I paid for download I already had and I was charge on two credit card

I paid for download I already have and I was charge on two different credit card if u lost your music that u already paid for to u have to repay for them and the receipt I got this morning the music is not download in my phone

Music can't be re-downloaded for free in all countries : what can be re-downloaded where. If you are in a country where music can be re-downloaded (re-downloading) and you've been charged again then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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HT3702 How do I apply the Apple "Back to School 2012' to purchase of ITunes? I just downloaded an album and it was charged to my credit card -- no chance to use the Apple credit!!

I have aan Apple Back to School $100 credit card. When I purchased an ITunes album, it didn't allow a 'Redeem' -- immediately charged the item to my credit card? How does this work please?

Problem solved! Apparently you need to go to where you credit card is set up, and enter the credit there.

Hi i input my itunes gift card for £15. I bought some songs and have been charged to my credit card to value of £8.11. Why is this

Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks

These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/

I was charged no my credit card for the app store and i am not able to login, i tried to use the forget password options but it isnt going through

i was charged no my credit card for the app store registeration and i am not able to login, i tried to use the forget password options but it isnt going through
Apple id : [email protected]

If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT1933 Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do

Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx

you may delete this discussion. I fixed the issue

ITunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my

Hi, was very surprised when I received a text message saying that $4.99 was charged on my credit card from the App store. I couldn't sleep at all because this wasn't expected at all. I downloaded the app through my.....
itunes after the upgrade to the doeseo deureksyeon application updates are not going well for pre-application has been turned off twice, so update hwanbulhaeju should not send money!
Please also check and application! Update what's wrong!! You do!
$10.87 !!!!!
You do!

This is a user to user forum: you aren't talking to Apple here, and no-one on here can help you. You need to contact Support. Go to https://expresslane.apple.com ; select 'iTunes' in the first column and then 'iTunes Store' in the second column. In the third column click 'Purchases, Billing & Redemption' and proceed from there.

HT201209 I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 credit and not be charged on my credit card?

I want to use a gift card to purchase music thru i tunes, have a $15 credit but i am asked to confirm my credit card info. How do I purchase using my $15 gift card credit and not be charged on my credit card?

Hey,
Even tho iTunes is asking to confirm your credit card details, when you purchase something it will still draw from your iTunes balance first. I think it is just a security check to ensure no one else is using your account.
This happened to me a couple of days ago but i simply conformed my details and entered my card security code then itunes took the payment from my account balance.

HT3702 I know I bought something on iTunes and I got charged but my credit cards doesn't work anymore. It won't let me update or download any apps. Could I just go buy a 20$ iTunes card and will it charge that for the past failed purchase? Help please

could I use a 20$ giftcards from iTunes for a failed purchase Instead of a new credit card? I'm not going to add a new credit card to my account. When I try to update or download a new app it tells me I have to update my billing. So I can't do anything about it because I don't have a new credit card and I will not be getting one. I just want to use a 20$ gift card so that past purchase could just take it off of my giftcards I will add. Will this work?

Select None for payment method > iTunes Store: Changing account information
If None is not available > Why can’t I select None when I edit my payment information?
Yes, you can redeem an iTunes gift card for current purchases.
How to Redeem iTunes Gift Cards and content codes
And you can check the balance of a redeemed card > Account Home - Apple Store

HT1920 I redeemed 2 gift cards totaling $25.00 today. I purchased iTunes today and wanted to use the gift card but I was charged on my credit card for the purchase. How can I correct this?

Is there a way to transfer itunes purchased with a credit card to iTunes gift cards redeemed today?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

TS1424 I bought the coin expansion for Solomon's bone yard, and I was charged 3 times and never got the purchase on the game, rip off I want my money back !

Paid money for an expansion on Solomons bone yard, to get bonus coins, got charged 3 times by iTunes , but never reciveved the bonus pack, rip off

As this is a User to User forum... would suggest that you contact iTunes Support and requst assistance.
You can use this Link > Apple Support iTunes Store Contact Us

I paid for an in app an the purchase was a success,then the next time I tried to update I had to verify and seen why,I had my name in the info from when I started my ID but I used my dads card

i paid for an in app purchase and it was successful, but the next time I tried to update my apps I needed to verify my account, i used my dads card to make the payment but I had my name in the info as a mistake from when I started my apple ID

If this app was bought by your sister with her Apple ID, only her ID can update the app.

Could I use only one year (photoshop-ligtroom) without automatic charge to my credit card for next?

Hello, is there a way that for some reason I would like to use only one year and avoid to charge to my credit card without my consent?

Como indica el encabezado de la página, esto es un Foro de usuarios, en español.
Creo que Adobe te avisa con cierta antelación sobre la renovación para que la puedas cancelar, no renovar.
Entiendo que prefieras que te pregunten, te envien un mensaje, si quieres renovar y en ese caso proceder, de forma activa a renovar, y caso de no interesar o de pasar por alto esas comunicaciones, se cancele la subscripción.
Yo también preferiría hacerlo así, como las subscripciones a algunas revistas, otros lo contrario, como en los seguros de coche o casa (que suelen informar de la renovación)
Si pudieras adjuntar una captura de pantalla (ocultando datos personales) nos ayudaría a visualizar la situación, ya que desconozco esa parte del proceso.
De todas maneras estas en un foro de usuarios de productos Adobe, puedes dirigirte a traves del Soporte Técnico al Servicio de Atención al Cliente.

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

I downloaded a film for rental but it hasn't downloaded properly so won't load, tells me to check in my downloads in iTunes but it isn't showing up in downloads so I am stuck with a film a have paid for but can't play and can't finish downloading, help?

After doing some research, I found out that I had accidently hid iPhoto after I paused the download. After going into my apple id account and saw my hidden purchases, I found it. Thank you so much helping me though!

Paid for my creative cloud photoshop and it won't download

paid for my creative cloud photoshop and it won't download

Langardiner do you receive any specific error messages? What operating system are you using? For information on how to download and install Photoshop CC please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

I paid for download I already had and I was charge on two credit card

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