I paid my subscription twice. What can I do to get refunded?

My account was twice debited in the same day. What can I do to get refund?

Hi Vivian,
I do see that you have two subscriptions to Adobe PDF Pack. One placed back in June, and another placed on July 15. You can cancel the July 15 subscription and receive a full refund for that one (as it's within the 30-day time period for full refunds). I am unable to cancel that account for you, but a Customer Support agent would be able to take care of that quickly. Here is the contact information: Contact Customer Care
Best,
Sara

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HT3702 I got charge twice what can I do to get my refund

I got charge twice what can I do to get my refund

You can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I move folders from my internal hard drive twice to an external hard drive. Now I believe Lr does not know how to find my photos. What can I do to get this cleared up.

I move folders from my internal hard drive twice to an external hard drive. Now I believe Lr does not know how to find my photos. What can I do to get this cleared up.

Jim has a very good suggestion. There are many factors at work here:
1) How are you connecting the external drive to the computer?
2) How big are files (329 x 1MB is not the same as 329 x 25MB)?
3) What is your computer specification?
4) Do you have any power saving settings on (in particular something that would send the computer/hard drives to sleep)?

HT4061 My i phone 5 white 32 gb was stolen of me by threat if gun and I have the box and it is serial number and I eni .. I caould not activate the find my iPhone application twice what can I do to know it is place and delete all info on it

My white 32 gb I phone was stolen of me under threat of weapons and I could not activate find my iPhone application on it twice before it was stolen
I still have the box of it and it is serial number and owning number
What can I do to get it back or delete all data and block of use ????

Wow, I'm very sorry to hear that you faced this traumatic experience. Unfortunately the Find My iPhone app has to be turned on and activated before the device is stolen.
You should change any and all passwords that you use on your iPhone immediately.
Did you have a passcode lock on your iPhone that required a 4 digit number before the phone could be unlocked? That might prevent some of your data from being stolen or used.
I presume that you contacted the police.

My iPod tocuh 5th Gen still disabled when i already restored it twice, what can I do?

My iPod tocuh 5th Gen still disabled when i already restored it twice, what can I do?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

I have tried to update my itunes program. It was running great until I attempted the update now all I get is an error message that says "Itunes was not installed properly, Please reinstall itunes, Error 7 (Windows erroe 126)". What can I do to get my it

I tried updating my itune program. Now all I get is the following message "Itunes was not installed properly. Please reinstall itunes. Error 7 (Windows error 126). WHAT can I do to get back to where my itunes program is running again?
I have uninstalled the proram and tried reinstalling and get the same error message. The other error message I get is "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem". I have tried that twice with no luck. Can someone help me get my music back???

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1338 I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

HT4915 When i did my itunes match, there were some duplicated albums and songs. I have gone into my library and deleted the duplicates, but they still show up on my iphone as duplicates. What can i do to get rid of them?

When I did my itunes match, there were some duplicated albums and songs in my library. I have gone back into my library from my computer, and deleted the duplicates. When I did so, itunes did not ask me if I wanted to delete them from the cloud. They are still showing up on my iphone as duplicates in the cloud. What can I do to get them from showing up in my iphone?

They are not on the iphone in the first place. It is just a setting that allows you to see the songs that are available in icloud, but not on your iphone. If you turn the setting to off, then you no longer see the songs that are in icloud, but NOT on your iphone.

I have a macbook pro 5,3 white I am trying to hook up to a samsung hdtv. I have used a mini dv to hdmi adapter but I get no sound on my tv. What can I do to get sound?

I have a macbook pro 5,3 white I am trying to hook up to a samsung hdtv. I have used a mini dv to hdmi adapter but I get no sound on my tv. What can I do to get sound?

The Mini DisplayPort-to-HDMI adaptor will only pass video in most cases. You will need to run a separate audio cable along with it. Likely a 3.5mm (male-to-male) cable. Or a 3.5mm (male) to red/white RCA (male) cable. Just depends on what audio input ports your TV has dedicated to the HDMI input.

HT204053 Me and my daughter had been using the same apple id, she was triyng to change it now all of my iphone contact are gone, what can i do ti get it back , this is very important to me.

Me and my daughter had been using the same apple id, she was triyng to change it, now all of my iphone contact are gone, what can i do ti get it back , this is very important to me.

Your contacts are helpd on the server, so if you sign out from your iCloud account and sign into another one they will disappear. If you sign back into the original account they will reappear.

