I paid the subscription fee yet Adobe is telling me to 'Subscribe now' when I go to convert a file.

How long does it take to activate a subscription? I've tried re-booting Adobe, my computer, etc.

Hi,
I tried to verify your subscription status in our database, but I could not find your email address. It seems that you did not complete subscription purchase process. Please verify your credit card account if it has been charged or not.
Please check 3 emails sent by Adobe when you subscirbed and let us know your order #.
Thank you.
Hisami

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Delphine,
I believe this is one for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

I am using Adobe Reader with paid up service through May 2015. When I attempt to convert a file from PDF or to PDF, I get the message "An error occured while trying to access the service. What do I need to do to access the service paid for?

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Hi DeaconTomColorado,
Please see "Error occurred when trying to access this service" when logging on to Acrobat.com.
Adobe has just released an update to Adobe Reader, so if you're accessing the service via Reader, please let us know whether the update helps resolve the issue.
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I paid early termination fee two months ago to Verizon and am now out of the country. Am trying to unlock the phone but the local guys say they are not able to. I see from the blog here that iPhone 5 comes unlocked. Is it true?? Do I still have to unlock.

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I have tried to cancel my subscription since November last year. PLEASE CANCEL MY SUBSCRIPTION !!!! I trashed my credit card to avoid your bad service. I paid the subscription but I was unable to use your conversion service. RGattass

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We're all just users so can't do that but have you tried here? ---> Cancel your membership or subscription | Acrobat, Acrobat.com online services

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Hi Irenedix,
If you are using Acrobat you can try the suggestions mentioned above.
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Message was edited by: leroydouglas
better yet, try this solution:
https://discussions.apple.com/message/12351186#12351186

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

I have Acrobat/Adobe Pro, why does it ask me to sigh in or subsribe when I go to convert a file?

You need to sign in to validate your subscription or serial number. Have you already done this once, and it still is asking?
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Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
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Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
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After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
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Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
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http://support.apple.com/kb/ht1339
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Receive error message "An error occurred while trying to access the service" when I try to convert a file?

When I attempt to convert a file, either to PDF or from PDF I receive the error message "An error occurred while trying to access the service" what can I do to resolve? I already applied updates and attempted to fix?

You could always sign into Acrobat.com directly and use the service through the web site if it's a critical need.

Get back the subscription fee

I forgot to cancel my account auto recharge, auto recharge happended, I wann get back the money, how?
I didn't use the new credit yet.

Hi, Alizamani, and welcome to the Community,
You may request a refund of your credit by contacting Skype Customer Service. You can click on the blue type, which is a link to the instruction on how to have a refund processed, and here also is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
Regards,
Elaine
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I paid the subscription fee yet Adobe is telling me to 'Subscribe now' when I go to convert a file.

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