I performed the hardware reset, but the letters are still missing.

BigW5 wrote:
I performed the hardware reset, but the letters are still missing.
Please reply to your original thread rather than starting a new one.
Go here: https://discussions.apple.com/message/25469704#25469704

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Reset the iPod and music doesn't show up... but the files are still there..

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Please help!! I don't know if I changed some sort of setting or if I'm screwed here. I still have the files but I was kinda hoping not to lose my playcounts/ratings/etc.

Is this how you reset?
Resetting iPod
If so, you should not have lost music. Also, why did you reset the iPod?
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If the music is in your iTunes library, restore your iPod...
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Then reload everything.
If the music is not on your computer, use this to get the music off of the iPod and back onto the computer. Then restore the iPod and reload everything (once you are sure that your music is on your computer)...
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I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)

But once again, I do not want to lose my other texts, app progress, and photos. I could sync the photos but i would still lose the app progress and texts. I would only restore if it was the only option left, but the other space, as already stated, isnt the main concern. The main concern is those 'deleted' texts. If they go, then a good size chunk of the other space goes. I know you CAN delete texts for good. It worked fine before. All i want to know is why its not working for me now, and how to fix it.
I also know that when you delete texts on your iphone, they get marked for deletion, however they stay on your device (thats why they show up when you search for them.) then when you sync your device with itunes, the texts marked for deletion should disappear. When i synced they didnt disappear. Thats what i need an explanation/solution for. Why the texts marked for deletion didnt get fully deleted after the sync.

Advertisements cover up some of the script on the page and when I type words into the search box, the letters are only half way visible

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Every time Firefox opened

Reset the page zoom on websites that look wrong: "View > Zoom > Reset" ( Ctrl + 0 (zero))
See http://kb.mozillazine.org/Zoom_text_of_web_pages
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Reboot. Press and hold the home and sleep buttons until the apple logo appears. Ignore the red slider.

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Settings>General>Accessibility>Increase Contrast
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are some settings that may help.
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http://www.apple.com/feedback/ipad.html

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Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
Missing tracks
Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
When you get it all working make a backup!
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Is there anyway to find a new font on Pages for iPad? The letters are hard like a rock when you use foreign languages like Thai. The fonts on device do not support foreign language.

varat_pond wrote:
Anyone in Apple if you see this message
These are user to user help forums. To tell Apple you want more fonts for Thai, go here:
http://www.apple.com/feedback/ipad.html
But I suspect this is likely one of those things for which you will always have to use a full computer rather than a iPad.

When i convert to pdf from word some of the letters are getting cut from the bottom

When i convert to pdf from word some of the letters are getting cut from the bottom. the letters appear perfect in word but in pdf these are getting cut from the bottom. when i increase teh spacing between lines then they are ok, but as need it for a book wherein I can't increase the space between lines.

Hi Nakul ,
Could you please explain me the work flow ?How are you trying to convert the PDF?
Is it happening with all the PDF' or any specific one ?
What exact version of Acrobat are you using?
Did you try repair your Acrobat ?If not please try repairing it and see if that works for you .
You might also try to check the update for your version of Acrobat .
Also ,you can go to preferences and under documents see if the first option .i.e Restore last view settings when Reopening documents is check marked or not .
Please try the above mentioned steps and see if that fixes the issue.
Regards
Sukrit Dhingra

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?

I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!