My MacBook Pro is running very hot after lion install. Are there any hardware changes that will help? What can I do to get it back to normal?

My MacBook Pro is running very hot after lion install. Are there any hardware changes that will help? What can I do to get it back to normal?

I get the impression that most of the users on older hardware experiences similar temperature issues on Lion for a long time now. Awaiting for confirmation from the original poster.
In the meantime I'm just cautious with regards to pushing the machine to such extreme temps, since something tells me such behaviour which includes monitor flickering and the likes is nothing but abnormal for any type of use...
Any clues if 10.7.5 does anything on this? If not I'm afraid i see myself going back to SL for good...

I downloaded apps purchased with another Apple ID. But my data is missing. What can I do to get them back? I have a different iCloud id.

I downloaded apps purchased with another Apple ID. But my data is missing. What can I do to get them back? I have a different iCloud id.

All apps are tied forever to the Apple ID used to obtain them, that is also true with In-App purchases.
Content bought using one Apple ID cannot be merged or transferred to another Apple ID.

What can I do to get my pictures back if my iPhoto doesn't want to open anymore?

My iPhotos says I have to restart or shutdown my computer in order for it to reopen but when I do so it just keeps saying the same thing and now I have lost all my photos. What can I do to get them back?

Hmmm
Using a computer without a back up is, frankly, like driving without a seat belt. You'll be fine - unless there's a problem. If there is a problem then you'll be rather worse off than if you were wearing one.
Updating software - any software, apps, OS, plug-ins, anything - without a back up is like driving drunk and blindfolded without a seatbelt... The same warning applies but you're much more likely to have an issue at upgrading and installing time than other times.
Most Simple Back Up:
Drag the iPhoto Library from your Pictures Folder to another Disk. This will make a copy on that disk.
Slightly more complex: Use an app that will do incremental back ups. This is a very good way to work. The first time you run the back up the app will make a complete copy of the Library. Thereafter it will update the back up with the changes you have made. That makes subsequent back ups much faster. Many of these apps also have scheduling capabilities: So set it up and it will do the back up automatically.
Example of such apps: Chronosync - but there are many others. Search on MacUpdate or the App Store

I upload all of my photos from my iphone 5 onto my macbook air to get more space on my phone, and now whenver i try to upload it says there is no more storage or there was a problem transferring a picture. what can I do to get more space onto my iphoto?

i upload all of my photos from my iphone 5 onto my macbook air to get more space on my phone, and now whenver i try to upload it says there is no more storage or there was a problem transferring a picture. what can I do to get more space onto my iphoto? I've tried putting the pictures on flashdrives, but iphoto would no tlet me transfer.

I don't know how large the SSD (solid state hard drive) is, or how big your iPhone 5 is, but with some iPhones having 64GB and some Airs having as little as 64GB and some having as much as 512GB it's not hard to see how storing the contents of your iPhone 5 on your Macbook Air could run you out of space.
Go to the Macbook Air and bring up a finder window and pull the Go menu down and go to the Computer. Right click on the Macintosh HD and select get info. See if there is any available space on the MacBook Air. If not you are out of SSD space (you're storing more on your Macbook Air than it has storage for). I'm not sure if iTunes can store its library on an external hard drive or quite how you would make that happen. But even if you managed that, when the hard drive was disconnected, you would lose access to your library. Using a smart media card might be possible (I don't know) but it would probably be irritatingly slow. If you have a small Air and a big iPhone you might just have to find a different computer to sync to. Just remember a 64GB iPhone is a big chunk of SSD for a Macbook Air. I did it with my previous and my current Air but even my previous one had 256GB and I really just fit.

I had to buy a new computer and now can't get my CS3 with CS5 upgrade to work on windows 8.1. What can I do to get them to load and work?

I can load CS3, but it won't let me register it and I can load CS5 upgrade, but when I open CS5 it shows fault and closes. What can I do to get these programs to work on my new computer?

Registration has always been optional, so there is no point in trying. Those pages on the Adobe site are long gone. CS5 crashing is another matter, but without some crash logs and more detailed system information nobody can realyl know. This could be a mundane permissions issue on some files, could be a crash with the hardware acceleration stuff but just the same could be the activation system failing. Impossible to tell based on your limited information.
Mylenium

I paid my subscription twice. What can I do to get refunded?

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