I paid for Cretive Cloud but opening a photo by Photoshop I learn I'm on a 30 days' trial. What now?
I paid 30 NIS (New Israel Shekel)/ month for Creative Cloud, but opening a photo by Photoshop I learn I'm ona 30 days' trial
sign out and then back in to your cc desktop app using the same adobe id you used to subscribe to creative cloud.
Similar Messages
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Have paid for adobe cloud but now it is say start your trial
have paid for adobe cloud but now it is say start your trial
There are no billing issue, I have got it confirmed.
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
If you use Photoshop at all, you may need to install the latest update to resolve this issue. See this blog post for more information:
http://blogs.adobe.com/crawlspace/2013/01/photoshop-13-0-413-1-2-updat es-now-available.html
If you do not have Photoshop, then try the solution that others have mentioned previously:
Open the Adobe Application Manager (AAM).
If applicable, let AAM complete any automatic updates and restart itself.
Sign in with your Adobe ID. (Optionally, you can close AAM at this point.)
Open a CS6 application (e.g. InDesign CS6).
If prompted (e.g. you get the trial screen), click "License This Software" and sign in with your Adobe ID.
Refer to: Re: Top Ten Questions About Creative Cloud
creative cloud software says my free trial has expired, but I have a paid subscription
Regards
Rajshree -
how do i get photoshop? i have paid for creative cloud but dont get how to get photoshop all i want to do is edit photos
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/ -
I have paid for adobe cloud but now it says 'Trial expired'
I have a monthly subscription to Adobe cloud apps.
I thought I could use it at home and at work.
On my home computer it says trial expired with no options other than to enter a serial number.
What can I do? I pretty sure I'm allowed to use at home machine too.Have you activated on more than two machines or more than two times?
Please refer to :
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Creative Cloud products revert to trial after upgrading to Mac OS X 10.7.4 | CCM
If you have any trouble to launch your Adobe product and has been revert to trial and/or prompt for a serial number, please try the steps below:
1. Sign Out and Sign In back following the steps:
Sign out, Sign in | Creative Cloud Desktop app
2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
Access hidden user library files | Mac OS 10.7 Lion
3. Reset your Hosts File: (follow the steps 3 from the link below)
Sign in, activation, or connection errors | CS5.5 and later
Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree -
I have paid for Creative Cloud - illustrator CC 1 year monthly plan, but it still show "Trial Expired". I have tried to sign in and sign out creative cloud many times, but still can't work. Please help!
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Also,
This is an open forum, not Adobe support... you need Adobe support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help
redownload it,, either by syncing with iTunes or directly from your phone using the app store.
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I paid for "Creative Cloud Photography plan", but in my account i still have Free plan. What should i do?
Try Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN ) -
I have paid for creative cloud, photoshop works fine but it will not let me register lightroom
I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom
Lightroom must be installed via the Creative Cloud Application.
It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App. -
I paid for a year but only got trial ( 1 conversion)
I paid for a year but only got a trial version
Hi Pat,
Could you try these steps to alleviate the issue you're experiencing:
Choose Edit > Preferences (Win) or Adobe Reader > Preferences (Mac)
Click 'Online Services' on the left-hand side
Sign out of our Adobe ID and sign back in.
Try to convert your document again.
If you continue to have trouble, please verify that you can access the service via the web interface. To do this:
Open a browser and navigate to http://exportpdf.acrobat.com/signin.html
Try to log in with your Adobe ID (email address) and password
Once logged in, follow the on-screen prompts to convert a file
Let us know if you're still having trouble and we'll try to help!
David -
yesterday I downloaded (and paid for) Mountain lion, but got no install screens and OS is still 10.7.
How do I install it?Look in the Application's folder for Install OS X Mountain Lion. Double click to start the installer.
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I Paid for 55gb of storage but keep getting not enough storage message when downloading a movie
You paid for iCloud storage. It has no bearing on the capacity of the drive inside your iPad.
What is Stored in iCloud and What is Not?
(Note that I am affiliated with this site, and some pages contain ads). -
My headline says it all. I would like to turn my Premiere Elements order into the combined Premiere and Photoshop Elements download offer. I have already paid for Premiere Elements but would like to take advantage of the combined offer for only another $40 or so. How do I do this?
I only downloaded and paid for the Premiere Elements package about two days ago.
Todd SauveTodd Sauve
Did you purchase Premiere Elements 13 from Adobe Direct? If so, are you within 30 days of that purchase? If the answer to both of those questions is Yes and it appears to be, then you should explore
Contact Adobe Chat clicking on the following link
Contact Customer Care
Premiere Elements
Membership, Account, Payment
Payments, Invoices, Orders
Chat Panel
If the link does not hold its set, then you will need to navigate to the Chat Panel using the above titles as guides.
Under the conditions mentioned at the beginning of this reply, I am speculating that Adobe should be able to give you your money back for the Premiere Elements 13, allowing you to purchase Photoshop Elements and Premiere Elements which are sold together, but are still really standalone products. How Adobe opts to do that is at its discretion.
Best wishes
ATR -
Good afternoon. Product Adobe Muse serial number requests. What to do? I paid for a month, but I work in the trial version. If you can not make out, it will no longer use the services.
There are many threads on same topic, please follow the suggestion mentioned here :
https://forums.adobe.com/message/6486790#6486790
Thanks,
Sanjit -
i have just paid for an app but it will not download it just says theres an error try again later ive been trying it for 2 days!!!
what shall i do now?
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Quick Time 7.0 Pro (7.7.3) on Win 7 Home Prem 64-bit, Pro paid for, valid registration code, Open Image Sequence (and resulting time-lapse movies) has quit working after several successful operations. What do? How fix? Thanks.
This tip is ready for submission.
It REPLACES the prior version in the Time Machine forum, at: http://discussions.apple.com/thread.jspa?threadID=2057525
Additions/wording changes to items C3, C4, C5, D4
New topics C9, C10, C11, and E4
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