I paid for unlimited services on 10 Feb 13 and can...

The skype is saying I do not have any credit. I paid on my CC for a subscritption withunlimites minutes and have proof and still can not log onto skype to talk with my family. What is wrong? I can not reach a skype person to help me at all. I have been trying to get help for one month. I need my money back or skype to assist me ASAP.

Same thing, I paid with my cc , no money in to my Skype account, and NO ONE who can I talk about this issue. Why they ( Skype people) are hiden?????????, someone can help me? someone can help us?
Thanks

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Why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

why is adobe requiring me to make a purchase in order for me to create a pdf from word? I paid for the service in April which included unlimited conversions for a year

Make sure you're actually logged-in to your account.

I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the

I've become increasingly frustrated with the ipad adobe app. I've subscribed to be able to convert my pdf files into word documents and it has yet to work I've paid for a service that does not work which in turn makes me a disgruntled customer to say the least very disappointed with such horrible service

Which service did you subscribe to? Adobe PDF Pack?
Once I know the service that you subscribed to, I can move this post to the right forum so that you can get in touch with the folks who can assist you.

I need to split a huge PDF. 136 MB. I paid for the service some months ago. I know it is way over the limit, but I cannot find a way to divide it.

I paid for the service, figured splitting it would be easy. But I cannot seem to do it. How do I save the original "in pieces"???

OK, so no Acrobat 8 after all (so sorry about that hard drive failure, that's no fun at all!). But all hope is not lost.
I think this what needs to happen:
Go to www.adobe.com/products/acrobat.html and click Try It Now.
Click Download Now.
After the file has downloaded, double-click the installer file that you downloaded to install Acrobat XI.
Open your PDF your newly installed copy of Acrobat XI.
Follow the steps in the video that I linked to in a previous post.
Note that Acrobat and Reader offer different functionally, so the copy of Reader that you have won't do what you're after.
Best,
Sara

This is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing? what the deuce!

this is crazy I paid for the service. logged into the site. downloaded the launcher. attempted to launch the app. and...nothing?
what the deuce!

We are sorry for the trouble that this has caused you. Can you please suggest if you did the migration from a previous version of MAC OS to Yosemite(10.10.1)? If yes, are you having trouble while Launching the Desktop Application? If yes, there are two steps available for us.
1) First , please check the permission on /Library folder and see if you have full read & write access. If you don't, I would request you to have a conversation with Apple support.
2) If the permissions are all fine on this folder, please check the same on ~/Library folder as well.
If all is fine, i would request you to please reinstall the product and try again.

HT204053 What are the pros and cons of 1) choosing to use the SAME Apple ID for iCloud services on one side, and purchases on the iTunes Store, App Store, and iBookstore, on the other side; or 2) to have and use two separate Apple Ids for these "two sides

All is in the title, so I repeat it below with a better identation.
What are the pros and cons of
1) choosing to use the SAME
Apple ID for iCloud services on one side, and
purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
2) to have and use two separate Apple Ids for these "two sides"?
P.S.
I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
Also need to mention that I have itunes on a mac, a pc and an iphone.
Sorry to look so silly with this question, but I don't get the "big picture".

You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

I downloaded and paid for an app on my ipad, how can I get it free on my iphone without using itunes as my laytop is broken. I cannot seem to find the purchase tab in app store? I am logged in using the same ID

First, the app must be universal...designed for both iPhone/iPad:
Tap App Store.
Make sure you're signed in with the same Apple ID used for the original purchase.
Tap Updates.
Tap Purchased on the resulting screen.
Locate the app in your Purchased tab.
Tap the download icon.
The app will begin downloading and you'll be taken back to your home screen.

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I have always paid for apps with a credit card and now need to use an app store card but I can't get past the point where it keeps wanting my credit card updated. And can't used the app card number. Any advice???

I do NOT like using my credit card if I don't have to, and I went out of my way to go buy an Apple gift card, which I successfully redeemed into my Apple account. However, when I use the Apple "Cards" app, it will not let me use anything other than my credit card. I tried purchasing a card, hopefulling it would come out of my Apple store balance, but no such luck -- it came out of my credit card.
Apple is becoming more like Microsoft every day.

My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

Contact iTunes support and explain your situation to them. They may let you redownload it at no cost.
http://www.apple.com/support/itunes/contact.html
If they don't, I'm afraid you'll have to purchase it again. Sorry.
B-rock

HT4098 I have paid for an iPad magazine subscription, but I can not see all the pages of the magazine. All I am getting is the free preview. The magazine company said to contact Itunes, where I don't see a solution.

I have paid for an iPad magazine subscription, but I can not see all the pages of the first issue I just got. All I'm getting is the free preview. I contacted the magazine publisher, IPC, who said to contact Itunes, where I do not see an answer.

You can contact iTunes Store Support here.
https://getsupport.apple.com/Issues.action
Click on Purchases, billing and redemption to get started. Are you sure that you actually downloaded the magazine? I have a subscription to one magazine and I choose to download the magazines on my own rather than automatically.

I have LR from 2 through 4.4, I am simply trying to adjust CR2s, and convert the them JPEG. LR says my Perfectly Clear is expired but my update is up to date and all paid for. What is Perfectly Clear and how do i get this puppy to be part of the team?

i have LR from 2 through 4.4, I am simply trying to adjust CR2s, and convert the them JPEG. LR says my Perfectly Clear is expired but my update is up to date and all paid for. What is Perfectly Clear and how do i get this puppy to be part of the team?

Perfectly Clear is a 3rd party commercial plugin for Lightroom.
http://www.athentech.com/products/plugins/
Have you ever installed it as a trial in the past?

I have creative cloud, I have both photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to get a current program so it won't expire - which is still says it is

I have creative cloud, I have photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to update this.

You need to uninstall the trial applications and reinstall from the CC app.

I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

I have just purchased a compilation album but some of the songs haven't downloaded, even though I have paid for them. Why is this and when will i get the songs that I have paid for?

Hi there cortleavis90,
You may be able to download the purchases from the Past Purchases section of the iTunes Store. Take a look at the article below for more information.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W.

I've paid for the Bluetooth in my device, Why Can't I use it!?

Why is it that Apple won't allow the Bluetooth in our devices to be used the way you can on nearly all other devices on the market. Apple should start to listen to the people that buy there products. After all! If it wern't for us consumers buying there products, Apple would not exist. Come on Apple! Pull ya finger out!

I've paid for the Bluetooth in my device, Why Can't I use it!?
You can use it. You can use it in exactly the way Apple describes the iPhone's Bluetooth functionality, which is what you paid for.
Presumably you are referring to Bluetooth file transfers, however the iPhone does not have this capability and Apple has never claimed, advertised or stated that it does. So Bluetooth in the iPhone does work exactly as it is designed to.
Due to Apple's agreements with the music and movie industries that they sell their content for, it's likely that Apple restricts file transfers to prevent widespread and easy copyright infringement.
Why Apple can't open up Bluetooth File transfers for picture files only though, I don't know...

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

I paid for unlimited services on 10 Feb 13 and can...

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