I paid for and downloaded a movie that won't play

so how do i get the movie to play??????????

Audiobooks?
ot ibooks?
You are trying to "play" them where?

Similar Messages

  • I paid for and downloaded an album but can't play one song

    Hi everybody, this is the first time I downloaded and purchased an album from iTunes. Note: I purchased and downloaded on my iPhone
    I just purchased and downloaded Outasight's "Nights Like These" album. However, for some reason, the third track ("I'll Drink to That") didn't fully download and process. When I go to my music library on my iPhone, "I'll Drink to That" shows up but I can't play the track. Whenever I try to play it, the album just skips to the next track.
    I went to iTunes on my phone to try to download it again but "I'll Drink to That" shows up as $1.29 when I specifically paid for the entire album. In fact, the song even shows up in my PURCHASED panel but it just won't play. iTunes wants to charge me again.
    How do I fix this?
    P.S.
    the album won't show up as a purchased album on my iTunes on my computer because I downloaded from my phone. How do I fix this? I am afraid if I sync my phone to my iTunes on my computer, I will lose what I have paid for.
    THANKS FOR YOUR HELP if u do reply

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • How  do I  watch the movie I just paid for and downloaded ?

    How  do I  watch the movie I just paid for and downloaded
    It is  apparently downloaded but it just sits there as a still picture and does nothing.

    Well,  it's funny because Itunes is the only one that does this. It has happened before. Neflix works fine. Hulu works fine. But not Apple.

  • How do I find the photoshop ap that I paid for and downloaded? All I see is tutorials!!!!

    How do I find the photoshop app that I paid for and downloaded????  All I see is tutorials or ads asking me to join or download cloud or photoshop!!
    Where is my Photoshop??????

    Most browsers have a dedicated folder where they store downloaded files. Have you checked there? What OS  are you using? What browser are you using? Did you run the installer? What ads? Where do you see them? Post a screen shot for anything you have difficulty explaining. Most of the time it is easier if we can see what you see.

  • If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

    If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

    Yes.  Log into MacAppStore with the AppleID that purchased them.

  • I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

    I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
    I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

    How did you do this move?  Unless you know what you are doing you have to move the whole, complete iTunes folder.
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
    Windows users see tip at: https://discussions.apple.com/message/18879381

  • I paid for and downloaded episode 5 of breaking bad, with 13.58 seconds left, it froze and no matter what I do it will not start again.  Any suggestions?

    I paid for and downloaded episode 5 of breaking bad, with 13.58 seconds left, it froze and no matter what I do it will not start again.  Any suggestions?

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • Paid for and downloaded music, but cannot play it?

    I paid for and downloaded music from itunes store, but now I can't play it... HELP... I have authorized and reauthorized my computer, the songs are showing up in itunes, when I go to info on the songs I am having problems with it shows that I purchased them, other songs downloaded on the same day play w/o a problem. I try to play the songs and nothing, tried to burn them to CD and it won't...

    Audiobooks?
    ot ibooks?
    You are trying to "play" them where?

  • I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

    I just paid for and downloaded the wrong version of Adobe Acrobat X Pro. I downloaded the Microsoft version and I have a Mac running OX Yosemite. How do I get a credit for what I ordered and then reorder the correct Mac version of Adobe Acrobat X Pro

    If you ordered Acrobat via subscription, then you can use either Windows or Mac version.  Just download/install the Mac version, then activate it with your Adobe ID.
    If you purchased the perpetual license, then you need to Contact Customer Care bu chat or phone.

  • I have paid for and downloaded season 5 of Breaking Bad and when I try to watch it back on my laptop, it just allows me to watcha  30 second clip. Am I missing something ?

    I have downloaded the latest itunes version on my Samsung windows 7 laptop. It is a higher end model.  Anyway, have paid for and downloaded season 5 of "Breakin Bad" but when I press "play" on an episode, it only displays a 30 second clip. The download was successful and it says "downloaded" right beside the episode icon.
    To be clear, I am trying to playback the episodes on my Samsung laptop ( not an Apply devise )
    am I doing something wrong ? This is my first time purchasing something from itunes.

    If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    tt2

  • I just paid for, and downloaded Acrobat Pro, and it 'quits unexpectedly' each time I try to open it-b4 it even gets to the opening menu-. Any solutions??

    I just paid for, and downloaded Acrobat Pro, and it 'quits unexpectedly' each time I try to open it…b4 it even gets to the opening menu…. Any solutions??

    Did you install it in the administrator account with anti-virus disabled?

  • Once I have paid for and downloaded itune songs, can I burn them to a cd

    Once I have paid for and downloaded itune songs, can I burn them to a cd?

    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
    Excellent choice of album by the way.

  • HT4059 I paid for and downloaded two books. I have receipts. They were only a few pages. Following the support process produces the same result. Anyone having this issue?

    I paid for for and downloaded two books. I have receipts. They were only a few pages of the book downloaded when I opened the book in my library. The support process suggested a fix but the same outcome occurred. Is anyone else aware of a way to obtain the books?

    I paid for for and downloaded two books. I have receipts. They were only a few pages of the book downloaded when I opened the book in my library. The support process suggested a fix but the same outcome occurred. Is anyone else aware of a way to obtain the books?

  • Several years ago, I purchased hundreds of dollars worth of music.  Subsequently, the computer I used was stolen and I now have an IPOD Nano.  Isn't there a way for me to access that music I paid for and download it to the new Ipod.

    This is a question. As I previously stated, I purchased hundreds of dollars of music for my original IPOD.  It and the computer onto which I downloaded the music have been (for lack of a better term) mislocated or destroyed.  I know own an IPOD Nano.  Isn't there a way for me to retrieve the music I purchased to download onto the new IPOD.  It seems to me that since I paid for it, Itunes should have a record of it and I should still be allowed to access it for a download.

    If you are living in the US and using iTunes 10.3 or later you can use the iCloud beta program to redownload your purchases.  See this article for more details.
    http://support.apple.com/kb/ht2519
    B-rock

  • How Do You Back-Up an Application That You Paid For and Downloaded?

    Getting ready to do my first back-up EVER. I'm actually using 10.4.11 still, and am backing up before I install Leopard. But I DON'T want to back-up EVERY SINGLE APP on my iMac, because I already have many apps on CD. But there are a few apps I've bought online and downloaded. How do I back up just those? Is it as simple as dragging the icon of the app from the Applications folder to the back-up drive???

    Hi Smokerz,
    Yeah, that's what I thought. Just dragging from the Applications folder doesn't take into account any files the application has created in the Library > Application Support folder and I don't know where else (but I wouldn't be surprised if there are other places and files, depending on the nature of the app.)
    Dang. I've never saved the dmg file or the pkg file from anything I've downloaded. Live and learn.
    And of course, any other insights or possibilities, anyone?
    Thanks!

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