I pay 25 euros for three moit for illustrator but I can not use it. I try to cancel my subscription, but it's impossible because it is written that I have not paid subscription! Yet adobe takes me 25 euro per month!

Delphine,
I believe this is one for a chat,
Creative Cloud support (all Creative Cloud customer service issues, chat open between 5AM and 7PM PST/PDT on workdays)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
or for Adobe phone Support,
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

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I can't download a podcast that I have a paid subscription to.

In the previous version of iTunes, every time I updated that paid podcast, a window would pop up asking me to log in so the download would be authorized. Now, there is no window to ask for log in credentials, and my podcast will not download. It gives me an error message every time I try. Any ideas on how to fix this? I can't even find a place to put my log in credentials. That might help.

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes or iPad forums.
Regards.

My iTunes says I owe $5.25 for songs that I have already paid for and am not going to pay for again but I want to get some apps from the store and now there's a hold on my account. Who do I talk to get the hold taken off

I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?

You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.

HT201272 Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased I had no problem retrieving from itunes with no charge but I can't download music that I have already paid for that was not backed up w/out paying again.

Before backing up my old iphone4 I traded it in for an iphone5. All of the apps I purchased had no problem downloading to my new phone from itunes with no charge, but I can't download music that I have already paid for that was not backed up w/out paying again. How can I get these songs to my new phone without having to buy them again?

Whether you can re-download music depends upon what country that you are in (and whether it remains in the store). If you don't have a Music section in the Purchased tab in the iTunes store app on your phone for re-downloading it, then do you not have you library on your computer's iTunes or on your backup of your downloads ? If not then you could try contacting iTunes Support and see if they will grant you a re-download

I want to upgrade my account to include illustrator but do not want to pay full price for both photoshop and illustrator. How can I accomplish this?

I want to upgrade my account to include illustrator but do not want to pay full price for both photoshop and illustrator. How can I accomplish this?

Photography plan is $9.99 and any added single subscription is $19.99
Cloud Plans https://creative.adobe.com/plans

My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

My Creative Cloud says "Start Trial" for PS, ID, AI, DW. Why? All I did was update these apps. I have a paid subscription since Aug 2014.

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

please can anyone help me to download some apps for my iphone .. i am simply not able to log in to the itunes store , when i enter my apple id it says that it has not yet been used with the itunes store

Ok, you should generally only get this when you are converting your ID to an iTS account for the first time.
Sign into iTunes with your Apple ID and you should get this.... IRC once you agree or accept it's now an iTS account and you wont get that again.

HT2534 I have already created an Apple ID. I tried to sign in on iTunes, but it said that i have not yet used this ID on iTunes yet. It then directed me to the billing page. There was no option "none" for the credit card payment. It won't let me continue.

I have already created an Apple ID. I tried to sign in on iTunes, but it said I have not yet used this ID with iTunes. It then directed me to the billing page. There was no option "none" for the credit card payment. It will not let me continue without entering one in.

- Add a credit card or other payment method like redeeming an iTunes gift card.
- Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

If I buy a new mac book can I re download the apps that I have already paid for and downloaded on my current mac book?

Yes. Log into MacAppStore with the AppleID that purchased them.

I have a paid subscription, but am no longer able to merger multiple pdf documents into one pdf. What's up?

I have a paid subscription, but am no longer able to merger multiple pdf documents into one pdf. What's up?

Pat:
Below is a copy of an 8/7/2013 email from adobe. I prepaid a one-year subscription, and, until I recently upgraded to Windows 8, I was able to make several dozens of merged pdf documents. I seem to be no longer able to use the merge feature that I had successfully and repeated used. When I search for the merge feature I end up with a request that I pay for an upgrade monthly subscription to use the merge feature.
Tom
=================================here follows my subscription email====================================================
Welcome to Adobe ExportPDF
2 messages
[email protected] <[email protected]>
Wed, Aug 7, 2013 at 1:01 PM
Reply-To: [email protected]
To: [email protected]
Dear Thomas Corr,
Thank you for purchasing a subscription for Adobe ExportPDF.
Sign-in to export a PDF Now >>
With your subscription you can:
Enjoy unlimited online conversions from PDF to Word (DOCX).
Make scanned text editable.
Maintain page, paragraph, and font attributes.
Preserve tables, images, and multi-column text.
Export PDF comments to Word.
Help and feedback
Get help from Adobe on the Support Center.
The Adobe ExportPDF Team

