I paid for itunes match it keeps saying I havent paid for it?

What am I doing wrong, I have the email saying that I have paid for it, but when I go to my Iphone to switch it on,it keeps saying You are not currently subrscribed to itunes match use itunes on your computer to subscribe?

You must be logged into the mobile iTunes Store using the same Apple ID with which you purchased the iTunes Match service in iTunes.

Similar Messages

  • I recently sold my Mac Air to a friend, he wants to use iTunes Match, but it says he can't for another 40  days because it was attached to my account.  How can I get that turned off so that he can use his account and turn on iTunes match.

    I reecntly spold my mac book air,to a friend, when he tries to use itunes match it says the computer is registersed to another user and cannot be done for another 40+ days.  How do i get that to turn off.  I have unregistered it under my account.
    thanks s

    You either have an incredibly complex computer setup or I think you are confusing terminology here.  If you have iTunes set to share your library with others in your iTunes preferences then other computers in the area will see it as an item when they are running their iTunes and have it set to check for shared libraries.  Your husband is probably seeing this when running iTunes on his computer.  You can disable this sharing on your computer and/or he can set his not to pick up shared libraries.
    By the way, an iTunes account is something you log into when you want to buy something from Apple.  On your computer it is simply your iTunes collection or your iTunes application.  So you need to turn off sharing in your iTunes application preferences.
    Your husband is seeing "his" iTunes collection when running iTunes, but it is possible he doesn't have anything in it if it is a brand new computer.

  • I have paid for itunes match and have now lost all my music of my iphone except what I paid for from itunes, 964 songs gone not at all happy.  Can anyone help

    I have paid for itunes match and have now lost all my music off my iphone except what I paid for from itunes, 964 songs gone into the cloud. Can anyone help please?

    Enabling iTunes Match does not delete music from your computer. Why do you think it is now not in the iTunes library if it was before? If all of your music was in the iTunes library then it is also now in the cloud if iTunes has completed it's scan and all the music meets the match requirements. Enable the iCloud Status column in the iTunes browser by switching to Song view and pulling down View > View Options. Select iCloud Status then close the small window. Sort on the new column. Your music should be listed as "purchased," "matched" and "uploaded." Some tracks may be "ineligible." Post back and let us know.

  • Itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?

    bradenfromwaikerie wrote:
    itunes says that the version of software on my ipod touch 3rd gen is up to date, but IOS 5 is avaliable. I have checked for software updates for days but it keeps saying that 4.2.1 is the current version. Why cant i get IOS 5?
    because you do not have a 3rd generation device. The OS Version says so , otherwise you would be at 4.3.5 minimum and also Itunes is also always correct in determining if you have the latest OS ( if not it fetches the newest from Apple's Servers ) . And because a 2nd generation iPod stops at 4.2.1 you can't get the newest OS, because your device is old. Buy a new iPod , they have iOS5 preinstalled.

  • ITunes keeps saying iPhone not eligible for the requested build

    iTunes keeps saying iPhone not eligible for the requested build after downloading the update directly through itunes with the lateset version of itunes.

    Here are some suggestions for your error message, copied from
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    This device is not eligible for the requested build: Also sometimes displayed as an "error 3194." If you receive this alert, update to the latest version of iTunes. Third-party security software or router security settings can also cause this issue. To resolve this, follow Troubleshooting security software issues.
    Downgrading to a previous version of iOS is not supported. If you have installed software to performunauthorized modifications to your iOS device, that software may have redirected connections to the update server (gs.apple.com) within the Hosts file. First you must uninstall the unauthorized modification software from the computer, then edit out the "gs.apple.com" redirect from the hosts file, and then restart the computer for the host file changes to take affect.  For steps to edit the Hosts file and allow iTunes to communicate with the update server, see iTunes: Troubleshooting iTunes Store on your computer, iPhone, iPad, or iPod—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > The hosts file may also be blocking the iTunes Store. If you do not uninstall the unauthorized modification software prior to editing the hosts file, that software may automatically modify the hosts file again on restart. Also, using an older or modified .ipsw file can cause this issue. Try moving the current .ipsw file, or try restoring in a new user to ensure that iTunes downloads a new .ipsw.

  • Paid for iTunes match completed all stages it is turned on yet my iPad tells me I have not subscribed ...... Anyone

    Paid for iTunes match completed all stages it is turned on yet my iPad tells me I have not subscribed ...... Anyone

    Welcome to the Apple Community.
    Have you turned iTunes match on on the iPad (settings > music)

  • HT204406 I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

    I signed up for iTunes Match but I keep getting a msg that my request can't be completed - Error 4010. What's wrong?

