I paid for premium,but still have not gotten it
I have already paid for premium,but still haven't recieved it
Hey welcome to the Spotify Community.
Based on your post it sounds like you might have two different accounts with us. Please answer the questions on this site to determine the best way to fix this quickly for your account--thanks!
https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account
Similar Messages
-
Paid for Premium but only have access to Free
On 4/29/15, my account was charged $10.59 for what I understood to be one month free of premium service. Yesterday, I noticed that Spotify indicated that my premium subscription expired. Now, I am only able to shuffle play and have no offline access, despite having paid for this service. Can someone from Spotify help? I do find it a tad annoying that I have to post an entry on the community board instead of being able to directly connect with customer support. Thnx.
I suggest you contact support so they can help you
https://www.spotify.com/about-us/contact/contact-spotify-support/
If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.
Support usually replies within 24-48 hours.
If you still have not gotten a reply:
Did you get a confirmation email from the contact form? It should be similar to "Spotify Support Case #XXXXXXX". If so, reply back to that email and tell them you still need help.
If you got an automated reply email telling you to check the help section or the community, you need to reply back to it saying you still need help, even if it's from a no-reply address.
If you never got an email, look in your spam folder to see if there is an email in there. Make sure you are checking the email account you used to sign up to Spotify. You can check the email on your account here. -
Paid for Premium - but still on free mode
I paid for premium for last 6 months - I even checked account for receipt. its there.none of my devices or computers will work premium 0 still on free mode.Help me please.
My trial of a $1 for 3 months is done yall took 9.99 for the new monthly payment but I wanna cancel why does it say it's free? I wanna cancel now!!!
-
Have been here before but still have not resolved a fix for a black screen when I try to access a PDF file using Safari...Now I've got a new iPad and need the User Guide which is only available in PDF and FireFox will not work.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you. -
Where is my Firefox Tshirt.I ordered it and paid for it but it has not arrived
I ordered a Firefox Tshirt and paid for it but I have still not received it
Try to ask in the Contributors forum.
*https://support.mozilla.com/forums/contributors -
I've upgraded my app via iPhone and already paid for it but noting have changed. Who am I suppose to contact with and how?
Contact the developer of the App.
Just because an app is updated does not mean it should visually change, the update could simply be bug fixes. -
Paid for premium but haven't got it
I have just updated from free to premium, I have paid but it hasn't updated?!!Please help!
I just paid for premium, but libspotify-using applications don't work.Also, when I want to request a spotify application key, I get the error message "Sorry, you need Spotify premium to apply for an application key."However, on https://www.spotify.com/fr/account/overview/ I can read "You have an active Spotify Premium" subscription." (loosely translated from French).
-
I still have not gotten the 200 credit for upgrading to the new iphone
i still have not gotten the 200 credit for upgrading to the new iphone.
the did get my old iphone device returned at the end of october! In the beginning of dec they told me i needed to wait six weeks. it was the sixth week.
Which we now long have.
I sent an email in saying that the rebate wasn't submitted. I
Why do we have to spend our life following up on billing issue with verizon when we pay a premium for your service....
starting to get more than frustratedOh gotcha! Thanks for the information. You may check status at https://www.trade-in.vzw.com/status.php5#top . You may also contact the Trade-In team directly by clicking on, Contact Us.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport -
Dear Reader
I have forgotten the answers to my security-questions. So it says that i will get an e-mail to reset my questions, but i have not gotten an e-mail?
So i tried it again (after a month) and it still doesen't work. I really need to know what's wrong :/
Thank You for helping meAlternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I have a analog to DV converter that I have had for years, but I have not used it for awhile, and I am using a newer MAC. How do I get it to import from my converter. When I go to import in iMovie it is only showing the built in camera. Help...
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I ordered an iphone 6 plus 64 gig space gray on 9/19/14. I still have not gotten any information on the ship date. Please help verizon!!!
urdea123,
You called and help has arrived. Congrats on the new phone. The iPhone 6 Plus 64GB space gray device is shipping on 11/7. You can always check your order here http://vz.to/1qKj0Rx
RobinD_VZW
Follow us on twitter @VZWSupport -
Hi I thought I paid for premium 9.99 but cant listen to my music of line. Please could someone help. Tracey
Read this post for troubleshooting steps and how to contact support if the steps don't work
https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Just-subscribed-Not-getting-Premium/td-p/234720 -
I paid for Lion, but it did not download
I paid for Lion and it did not download
To get any help you will need to give a more detailed description of the issue. No one here reads minds. What happened after you bought Lion? What alert windows appeared and what did they state?
-
Paid for premium but not getting it
I upgraded to premium via my I pad but am only getting free services. I have tried logging out and in again but it's still not working. I can't find any contact details for spotify
hi there, I have paid GBP 105.43 for 12 months services but why it still reduce my credit after i paid this service? I would like to use unlimited world immediately after i paid rather than my pay as you go.
could you please advise me as soon as possible?
thank you -
Need to contact I cloud ...I paid for service but it will not let me signe in
I really thik all of Apples accounts are very hard to get any kind of help.....I paid for Iclouds and cannot use it...Cannot sign on as it tells me the user name and password is correct but I need an account ! Well !!!!!!!!!!!!!!!!!!!!!!! I signed up and paid for an account now I cannot even contact them for help. Poor business!
I would like to log on and find my music that I backed up....cannot find an email or phone number to call them
BJ Gawle
[email protected]This is a screenshot of the problem. Note that the Podcasts and Internet Radio text and checkboxes are dim and cannot be clicked. How do I fix this?
Maybe you are looking for
-
Business Transaction control based on equipment status
I have created status profile for equipment creation . One of the user status is "Created by User" . Now If the user status of the equipment is this , I want to disallow notification creation through iw21 on this equipment . Please explain in deta
-
Also there is no sound coming from videos but sound does come when I type words in and such. Is there a mute button on? At one point I saw a speaker icon show up in the middle of the youtube page but it only stayed for a second and I never was able t
-
Multiple Activity Types with one Production Cost Centers
Dear Experts, I have One Cost Center 2 Activity typesu2026I can plan in kp06 in single shot thatu2026 1Ctr-1ActvtyRs.100 and 1Ctr-2Actvty----Rs.200u2026.(Same Cost Elements) Here my confusion is while doing actual posting we can post cost element to
-
A Jrame with progressbar that is setVisible() in a n otherThread
This title may seem a bit weird, but I really don't know how to explain it. My problem is this: For a (huge :p) project for school we need to read csv( Comma separated value) and put them in a database. Because this can take a while on remote servers
-
We are using OC4J as application server. At this moment we dont have any ejb module in our application. We just have servlets and JSP. How do I use connection pooling for my web application? Satish Juware