I paid on time every month even with horrific service. When will I get my card?

I paid on time every month even with horrific service. When will I get my card?Michelle R. Rockwell12055 E. Harvard ave. #202Aurora, C.O 80014

If your son actually ordered and paid for it in-store then he was given a ship date that it would either be arriving for in-store pick-up or a beginning date that it would be shipped to your house ( Jan 10th - Jan 18th )  etc.  Since it was paid for upfront the only thing that would stop you getting it would be if Toshiba stopped producing it and Best Buy totally ran out at all its stores - otherwise Best Buy will do its best to fullfill your order.  You can usually talk to someone directly by calling the store and they can check the status of your order for you.   Hope this helps a little.

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