I payed for creative cloud 49 euro at month but the applications are only in trial version

I payed for creative cloud 49 euro at month but the applications are only in trial version

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Similar Messages

  • Purchase Creative Cloud was purchased. But the products are seen as a "Demo".

    Purchase Creative Cloud was purchased.
    But the products are seen as a "Demo".
    Team Name: IP-ALP LLC
    VIP Number: 0CFAC96E8C15C2EDB3FA
    Reseller: Axoft
    User info - **********
    Creative Cloud Complete
    What may be related issue?

    Hi SpaceAlga,
    Please refer the article: http://helpx.adobe.com/creative-cloud/creative-cloud-teams.html.
    Regards,
    Romit Sinha

  • I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

    I own CS6 from DVD and have just upgraded (by paying) for Creative Cloud. Is there an upgrade price or do I just start with monthly/yearly subscriptions to CC2014?

    You get a discounted first year on your subscription if you own a previous product, which you should have been asked for when signing up.
    Mylenium

  • I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into m

    I have Lightroom 6 (not CC) on a Windows machine.  I'm prompted to log into Creative Cloud when I restart my computer (I don't have, use, or pay for Creative Cloud), and then when I launch Lightroom, it tells me to use the application I have to log into my Adobe account...AGAIN!  And then to further add insult to injury, I'm prompted to enter in the license number of my product.  I've gone through this process a dozen times now...SCREAM!!!

    Paulou12 what type of a Creative Cloud Membership do you have?  You can find details on how to update Lightroom using the Creative Cloud Desktop application at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
    Finally if you are in a managed environment then please work with your I.T. department to apply the update.

  • I have been paying for Creative Cloud Photography plan and .....

    I have been paying for Creative Cloud Photography plan and Photoshop Photography Program, I don't know if I should be. I want to be able to use Photoshop and Lightroom. Can anyone help?

    Cloud Plans https://creative.adobe.com/plans
    -Special Photography Plan includes Photoshop & Lightroom & Bridge & Mobile Lightroom
    -Special Photography Plan includes 2Gig of Cloud storage (not the 20Gig of the full plan)
    -http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
    -http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
    -and subscription terms http://www.adobe.com/misc/subscription_terms.html
    -what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
    -http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

  • Getting 'Trial Expired' on Photoshop but I pay for Creative Cloud Photography Plan (all up to date with payments)

    Trial expired message when loading Photoshop, yet I am paying for Creative Cloud Photography plan, with payments up to date.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message...

    I am trying to sign up for creative cloud as a teacher and the website keeps giving me an error message: "We're sorry. Something seems to be wrong on our end. Please try again later. If this continues to fail, please contact Customer Support."  Can you help?

    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.

  • I have paid for creative cloud, photoshop works fine but it will not let me register lightroom

    I have paid for creative cloud, photoshop works fine but it will not let me register Lightroom

    Lightroom must be installed via the Creative Cloud Application.
    It sounds like you have installed a Perpetual Licensed Version or a Trial Version of Lightroom. Uninstall any versions you have installed of Version 5 and then reinstall via the Creative Cloud App.

  • I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

    I bought creative cloud a few days ago - all apps show up as trial versions - is this normal?

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

    I have subscribed to the student package and I also received a confirmation SMS saying that the amount has been deducted. But when I sign in through creative cloud, it shows that I am still running on a trial version. Why is that?

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Mylenium

  • I am moving to another continent. How should I register and pay for Creative Cloud?

    Hi. I am currently living in Korea, but I am going to move to Germany soon.
    Then I might also work in different country in Europe later.
    Then how should I make a registration for Creative Cloud, and how should I pay?
    Please help me.

    Hi Alfred,
    I would like to know the exact error message when you sign in, in the meanwhile please try the following steps assuming its Windows, let me know if its a MAC:
    1) Go to Start button>> Control panel>> Uninstall a program.
    2) Check if you see Browser safeguard there, if yes then uninstall it.
    3) Open Internet explorer>> Tools>> Internet options>> Connections>> Lan Settings>> and it should be like this.
    -Ankit

  • I have paid for Creative Cloud membership Photographers Plan but only 2gb storage is showing in my apps

    Why is only 2gb Storage showing for my Creative Cloud account when I have paid for the Photography plan and should be entitled to 20gb?

    The new Creative Cloud Photograph plan and Photoshop Photography Program are two different plans with different entitlements. The Photoshop Photography Program was a limited time offer and the Creative Cloud Photography plan is a permanent offering.
    Why are the offerings in Creative Cloud Photography plan different from the Photoshop Photography Program? For example, the new plan has 2 GB of storage when PPP offered 20 GB. Also, the original PPP offering provided users with a Behance pro membership, which CCP does not.
    Are you sure you do have the old program? Can you check on your order...

  • I already have a creative cloud account and I keep getting window asking to use trial version of 2014 programs.

    The other day I received a notice that there was an update for creative cloud to correct this. After updating that it still is giving me the same issue. Why isn't the 2014 programs just and upgrade for the existing CC programs?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I'm asked for activation codes but i pay for creative cloud monthly as i download premiere pro cc, and preset are missing !

    Hi, i suscribed the creative cloud, i downloaded premiere pro cc, need to work on it, but i'm asked for activation codes and i can't use tue software because preset new projet are missibg (wat about dslr 1080 25p ? i have only choice betwen hdv and dv) I am not happy because i pay and it 's exactly as if i wouldn't have paid anything, this is nor fair ! please help me quickly, thank you

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    or
    Online Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • How many times do you have to pay for Creative Cloud complete plan prepaid if it says an amount of money per year? do you have to pay that every year?

    how many times do you have to pay for a Creative Cloud complete plan prepaid if it says an amount of money per year? do you have to pay that every year?

    Perhaps the unclear part here is that the Cloud is a subscription offering. You never pay for it outright and never actually own it.
    12 months pre-paid simply means paying the full 12 months subscription upfront. The following year, you do the same. And the same every year after that.
    Like any subscription, if you want to keep using the software, you keep paying the monthly (or annual) fee every month (or year), year in, year out.
    When you cancel your subscription, or it expires and you don't renew, then the software stops working.

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