I pay for a movie , i got charge and the movie has taken longer than one hour to load.

How quick is apple to change you and the movie is not sreaming .
<Subject Edited by Host>

Your internet is likely slow or other users are accessing internet content at the same time.
You need:
2.5 Mbps for SD
6 Mbps for 720p
8 Mbps for 1080p
Any slower and AppleTV has to buffer the movie before starting in order to prevent it sopping/starting during playback.
AppleTV does not stream in the sense you think - Netflix adapts quality to match internet speed - AppleTV doesn't and has fixed size rentals with fixed quality.
AC

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