I paid for international calling and my phone want do ****.  ned help have kids at home

In Punta Cana Dominican Republic this week.  I am unable to make calls with my phone.  Paid for international calling.  Unable to call customer support

We know how important it is to get service while you're traveling, kilmurry. What happens when you try to place a call or sent a message? What model phone do you use? Our Global Team can also bee reached toll-free from a landline while you're traveling following the steps at http://vz.to/18oaptS.                                                                                                JenniferH_VZW                                           Follow us on Twitter @VZWSupport                                             If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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  • Could facetime be used for international calls and free of charge???

    Could facetime be used for international calls and free of charge???
    Or does it work the same way as any other 2G calls???

    For the iphone 4, I believe that have to do a initial voice call first (if it's not in your recent call list), and then start the live video chat (facetime). I could be wrong but if you have no recent call history with facetime, you would have to start a voice call again, and then immediately switch to facetime to prevent international cost. I haven't tried this so I would not now, but I only assume that if you don't have him/her on the recent list with facetime.

  • How can I get the apps that I paid for on iTunes and the app store I don't have a computer I paid for them using my ipad and everytime I try to redownload them it asks for my card number and when I put the number in it tells me that the number is not a wo

    Ok can anyone tell how I can get the apps that I paid for on iTunes and the app store using my I pad because I don't have a computer and when I try to redownload the apps it keeps asking me for my card number and when I give it my card info it says that it's an invalid number when I know that it's not

    If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
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  • HT1766 Why can't I use my camera on my iPhone 5, nor am I able to update an app, with my iPhone claiming that there is not enough storage, even though I paid for mor storage, and my phone claims I still have plenty storage... I guess i bought a$500doorsto

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  • Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another account... Got music I have paid for on these and don't want to lose.... Can anyone help

    Hi, recently my school IT rebooted my laptop and lost my iTunes ... Redownloaded it but it won't reconise my phone or iPods as it it saying they are linked to another computer .... Can anyone tel me what to do? Don't want to wipe the music I have bought on these devices
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    Install or Reinstall Lion/Mountain Lion from Scratch
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    Boot to the Recovery HD:
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    If both iPhone users are on iMessage, texting will be free, though there may be data charges if you do not have Wi-Fi. You can use FaceTime Audio in iOS 7 and later to call people but regular phone calls still count against your phone plan.

  • I was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time

    i was mid facetime call and my phone turned off and wouldnt turn on until i plugged it in. then the date was wrong,it said no service, and wont let me turn wifi on. also it wont stay on for more than a few minutes at a time. Help?

    Sounds like a hardware failure.
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    i am trying to update my Ipad 1 but it tells me i have no updates available under my general settings. i talked to someone on the phone yesterday and they said my software version is 2 updates behind.  i paid for some aps and they will not open with my cu

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  • My phone displays numbers instead of contact names for incoming calls and text - how do I fix?

    My phone displays numbers instead of contact names for incoming calls and text - how do I fix?  It used to display the names if there was a contact listed, now it just shows numbers regardless of whether or not the number corresponds to a contact name in the contact list.  Can anyone help?  I googled this problem and lots of folks have experienced it, however there is not a consensus for a resolution.

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  • HT1688 Is there any App for blocking the International calls on my phone?

    Is there any App for blocking the International calls on my phone?

    No.
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    You want to stop being able to place such calls or stop receiving such calls?
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  • I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

    I paid for a license over the phone, and never got a confirmation email. Furthermore, CC does not recognize that I've paid. Your site makes it nearly impossible for a customer to contact your soulless, monolithic company. WHERE IS MY ******* PHOTOSHOP?