Lightroom says "Develop module is disabled. Please renew your membership to reactivate the D m." I updated Lightroom this week and have used it after the update. I also have a paid subscription until november. What's up?

Lightroom says "Develop module is disabled. Please renew your membership to reactivate the D m." I updated Lightroom this week and have used it after the update. I also have a paid subscription until november. What's up?

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Creative cloud software says my free trial has expired, but I have a paid subscription

my creative cloud software says my free trial has expired, but I have a paid subscription and money was taken out of my account so I know it is paid. help!

My problem with Adobe's recognition of my Adobe ID was solved by the chat support. The file "host" was changed, so that Adobe products no longer was blocked. Try the chat.
With Kindly Regards
Palle Tørnqvist
Den 08/04/2013 kl. 14.10 skrev TimmyC123456 <[email protected]>:
Re: creative cloud software says my free trial has expired, but I have a paid subscription
created by TimmyC123456 in Adobe Creative Cloud - View the full discussion
I'm having the same problem. Subscribed to Creative Cloud. All the apps showing as 'Try' rather than the 'Download' buttons that apepar on a colleagues machine (who subscribed a few months ago). When I load the trial of Indesign, if I select 'licence software' - no space to put Adobe ID, only serial number which I don't have with the Creative Cloud membership.
Tried everything that has been suggested. Updated everything in Adobe App' Manager. Gone back to open Indesign - still just has boxes for serial number.
Please sort this out Adobe. I've wasted half a day trying to install on my machine and still have the rest of the studio to do.
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I have a paid subscription. Why do I get the message: Your trial has ended. Subscribe now to conve

I have a paid subscription. Why do I get the message: Your trial has ended. Subscribe now to convert an unlimited number of PDF files to Word and Excel format?

Hi EJPACCW,
Try going here - the first 30 days are a free trial period:
You can manage your subscription by visiting Adobe.com and clicking 'Sign in' at the top-right corner. Enter your Adobe ID credentials. After you're logged in, click on 'My Subscriptions and services'. Here you can stop billing for your subscription. Let us know if you have any further questions! Stacy

Hello all Is it possible to have a Paid Subscription?

Hello all, I was wondering if it was possible to have a paid subscription for a podcast show.
Peter

Not rally. Apple and most podcast distributors only offer free podcasts. If you want money, you would be best suited to have advertisers.
The nature of podcast distribution (its just a single xml file linking to audio files) it becomes very difficult to make it paid.

I have an old ipod that i have not used in a very long time, ive had it on a charger now for over an hour and i still cnnot get my ipod to turn on, how can i fix my problem, i just downloaded the new version of itunes aswell, so i know its not my itunes.

i have an old ipod touch that i have not used in a very long time, and im having trouble gettign it to turn on. ive had it on a charger for over an hour now and still nothing hs changed. i just updated my itunes to the current version they haev so i know its not an itunes problem its rather a problem with the old ipod touch itself. im leaving for deployment soon and im trying to get this fixed without having to send it in. If anyone has any ideas on how to get this thing turned on it would be greatly appreciated.

Well, two thoughts.
The battery has completely discharged and will take overnight to recharge, so don't expect much in an hour.
The battery has deep discharged and is now dead. It will never recharge and should be replaced.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.
The flat fee for a battery exchange is, I believe, $99.00 USD.

I pay 25 euros for three moit for illustrator but I can not use it. I try to cancel my subscription, but it's impossible because it is written that I have not paid subscription! Yet adobe takes me 25 euro per month!

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