    From the  More Like This  on the right
    https://discussions.apple.com/thread/3992090?tstart=0

  • Itunes Match upload keeps failing

    Hey there,
    I signed up for iTunes Match yesterday and it's matched up most of my library but it's just started running the Step 3 "Uploading Artwork And Remaning Songs" FOR THE THIRD TIME - it gets all the way through the process then I turn around ten minutes later and the **** thing has started the whole process again. Any ideas?
    Cheers
    Rob

    Rob,
    I posted on a similar topic, you are lucky if it takes 10 minutes to get to the point where it crashes, due to the size of my library mine takes around 2 hours, and I have had to restart it hundreds of time and been at it for 4 months now I think. Each time an update for itunes is available I hopefully install it, problem not fixed as yet, I live in hope. itunes 11 was in my opinion a downgrade, features removed, can't see where apple are going with this, downhill mostly.
    Only solution I have found so far is sheer persistence, just keep on restarting it, until eventually you get all your songs uploaded. There are some songs at the top of the list which dont have an itunes match/cloud status but I will deal with those once uploads have finished.
    From what I've read elsewhere the crashing *may* be related to the size of the files (seems iTunes match doesn't like large files). If you have lossless or WAV files, consider converting to AAC 256kb which I think is what iTunes match wants to put into the cloud, so might help. The conspiracy theorists would probably say the bug intentional and in order to get you to purchase apple hardware.
    Last time I asked iTunes about a refund a very partronising lady replied and in essence told me that iTunes store policy is "All sales are final", in other words, no refunds. I guess if it happened on the internet then it didn't really happen, not same as the store where you can get no questions asked refund.
    Hope you get it sort, good luck

  • ITunes Match family account and separate store accounts for kids

    Hi there,
    I've googled a lot and also read through this support forum, but I'm still not sure whether I can use iTunes Match with my setup or not. My setup is like this:
    1) I do have one iTunes account for most of my music ans app puchases
    2) My kids are using my iTunes account but they also have their own accounts for their purchases.
    3) All those accounts are synced with one iTunes instance on a Mac (thus, if kid A purchases a song kid B is also able to sync the song to its iPod)
    All devices are authorized for all accounts, but I want to keep separate accounts for my kids, so I can control their iTunes budget (they only have gift cards, no credit card is associated with their account)
    So, as far as I've understood if I enable iTunes Match on my Mac, _all_ songs will be transferred to iCloud - no matter if I have purchased them or my kids. Fine for my iPhone, since the iTunes Match account and my iTunes Store account will be the same and I'm authorized for my kids songs.
    But what do I have to expect on my kids iPods?
    - Do I have a chance to use the family account for iTunes Match and the kids account for puchases?
    - If so, what happens if a song is bought on the iPod with the kids account - does it get matched on iTunes Match with the family account?
    - What about apps? I guess this no subject here, since I'm able to specify a different apps store account anyway - right?
    Thanks in advance,
    Ralph

    You're not going to be able to keep the same setup if you want to use iTunes Match across all your iDevices. iTunes Match is associated with one iTunes Store account ID, and since iDevices can only be signed into one iTunes store account ID at a time (and can only switch iDs every 90 days), to be able to use iTM all iDevices will have to be signed into the same iTunes Store account ID that was originally used to purchase iTM. There's really no way around this.

  • For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching?

    For iTunes Match, how come some songs "match" on an album and other songs on the same album "upload" without matching?  All songs are available on iTunes.  I don't get it!  Any way to manually match songs that iTunes apparently can't match?  I have hundreds in this unmatched state.

    gsl wrote:
    Shazam has NO problem determining what these songs are. Maybe Apple needs to consider licensing their technology as it seems MUCH more accurate than what they are doing.
    You aren't comparing like with like.
    The main task that Shazam has is to identify the name or a track and the artist. I believe that it suggests the album as well, but if it gets that wrong then it doesn't really matter too much.
    With iTunes Match, getting the album (i.e. identifying which version it is) is much more important. If it gets that wrong then it breaks up the flow of an album. This makes the task that match has very much harder.
    In fact, there is a strong argument to say that currently the problem iTunes has is that it is matching too many songs, resulting in matches from different albums.
    I'm sure that match is not struggling to identify whether it has a song or not, but whether it has the correct version of a song. When you introduce different masterings into the process then, depending on the thresholds set, it is probably correct in concluding that it hasn't got a particular version, even if you think it has.
    The solution would appear to me to be a tweaking of the matching thresholds along with the ability to force an upload, but we just don't know what restrictions they have (remember that if Shazam gets it wrong the it doesn't present you with a copy of a new track that you didn't have previously). It is almost certainly not just a case of improving their technology.

