I pay a monthly subscription but when I download it says trial and when I pres activate it want a liscence code?

I pay a monthly subscription i need to reinstall all software on my laptop ,  but when I download it says trial and when I pres activate it want a liscence code? what am I doing wrong?

uninstall whatever cc programs you've installed.
clean http://www.adobe.com/support/contact/cscleanertool.html
then go here and install the cc desktop app.  use it to install you cc apps, Free Creative Cloud | Download Adobe Creative Cloud free trial

Similar Messages

  • Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility?

    Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
    Does anyone have an idea why the product I purchased (CS4) is not eligible?

    Hi Louise,
    Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
    This offer is not available to Education, OEM, or volume licensing customers.
    You can send your CS4 license key to me in a private message if you want me to check its configuration.
    Here are the Terms and Conditions-
    Terms and Conditions | Adobe
    Thanks!
    Gurpreet

  • Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or fo

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    I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
    Check the Adobe ID you use in Acrobat.
    Check this Adobe ID on Adobe's to make sure that it has an active subscription.

  • I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?, I have downloaded InDesign and Photoshop on my laptop (I pay a monthly subscription), how do I get these programs onto my PC?

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    Ask Adobe how to do it, it's their software.

  • I already payed my montlhy subscription but I still can't open my programs without receiving a message saying that my membership subscriptions has expired. Whta happening?

    I already payed my montlhy subscription but I still can't open my programs without receiving a message saying that my membership subscriptions has expired. Whta happening?

    Sign in, activation, or connection errors | CS5.5 and later
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  • I HAVE PAID FOR SKYPE MONTHLY SUBSCRIPTION BUT HAV...

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    First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!

    Here are some things you can do -
    https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
    Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
    https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
    ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

  • I am renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can acti

    I  renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • My iphone 4s after 4 month on,but when i on my phone i saw massage 22,703,316 minute

    my iphone 4s after 4 month on,but when i on my phone i saw massage 22,703,316 minute

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  • I am looking to upgrade to the entire CC suite from the Lightroom/Photoshop package. The packages page says the complete suite is available to existing customers for 29.99 monthly. But when I try to upgrade I only get one option for 599.99 yearly. Can I g

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    Hi there
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    Thanks
    Bev

  • I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

    I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?

    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • I am considering buying Acrobat 11 Prio on a monthly subscription but I would like to use it on more than one machine is this possible?

    I am considering buying Acrobat 11 Prio on a monthly subscription but I would like to use it on more than one machine is this possible?

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  • Can someone tell me how to convert a PDF to word ? I bought annual subscription but when I click the convert link on top, it keeps taking me to the same page

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  • Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

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    If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
    If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
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  • I just bought an iPhone 4s. Now the search iphone function is not working. When I swipe the screen to the left, the search box appears but when I type what I want to search for, there is no action. Please help.

    I just got an iphone 4s. Now the search iphone function is not working. When I swipe the start screen, the search box shows up. But when I type what I want to search, there is no action. Please help.

    Try this...
    You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
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    Release the Buttons...
    Turn the Phone On...

  • My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

    my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
    disk utility give me this:
    Process:         Disk Utility [371]
    Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
    Identifier:      com.apple.DiskUtility
    Version:         11.5.2 (298.4)
    Build Info:      DiskUtility-2980400~60
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [86]
    Date/Time:       2013-11-05 03:29:41.247 -0500
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          9522 sec
    Crashes Since Last Report:           29
    Per-App Interval Since Last Report:  981 sec
    Per-App Crashes Since Last Report:   25
    Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
    1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
    2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
    3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
    4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
    5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
    6   dyld                                    0x00007fff5fc08f7c dlopen + 490
    7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
    8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
    9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
    10  com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
    11  com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
    12  com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
    13  com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
    14  com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
    15  com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
    16  com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
    17  com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
    18  com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
    19  com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
    20  com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
    21  com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
    22  com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
    23  com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
    24  com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
    25  com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
    26  com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
    27  com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
    28  com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
    29  com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
    30  com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
    31  com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
    32  com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
    33  com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    34  com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
    35  com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
    36  com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
    37  com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
    1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
    AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

    Reset the PRAM
    Reinstall the operating system from the dvd (you will not loose your data)

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