I paid for creative cloud and now it wont download because my laptop is incompatible with the format can you give me a version that is compatible?

I just paid for this and it wont download on my laptop because it is not compatible with the format can adobe give me a different version or not?

And what exactly? you have not provided any system information or otehr useful technical details, so we can't know what is going on.
Mylenium

Similar Messages

  • I HAVE CS4 AND I PAID FOR CREATIVE CLOUD AND NOW I CANT ACCESS THIS WHY?

    I HAVE CS4 AND I PAID FOR CREATIVE CLOUD AND NOW I CANT ACCESS THIS WHY?

    Annoyed in what way are you unable to access CS4?  Do you need the installation files? Have you misplaced the serial number?  Do you receive an error message?  Also which operating system are you using?

  • I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

    I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN!  And then to further add insult to injury, I'm prompted to enter in the license number of my product.  I've gone through this process a dozen times now...SCREAM!!!

    Paulou12 what type of a Creative Cloud Membership do you have?  You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
    Finally if you are in a managed environment then please work with your I.T. department to apply the update.

  • HELP paid for creative cloud and no apps will work

    I had the free trial of creative cloud and decided to buy the one year membership. It says that everything is up to date on the website, but when I try to open any of the apps, it says to renew my membership. What am I doing wrong?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I paid for a year and now it wont translate my document to Englis its still showing it in french

    It wont translate my doucoment to English

    You paid for what?
    Adobe does not offer any translation software.  It offers software and services that can convert documents to other file types, but never language translation.

  • Paid for Creative Cloud yet when go to download says download trial.  What am I doing wrong?

    Would like a little help please?
    Thanks!

    Okay I got it settled.  Just working on the installion of the apps now.

  • I am currently using CS6 (Creative Cloud) I now need to download 5.5 - is this possible?

    I am currently using CS6 (Creative Cloud) I now need to download 5.5 - is this possible?

    Hi PluginM1,
    Yes, you can download CS 5.5 on your machine.
    Please visit this Website and follow the instructions as mentioned before you download.
    http://prodesigntools.com/adobe-cs5-5-direct-download-links.html
    Regards,
    Abhijit

  • I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

    I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    Also,
    This is an open forum, not Adobe support... you need Adobe support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • For accident I uninstall creative cloud and now I want to installed again and it appears error code 86 what can I do know?

    For accident I uninstall creative cloud and now I want to installed again and it appears error code 86 what can I do know?

    Belen Ochoa where are you receiving Error 86?  During the installation process for the Creative Cloud Desktop application?  If so which software firewall are you utilizing?

  • Have paid for adobe cloud but now it is say start your trial

    have paid for adobe cloud but now it is say start your trial

    There are no billing issue, I have got it confirmed.
    Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
    If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
    http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
    If you do not have Photoshop, then try the solution that others have mentioned previously:
    Open the Adobe Application Manager (AAM).
    If applicable, let AAM complete any automatic updates and restart itself.
    Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
    Open a CS6 application (e.g. InDesign CS6).
    If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
    Refer to: Re: Top Ten Questions About Creative Cloud
    creative cloud software says my free trial has expired, but I have a paid subscription
    Regards
    Rajshree

  • Where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone!

    where did my photos go? I started to move a 25GB directory of all my photos to the creative cloud and now they are gone! The directory on my hard drive i gone and they are not in the cloud?

    The iCloud Photo Stream only stores up to 1000 photos for thirty days.  If you have more that 1000 photos or photos nearing the 30-day mark, you should export them to another device.

  • I have paid for creative cloud, photoshop works fine but it will not let me register lightroom

    I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom

    Lightroom must be installed via the Creative Cloud Application.
    It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App.

  • I installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall.

    i installed adobe gaming sdk from creative cloud and now want to uninstall it how can i uninstall it. plese help.

    Hi Fayet16,
    Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
    Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
    Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
    Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
    Thanks,
    Ratandeep Arora

  • I just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL  of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he cal

    i just got the iphone 4 and my husband already had on. we share an itunes account and i signed up for i cloud and now ALL  of my husbands contacts are on my phone ... so I started to delete them (because i thought it would just be off my phone) and he called screaming ..." please stop deleting ...  they are coming off my phone!" so two things ...  how can i get the contacts back ( i got up to j) AND is there a way to get them off just my phone

    Unfortunately there's no way to get back the contacts you deleted unless he backed them up somewhere else.  He'll just have to recreate them.  This happened because you are both syncing contacts with a shared iCloud account.  When you do this, the synced data is merged and any actions you take on one phone (such as deleting contacts) is also reflected on the other.  To fix this you both need to have separate iCloud accounts (you can continue to share the same Apple ID for purchasing from the iTunes and app stores).  To do this, on your phone go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off.  When prompted choose to keep the data on the iPhone.  After everything is turned off, scroll to the bottom and tap Delete Account.  (This will only delete the account from this phone, not from iCloud.  The other phone will not be effected by this.)  Next, set up a new iCloud account on your phone using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On.  When prompted, choose Merge.  This will upload your data to your new account.  At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
    You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the your husband's contacts from your account, and vice versa).  These changes will be reflected on each phone.  When finished you will have individual iCloud accounts with just your own data on them.

  • Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

    Yesterday Adobe Helpdesk gave me a link to manually update my monthly paid for Photoshop CC and now I am getting 00 day trial version expiration warnings, but I paid already for 5 months. How fix this today?

    ps: on Thursday there was a automatic windows 8.1 update before shutting down the pc and in friday the photoshop CC monthly paid for since huly 19, did not download the available update. Via helpdesk I got a link to manually update the photoshop CC but today I get a warning that the photoshop CC has 00 days left in trail....whereas I have been paying and using it for 5 months already and helpdesk chat is closed today on saturday.

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