I paid for Lion, but...
I paid for Lion (OS X 10.7.0) but didn't like it. I down-graded back to Snow Leopard. Now I want to go back to Lion. How do I access my purchase again now that I've returned to Snow Leopard? The App Store seems to be inaccessible via Snow Leopard. Is there a way to get access to what I already paid for?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You can install the Mac App Store (MAS) on Snow Leopard by installing this update;
Mac OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399
After you have the MAS on your Mac, you can sign into your MAS account, open the Purchases pane and download the Mt Lion installer to upgrade Snow Leopard to Mt Lion.
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I paid for Lion, but it did not download
I paid for Lion and it did not download
To get any help you will need to give a more detailed description of the issue. No one here reads minds. What happened after you bought Lion? What alert windows appeared and what did they state?
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Purchasing iOS 3.1 Software Update for iPod touch (1st generation) -i have paid for this, but when it goes to the itunes for downloading it says it is downloading but nothing seems to be happening. help please!
Hello mixanme,
Sorry to hear you are not able to update your iPod touch using iTunes. Thank you for providing all that information about what is going on. I found an tutorial to assist with issues updating an iPod touch:
Issues updating or restoring iPod touch
http://www.apple.com/support/ipodtouch/assistant/restore/
I hope these steps help!
Best,
Sheila M. -
I downloaded an episode of a TV show (and paid for it), but the download froze and only 30 seconds of it downloaded. I can't figure out how to download the rest of it. itunes shows it as already downloaded, and doesn't give an option for re-downloading it. I have gone to the page where you finish any incomplete downloads, and this one did not show up on it. I tried deleting the episode (or 30 seconds of the episode from my computer), hoping that I could redownload it, but it still shows up as downloaded & doesn't give me an option to download it. I paid for it, but I can't watch it. How do I contact a real person or do a live chat or something so I can get this fixed?
(I'm on an iMac)Having the same issue, can someone please enlighten us?
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I Rented a movie on my ipad and it won't play I have enough space and I paid for it but it has a ploblem playing. What do I do?
1. Double-click the Home button to reveal Task Bar at bottom
2. Hold the Videos app down for a second or two until you see the minus sign
3. Tap the minus sign to close app
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Can't download my copy of Acrobat IX Pro Teacher. I've paid for it, but downloading instruction received by mail is misleading
The Education version isn't any different than the regular version. Try downloading it from here and then apply the serial number you were given.
Download Acrobat products | Standard, Pro | XI, X -
I paid for Lion and downloaded once to my lap top. Now I want to download to my IMac
I paid for Lion and downloaded it to my lap top and now want to download it to my IMac and cant' find it on ITunes anywhere. Where is it?
Lion is not in iTunes. It is in the Mac App Store. Be sure to sign in with the same Apple ID so you don't have to pay twice.
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My computer no longer plays some purchases because it says my computer is not authorised but it is, but now Itunes say the cd is no longer available at the store, so I have paid for something but can not no play it.
Hi and welcome to the WD community.
Try to see if perhaps you are connecting the drive to a surge protector and it might not be getting enough power, try to connect the adapter directly to a power outlet on the wall to see if you get a different result. -
I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with and how?
Contact the developer of the App.
Just because an app is updated does not mean it should visually change, the update could simply be bug fixes. -
Paid for premium but haven't got it
I have just updated from free to premium, I have paid but it hasn't updated?!!Please help!
I just paid for premium, but libspotify-using applications don't work.Also, when I want to request a spotify application key, I get the error message "Sorry, you need Spotify premium to apply for an application key."However, on https://www.spotify.com/fr/account/overview/ I can read "You have an active Spotify Premium" subscription." (loosely translated from French).
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I have paid for ExportPDF but Adobe website thinks I am using a free trial.
I have paid for ExportPDF but Adobe website thinks I am using a free trial. WTF is going on?
Much discussion of this in the ExportPDF forum: http://forums.adobe.com/community/exportpdf
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My macbook pro 4,1 runs os x 10.6 but won't run my apple usb superdrive. One forum said that this is due to os x, not hardware. The terminal commands given were for Lion, but don't work in snow leopard. Help!
I was able to get it to work!
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I have paid for adobe but everytime I try to upload a pdf to adobe and convert it to word I get a fail message after about 5 minutes waiting
Hi Scott,
I'm sorry to hear that you're having trouble using your Acrobat.com subscription. I've checked your account, and there are no issues there.
Is the problem specific to one PDF file, or are you running into the same problem with multiple files? How large is the file (or files) that you're trying to upload? Are they complex (large number of pages; mix of text and graphics)?
Let's start with some basic troubleshooting:
Clear the browser cache and try again.
Try a different browser (see System requirements | Acrobat.com for a list of supported browsers).
Make sure that there are no firewall or proxy settings that are limiting your access to the Internet.
Let us know how it goes. If you're still having trouble, we can take a closer look at the files that you're trying to convert.
Best,
Sara -
I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help
Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
Clicked on Mac when ordering, paid for it but it says "Windows " on the download page. Is this still the same for mac?
Hi Richard,
We are sorry for the trouble,
I have sent you an email with the correct serial number.
Please reply once you get it.
Thanks
Sandeep
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