My apologies for the lack of photos, here is my post again with photos.
I have hidden unwanted books from the purchased area of the iBooks store, but they're are still appearing on the front page of iOS as cloud downloads, is there a way to remove these from iBooks without using the hide iCloud books button?
Let me explain a little more. I had downloaded a lot of free books in the past as a trial when iBooks was first released and since then I have decided I no longer want them, because of this I hid them from the purchased section of the iBooks store. The 5 books left are ones I decided to keep as seen in the following picture.
This is how it appears in iBooks on my mac. There are 4 books downloaded and 1 book that I have decided not to download at this time. I would still like to keep this book available in the cloud incase I want to download it again in the future. You’ll notice that hide iCloud books is not selected, if I wanted to hide the book that I have chosen to keep in the cloud, but have not downloaded yet I could.
This is exactly how I think this feature should work. If you have hidden a book from your purchases it should not show up in the mac Ibooks app. (I am aware you can never actually delete a purchase, just hide them and that hidden purchases can be restored to your account from within the account management section of the iBooks store).
The iOS app is working differently for me. Here is a picture of the purchased tab on the iBooks store in iOS Ibooks. Again notice that pictures of Lilly is still yet to be downloaded. This is how I expected it to look.
If we visit the front page of iOS iBooks the view is very different from what I expected. Here we can see the 4 books I wanted to keep on my device and have downloaded. We can also see the 1 book I wanted to keep, but did not want to store locally on the device and left in iCloud (Pictures of Lilly). However we can also see all the books I had hidden from the purchased section of my iTunes account and which I believe should no-longer be visible, Dracula, frankenstein etc…
I am aware of the hide iCloud books button within the iOS app, but I did not need to use this to hide the books I had removed from the my purchased section of the iBooks store on the mac, why are they still appearing in iOS?
I’m still not sure if this is a software glitch or not. This article suggests to me that books can be hidden, but I had already completed these steps.
https://support.apple.com/en-us/HT201322
A browse of google also suggests people may have been able to hide past purchases from the front page of iBooks on iOS in the past.
In case there was an issue with syncing I tried logging in and out of my iTunes account via settings in iOS. Force closing the app, disabling automatic downloads and removing my device from iTunes in the cloud. Syncing with iTunes on the mac did not correct the issue either.
Interestingly I have the same issue on my iPhone 6 running iOS 8.3 as I do on my iPad mini suggesting that this might be an issue either with my account or with iOS iBooks software in general.
If there is a way to remove the already hidden iBooks in your account from the front page of iBooks on iOS without using the hide iCloud downloads button? Please help community!
iPhone 6, iOS 8.3, Also an issue on my iPad mini iOS 8

I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

I'm trying to buy more storage on my iPad but when I get to the "buy" button, it has my old Apple ID and I can't go any farther. I've changed my Apple ID on all my devices, logged out, logged back in, rebooted, etc., but that one area still has old one.

You can't buy more storage on an iPad. You are referring to space on iCloud and that probably won't accomplish what you are trying to do.

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Hi. Downloaded iphone 6.0 and my video playlists in "Music" are now gone, but their names are still there. The videos are still in "Videos" and play from there 1 at a time manually. It gets weirder:
When looking at the empty screen with the name of my former playlist on top, if I tap the edit button on the phone, tap the + button to add a 'song' to the playlist, and then tap 'Done' without adding anything, I can see all my videos in the playlist with the red minus symbol next to each of them. But as soon as I tap 'Done' again they all disappear!
I saw on another forum that someone has had the same problem but fixed it by, and I quote
"If you go to Get Info and change the Media Kind from Movie to Music Video under the Options tab, they all now appear in the playlists!"
I'm happy this worked for him, but when I tap "File" in itunes, the "Get info" field is greyed out, so I can't test the solution proposed.
Any ideas?
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I deleted music in the iTunes app but the files are still in the iTunes Media folder

Hi everyone,
I am doing my best to free up some HD space and decided to get rid of some of my music library in iTunes. For the record, my iTunes content is accessed from an external HD. My goal is to move the library back to my Mac's HD instead of the external because I don't want to use the external for anything by backups. (I have to get rid of some content in order for the library to fit on my Mac's smaller HD)
I went into the iTunes app and deleted everything I was no longer interested and managed to get my library down to about 50GBs. I moved the files to the trash and did not choose "keep files". Unfortunately, when I looked at the iTunes Media folder on my external HD, the albums I've deleted in the app are still there. That folder is about 80GBs.
Ultimately, I want what's in my iTunes Media folder to reflect what I've narrowed down in the App's library. Im trying to avoid deleted everything again manually in the media folder on my external as it is a pain.
Any help/suggestions?

Exact same problem even though I selected 'move to thrash option'. Maybe it was because I was using screen sharing to another mac on a LAN but can't see how this would make a difference.

I have a 3GS. The iPod on the phone has made duplicates of some songs. I've tried using the "get info" dialog box to set all the information the same but the dups are still there. Even after erasing all music with iTunes they are still there.

I have a 3GS. The iPod on the phone has made duplicates of some songs. I’ve tried using the “get info” dialog box to set all the information the same but the dups are still there. Even after erasing all music with iTunes, iTunes is empty but they are still on the phone.

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http://support.apple.com/kb/HT4137

I performed the hardware reset, but the letters are still missing.

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