    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html

  • I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the ch

    I changed my data plan from 6g to 8g while my daughter who attends college outside of the US at Toronto Canada (and we have on a international calling and international data plan) was on spring break at her grandparents house here in the US. I made the change online since I had been waiting on the phone for over 10 minutes for a customer service rep to come available. Well when I made the change online since that seems to be the thing that Verizon wants it's customers to do and I didn't see all the different plans available and just did the upgrade to 8g. Next bill had over $900 in roaming charges on her phone line. I called the 1-800 number and waiting for a service rep and after 20 minutes of waiting and being put on hold was told it was the customers mistake and there was nothing they could do.Thanks for nothing. I called back after thinking about it and wondered why changing a data plan for the phones in the US would change a international call plan. Waiting over 10 minutes again between waiting for a service rep and hold for one to answer the call. Gave her all the information about it and she said she would call back. Well, 4 days later over the weekend she had nevered called back. So on the phone again for the third time and after 20 plus minutes again was told that when I did it online I click the plan that didn't include international call only the data plan. Explained that I never saw the difference in the plan packages so put on hold again and was told that they could credit $100 to my bill. Wow, thanks alot !!! We have been Verizon customers for probably atleast 12 years and this is how you treat your long term customers?

    Verizon Wireless Customer Support wrote:
    AHARDY454,
    We definitely want to review options on what has happened. We are now connection, so you can hover over my username and send me a Direct Meesage so we can review your account information. We look forward to reviewing.
    Thank you,
    TonyG_VZW
    Follow us on Twitter @VZWSupport
    TonyG_VZW they can't exactly hover over your username unless you actually link it in your post. The generic username for all the reps just doesn't fly.

  • Obscene Prices for International Calls!!! What a Rip-Off!!!

    I just took a look at my very first bill and to my surprise, my 10 year old had attempted to make 6 (1 minute calls) and 1 (29 minute call) to England to speak with her father. I admit it was partly my fault because with the last company they could just pick up the phone and call their father and I neglected to tell them that they could not do that anymore. Blah, blah, blah.....my 1st Verizon bill is $220.00 (@$100 or so in long distance charges for basically 1 call).
    I called customer service to get some kind of relief but nothing. The advisor said that the billing is done by a 3rd party and that verizon can not do anything about it. I was a loyal Verizon cellular customer for 2 years, paying my bill on time and all and this is how they treat me.
    I'm sorry...I know this blog si probably for people who have real issues but I needed to vent my frustration!!! I guess it's time to look for another carrier or go back to old one. For the sake of my sanity and wallet, I had a block put on my phone for international calls but how nice it would have been for Verizon to step up and do the right thing. They could have atleast put me on the international plan and backdated it!!!! GRINCH!!!! BTW, 1 minute call to England is $2.89 so don't make the same mistake!!!!

    I feel your pain. I'm in bill shock too. I made one phone call to China and my bill was $200. When I called Verizon for help, they refused.
    Actually the FCC received so many complaints about this issue related to cell phones that they were going to pass a law to regulate it. As a preemptive measure, many wireless carriers voluntarily agreed to send text messages to users when their charges were approaching their monthly limit. Unfortunately, there was no such action taken for landlines. Hence your and my situation.
    It certainly would be a smart business decision for Verizon to include a voice alert on landlines warning you of the rate you are about to incur, as it would prevent these situations from happening, but they have yet to do so. Every time they do something like this, they lose a long-term customer for a quick profit. 
    Verizon is aware of the problem. It happens to millions of customers a year. But until people like you and I put pressure on the FCC to regulate them regarding landlines, nothing will change. So I encourage you to contact  http://www.fcc.gov/

  • Accept step causing issue for internal calls

    Hello,
    We have been using Cisco IPCC for several years now to handle calls from external customers.
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    After initial troubleshooting, we find out that, for internal calls, the script will just fail at the very first "Accept (-- Triggering Contact--)" step !!!
    This executes without problems when calling the same application/script but from external phone.
    So far we have been unable to find out the root cause.  Any idea ?

    Hello,
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    In case you have a codec mismatch , you have to do one of these two:
    1- configure a transcoding resources
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    Amer

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