was the wrong user name and password. How can I delete the old user name and create a new one?

You cannot.
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

HT4913 I bought a new computer, bought itunes match, but my iphone doesn't recognize that i bought it and wont work. I am using the same apple id on both but tells me i am not subscribed for it everytime i try to turn it on on my phone.

help please

Have you tried logging out of the Store in your iPhone's Settings? iOS devices store your account information upon login, and it looks to me as if your iPhone is still reading your old info prior to subscribing to Match.
- Go to Settings > Store
- Tap your Apple ID, then hit Sign Out
- Go back to Store, sign back in with your Apple ID
Hope this helps

HT4796 The PC doesn't recognize that the Mac is connected to the network.

I am trying to migrate files from a PC with Windows XP. The Mac identifies the PC and provides the code. But the PC is stuck on the message "waiting for the Mac to connect". The Windows automatic updates on the PC are turned off and so is the McAfee firewall. What else do I need to do on the PC end?
Thanks.

Never mind, everyone. I'm new to this, and just found other discussion that suggest there's no solution using Migration Assistant. So, unless someone has found a solution in the last couple of months, I understand that I will have to transfer files manually and Outlook e-mail via some other way.
Jeez.

Editing in Adobe PDF Pack?

Hello,
I'm thinking about buying an annual license for the Adobe PDF Pack but I have a question about editing. Based on the research I've done on the Acrobat.com website it seems that editing an existing PDF file (such as deleting a page) is not possible with the Adobe PDF Pack. It seems that the same applies to the creation of a new PDF file from scratch. Is my understanding correct, and if it is, why is that?
Thanks in advance
BR

Correct, PDF Pack does not allow any editing of PDFs, including page deleting. Combining existing PDFs (whole files) is as far as it goes.
It does create PDF files.
From your question I think you may be assuming that there exists a PDF editor that everyone uses to make PDFs, like Word is used to make documents. Nothing could be further from the truth.
Editing PDFs in Acrobat is possible sometimes but this is a desperate last resort. PDF files are always made by converting from YFA (Your Favourite App) - this is a great strength of PDF, you don't have to learn new editing tools.

How to install adobe pdf pack

i downloaded and installed the adobe pdf pack but it is not showing up in the adobe reader window as installed because i can't start changing pdf's to word documents. It is asking me to buy the package again?

I don't understand what you mean by "I downloaded and installed pdf pack". PDF Pack is not downloaded and not installed. Please take a close look at what you did download and install. Let us know what it was, and we can lead you in the right direction.

I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

I just paid for Adobe PDF pack and I think I am having problems installing. When I select to print from word, PDF is not an option. Help!

Hi voltric2014,
If you are on Windows, you can download and install the CreatePDF Desktop Printer, which would allow you to "print" to PDF from Word. You'll find a link to the installer on the CreatePDF page at https://cloud.acrobat.com. Here are the instructions for installing it: Using Adobe PDF Pack
Please let us know if you have additional questions.
Best,
Sara

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

I purchased Adobe CS4. I am now being asked for my serial number and when I put it in the program does not recognize it for Acrobat Pro 9 though it does for PhotoShop, Bridge and the rest of the suite. What can I do?

Contact support if you have serial number issues. Otherwise start by checking this stuff:
Sign in, activation, or connection errors
Mylenium

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format not supported for conversion to PDF". They already are pdfs, what am I doing wrong?".

I purchased the Adobe pdf Pack to combine 50 PDF files to one and when I select them from my folder it claims "the files are not in a format supported for conversion to PDF". They already are pdfs, what am I doing wrong?

Moved to Adobe PDF Pack (read only)

I paid for an upgrade to the Adobe PDF Pack, but the program doesn't recognize that it has been paid for.

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