I payed, but LR want a serial number

Hi! I bought Creative Cloud Photography plan (one-year, prepaid)! I have been downloaded and setup creative cloud, authorization with my adobe id, updated my Lightroom 5.7 to 6 CC and now i'm watching:  you have trial version for 30 days and i need serial number. Where is this serial number ? I payed for what ?

First, try this: https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Second, check that is shows as Lightroom CC and not Lightroom 6. (See the difference here, but do not follow this guide since you want CC version)

Similar Messages

  • I have Acrobat X Pro on my old laptop and want to transfer to my new but have forgotten my serial number.  What can I do ?

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    Hi,
    If you have purchased the Acrobat via Adobe Online Store then the serial number should reflect under your Adobe.com account.
    Go to http://www.adobe.com and login with Adobe ID and then click on "Manage Account".
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  • Download Error - Contact customer support. Indesign wont load application have gone from the control panel. CS photoshop loads and wants a serial number - and my serial number dosent work?

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    Hello Bradley,
    sometimes the "opm.db file" is the culprit. In this case you should delete it.
    But as much as I regret it and as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
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    If necessary and for further questions click through http://helpx.adobe.com/contact.html or http://helpx.adobe.com/de/contact.html and if "open" please use chat, I had the best experiences.
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  • I want my serial number

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    To help address performance issues the Identi-e web site is currently down for maintenance.  If you are trying to redeem a product code to obtain your serial number for the Student & Teacher edition of our software you will currently be unable to do so. We would recommend installing the software in trial mode for the moment until the maintenance period is complete.

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    Hi,
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    Briju

    If you purchased the iPhone from Apple or an authorized Apple reseller,
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    to that retailer and get them to give you a new iPhone or your money
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    If you have checked the serial number carefully and re-entered it
    and that gave you the same error message, contact Apple if purchased
    from Apple or authorized retailer; otherwise you have been scammed
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  • I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

    I cannot use my Acrobat XI downloaded with my one year subscription. It tells me my trial has expired and i need to license it. but I have no serial number.

    Rave,
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  • I did not know about iCloud until after my iPad2 was stolen but I have the serial number so is there any way Apple/iCoud can help trace it when the thief logs into Apple's website /store etc? Thanks

    I did not know about iCloud until after my iPad2 was stolen but I know the serial number so is there any hope the thief can be tracked when he or she logs in to the Apple store etc? thanks

    iOS devices cannnot be tracked or located with just the serial number. Unless you shared your Apple ID and password with anyone, then your account cannot be accessed at the iTunes Store.
    Reporting a lost or stolen Apple product
    To be on the safe side, change your Apple ID password ASAP >   Support - Apple ID
    Read here >  Apple ID: Tips for protecting the security of your account

  • Hi  - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the ser

    Hi  - I recently purchased a new iMac. I have a registered cs5 design premium package which is an upgrade - I have no disc for cs4 but have the qualifying serial number for it. I have installed cs5 via download onto my iMac but it is not accepting the serial number. Can anybody help. Does anybody else think that Adobe will loose a lot of customers by not providing any chat or call support for cs5 users??

    You can support serial number and activation support.
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  • Hi,  I lost my serial number for PS Elements11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope  ..  How can I obtain the serial number please?     Thanks

    I lost my seriel number for PS Elements 11 following computer crash. Os is W7
    Peter Jones Aug 27, 2014 5:36 AM   
    Hi,
    I lost my serial number for PS Elements 11 following computer crash. Os is W7. I have the cd installation disc but there is no serial number with it or in the envelope
    How can I obtain the serial number please?
    Thanks

    If you registered the software you should be able to find the serial number thru your Adobe account online.
    To locate the serial number:
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  • Hi.. i forgot my apple id and password.. i cant activate my ipod touch.. but here's the serial number, *********** please help me.. thanks

    hi.. i forgot my apple id and password.. i cant activate my ipod touch..
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    <Edited by Host>

    We are fellow users here on these forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your iPod's serial number address from your post.
    Only you can activate your iPod by typing in your id and password, or you can remove a device from your account via http://icloud.com . If you can't remember your account id then do you have any of its downloads on your computer's iTunes : Recovering a forgotten iTunes Store account name ? If not then you could try http://iforgot.apple.com . You can also reset your password via the 'iforgot' site, or you can contact Support in your country and they should be able to reset your password (as long as you can prove your id and that it's your account) : Apple ID: Contacting Apple for help with Apple ID account security
    iOS 7 and activation lock : iCloud: Find My iPhone Activation Lock in iOS 7
    What if I forget my Apple ID password?
    If you forget your password, you can reset it at My Apple ID (appleid.apple.com) or by contacting Apple Support and verifying your identity. Once your password has been reset, it will work normally with Find My iPhone and Activation Lock.
    If you forget your password and cannot reset it, you will lose access to your Apple ID and may be unable to use or reactivate your device. To help prevent this, visit My Apple ID periodically to review and update your account information.

  • I tried support, but, it says my serial number is not valid.

    I tried support, but, it says my serial number is not valid.  I Pod is frozen, message says to contact support.

    Ok, thank you for your answer. I'm not sure about what you mean with "system informations or other technical details", but I'll try to give all the informations and details that I can.
    My PC is a Packard Bell "imedia S3710", Intel(R) Core(TM)2 Quad CPU Q8300 @ 2.50GHz, with 6,00 GB of RAM and 64bit operative system, Windows 7 Home Premium. I bought it several years ago, I think in 2010, probably, and in the PC there was already Photoshop Elements 7. The program always worked, till today, when it stopped working. An error message popped up saying that Photoshop couldn't work anymore and that I needed to reinstall it or contact Adobe. Then I went of the Adobe website, donwloaded the program and tried to install it. A message told me that I had to uninstall the former copy of the program, so I did it, then I reinstalled Photoshop Elements 7 again. This time the installing process worked, then when I tried to open the program, it asked me the serial number. I went on the Adobe website, logged in with my account and recovered my serial number (provided by Adobe itself). Then I entered the serial number in the blanks and a message popped up saying that that serial number wasn't valid. Now, how can it be not valid if Adobe itself provided me that very serial number?
    Thank you for your support and patience.
    Best regards,
    Francesco

  • I have a formula where I want the columns to remain constant but I want the middle number to increase by 1.

    I have a formula,  where I want the columns to remain constant but I want the middle number to increase by 1. How do I do it? =SUMIF($F2:$F45,1,$H2:$H45)
    The first cell contains the correct formula with the columns highlighted. Autofill gives me a red triangle. The columns are no longer highlighted.
    I have done this in Excel. I will learn Numbers!
    Thank you.

    Hi,
    When posting formulas, as a courtesy, please select the formula in the entry bar, Copy, then Paste the formula into your message. This permits the reader to copy the formula directly from the page, paste it into the reply, and edit it there. When pasted as an image, that reader has to read the formula from the image and type it into the reply, increasing the probability of errors creeping in.
    =SUMIF(F2:F10,COLUMNA+1,H2:H10)
    The syntax error is in the part shown in bold. Here is the image of the similar formula from my reply above:
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    =SUMIF(F2:F10,COLUMN()+1,H2:H10)
    Restated in English, the formula says:
    "calculate the SUM of all numbers in cells H2 to H10, where the value in the same row of column F is equal to the column number of this cell plus 3."
    In your image, this cell (the cell containing the formula) is C3. That's in column 3, so the value "COLUMN()+3" is 6. Considering the headers in your screen shot, that is probably not what you want to happen.
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    Regards,
    Barry

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