I pay a monthly subscription but when I download it says trial and when I pres activate it want a liscence code?
I pay a monthly subscription i need to reinstall all software on my laptop , but when I download it says trial and when I pres activate it want a liscence code? what am I doing wrong?
uninstall whatever cc programs you've installed.
clean http://www.adobe.com/support/contact/cscleanertool.html
then go here and install the cc desktop app. use it to install you cc apps, Free Creative Cloud | Download Adobe Creative Cloud free trial
Similar Messages
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Hi I'm trying to buy the £26 a month adobe subscription but when I enter my serial number it says I'm not eligible for this offer. I purchased CS4 so thought that would qualify for eligibility.
Does anyone have an idea why the product I purchased (CS4) is not eligible?Hi Louise,
Is your CS4 serial number registered to same adobe id with which you are trying to place the order?
This offer is not available to Education, OEM, or volume licensing customers.
You can send your CS4 license key to me in a private message if you want me to check its configuration.
Here are the Terms and Conditions-
Terms and Conditions | Adobe
Thanks!
Gurpreet -
Hello, I have Acrobat XI Pro for which I pay by monthly subscription. Each month, for the past three months or so, at renewal time, I receive a note stating that my trial period has expired and I cannot open my Acrobat Files. I have telephoned three or four times each time this happens and have been told that the matter has been resolved - it has not! At one time I had paid inadvertently for three account for Acrobat XI Pro running at the same time - I only need 1. I'm afraid that I may have just opened a second account by mistake in order to open my files. I repeat, I only require one account. Would you please advise and assure me that this matter has finally been resolved and that I will no longer receive these notifications each month..
I don't work for Adobe but it seems to me you might be signing in to Acrobat with the wrong Adobe ID.
Check the Adobe ID you use in Acrobat.
Check this Adobe ID on Adobe's to make sure that it has an active subscription. -
I have downloaded InDesign and Photoshop on my laptop through icloud (I pay a monthly subscription), how do I get these programs onto my PC?, Is it through ITunes, because I have looked there under preferences and have ticked the right boxes on Store, but not sure where to go now
Ask Adobe how to do it, it's their software.
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I already payed my montlhy subscription but I still can't open my programs without receiving a message saying that my membership subscriptions has expired. Whta happening?
Sign in, activation, or connection errors | CS5.5 and later
For anything else you have to contact support by web chat.
Mylenium -
I HAVE PAID FOR SKYPE MONTHLY SUBSCRIPTION BUT HAV...
WHY IS MY ACCOUNT DEBITED FOR THE MONTHLY SUBSCRIPTION BUT STILL NOT RECIEVE MY CREDITS TO MAKE MY CALL. TWICE MY CARD HAS BEEN CHARGED ON THE 4TH JUNE BUT STILL WAITING FOR THE CREDIT TO MAKE MY CALLS .CAN SOMEONE ANSWER ME . THANK .
First things, first: for your safety and protection, please never, ever include any personally identifiable information such as your real name, Skype account name, e-mail address, or a telephone number in a post on a public Community or forum such as this. Thanks!Here are some things you can do -
https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES -
I renewed my cc subscription yesterday, and it works fine on my main computer, But my Second computer is telling me I need to renew my subscription, But when I go to the Adobe applications manager, my subscription isn't showing. Any idea how I can activate my subscription on a second computer?
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
my iphone 4s after 4 month on,but when i on my phone i saw massage 22,703,316 minute
See here > http://support.apple.com/kb/HT1212
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I am looking to upgrade to the entire CC suite from the Lightroom/Photoshop package. The packages page says the complete suite is available to existing customers for 29.99 monthly. But when I try to upgrade I only get one option for 599.99 yearly. Can I get clarification on the $29.99 offer and who it is available for. Thank you
Hi there
The 29.99 introductory offer is for existing CS customers ie customers with a CS3-CS6 product (suite or individual product).
Hope this clarifies matters.
Thanks
Bev -
I have tried to cancel my contract for acrobat pro subscription, but when I follow the instruction, I only get circled around. Also on the phonme I never get an answer. Can you help me? Does anyone have a fax address where I could place my cancellation ?
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I am considering buying Acrobat 11 Prio on a monthly subscription but I would like to use it on more than one machine is this possible?
You are allowed to have two working installations so if you want to have it on two machines you can. If you want it on more than that then you need to manage which ones are working at any given time such that only two are usable.
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I Need help converting PDF to word. I bought subscription but when I try to convert the document, it keeps repeatedly taking me to the same page
Hi using iphone5,
I checked your account; I don't see that either an ExportPDF or Adobe PDF Pack subscription. Did you get either service as an in-app purchase on Reader for iOS? If so, that subscription is handled by the Apple App Store, and Adobe wouldn't have record of it. If you did get it as an in-app purchase, you would need to contact the App Store to find out if there is an issue with your subscription.
Best,
Sara -
have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8. -
I just got an iphone 4s. Now the search iphone function is not working. When I swipe the start screen, the search box shows up. But when I type what I want to search, there is no action. Please help.
Try this...
You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On... -
my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process: Disk Utility [371]
Path: /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier: com.apple.DiskUtility
Version: 11.5.2 (298.4)
Build Info: DiskUtility-2980400~60
Code Type: X86-64 (Native)
Parent Process: launchd [86]
Date/Time: 2013-11-05 03:29:41.247 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 9522 sec
Crashes Since Last Report: 29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x0000000100c62fbc _read_images + 312
1 libobjc.A.dylib 0x0000000100c79721 map_images_nolock + 1266
2 libobjc.A.dylib 0x0000000100c62761 map_images + 115
3 dyld 0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4 dyld 0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5 dyld 0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6 dyld 0x00007fff5fc08f7c dlopen + 490
7 libSystem.B.dylib 0x0000000100a14e40 dlopen + 61
8 com.apple.CoreFoundation 0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9 com.apple.CoreFoundation 0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation 0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation 0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation 0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport 0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport 0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility 0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility 0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit 0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit 0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit 0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit 0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit 0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit 0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit 0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit 0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit 0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation 0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation 0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE 0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE 0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE 0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox 0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit 0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit 0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit 0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit 0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility 0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility 0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x0000000100a27c0a kevent + 10
1 libSystem.B.dylib 0x0000000100a29add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x0000000100a297b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x0000000100a292de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x0000000100a28c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)
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