  • How can I delete a song from iCloud / iTunes Match, but keep it on my Mac?

    How can I delete a song from iCloud / iTunes Match, but keep it on my Mac?
    I subscribed to iTunes Match a few weeks ago and my entire library was uploaded.  I do not want all of my library in the Cloud, especially given that there is a space/song limitation.  Any help is appreciated.
    Thanks!

    Apologies Brandon, we have moved on somewhat from your original question.
    What I have done is effectively used Michael's idea. I'll try to explain a little further.
    You can run iTunes match on up to 5 computers, and you can edit the iCloud library on any of them. Michael's idea works on the basis that, whilst you can edit the iTunes library, you can't remove songs from other computers.
    I have basically the same setup as you, but I also have a MacBook Air, which is running iTunes Match but without any music downloaded so it all streams.
    I added the songs on my main library, which then added them to the cloud. When they appeared on my MacBook I deleted them straight away. As there was no local copy I was asked if I wanted to delete them from the cloud, and I said yes. When I went back to my main computer I found that, as expected, they were still there, but the iCloud status is "removed". They are therefore on my library but not in iCloud.
    Since then I have run match updates a couple of times and there is no sign as yet that it will try to add them back to the cloud. It's too early to say that this is a definate answer to your problem, but it looks very hopeful.
    Our other discussions have moved onto the 25,000 son limit, which I note from your comment you may also be interested in. Watch this space.
    If you don't have access to a second computer to run the other library on then look back at Michael's post where he explains how to set it up on your main computer.
    Hope that clarifies a bit.

  • Can I use a iTunes card for iTunes match?

    Igot a 25 dollar iTunes gift card and I tried redeeming it for iTunes match but it wont let me it still says I need a credit card on file.  Whats the deal APPLE? Can I use the gift card, if not what do I have to do?

    Note: You may use store credit to pay for your iTunes Match subscription however a valid payment method must still be on file at the time of sign up.
    From Here
    How to Subscribe to iTunes Match
    http://support.apple.com/kb/HT4914

  • My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod Touch 3rd Generation won't connect to iTunes. It keeps saying MobileDeviceService has encountered a problem and needs to close.How can I get it to work?

    My iPod was working fine and then my oldest son put in a flash drive to download some music and now my iPod will not connect to iTunes.
    Doublechecking something. Are you still back at SP2 for your XP? Or do you have SP3 in place?

  • Is there a MB limit for iTunes matching?

    I recall there being a 5GB "Free" limit for iCloud, but does that include iTunes music matching?  It seems that my music library of > 6000 songs has a great number that iTunes matching is uploading (i.e., not in the iTunes Store) so I'll certainly blow that 5GB limit.  Will I be charged beyond the $25 I already paid for iTunes Matching?

    Not sure where it is documented.....However this is from personal experience from using the service.
    You might find more info here:
    http://support.apple.com/kb/ht4914

  • I am trying to update my payment information in iTunes and it keeps say to contact support.

    I am trying to update my payment information in iTunes and it keeps say to contact support.

    Click here and ask the iTunes Store staff for assistance.
    (103094)

Maybe you are looking for

  • My iTunes account was disabled:  epic fail Apple!

    So, here's my story.  Last night, I was suddenly aware that I couldn't update apps on my iPhone (4S, up to date), or load new ones.  Tried everything, nothing helped.  iPad seemed fine.  Restored, restarted, resetting as new phone, nothing worked.  I

  • Unable to load 32 bit client on 64 bit windows 7 Enterprise

    I got a new PC at work and tried doing my oracle installs but I keep having failures on the 32 bit Oracle client install. What happens is that the install proccedes without issue until the copy files step at which it freezes at 8% progress. When I lo

  • Popup upon Startup indicating I can send Texts via my iPhone

    I'm sure this is somehow due to a new feature for those with iPhones, iOS 8.1 and Yosemite, but the thing I'm not getting is what is New about this.  My MacBook Air showed the popup upon Yosemite Startup saying if I want to send Text Messages via my

  • Transitioning audio in iMovie 13

    I have a Macbook pro with retina.  How can I transition from one audio clip to another by fading out of clip and into another smoothly?  I used to be able to do it on iMovie 11 but can't seem to figure it out for iMovie 13.  I can't find any way to d

  • Kdemod updated, konqueror can't open a link. firefox keep crashing

    upate to the new kdemod. Everything gets improved. But konqueror can't open a link, keep openning a dialog asking whether to save to the disk or open with firefox. My firefox keep crashing too. Don't know why? I think nothing to do with kdemod