I-phone 4 camera roll will not save pictures sent to me via text messages, it just gives me a message stating it is updating my library, then takes me back to the camera roll where the picture is no where to be found (other than in my original text messag

I-phone 4 camera roll will not save pictures sent to me via text messages, it just gives me a message stating it is updating my library, then takes me back to the camera roll where the picture is no where to be found (other than in my original text message).

RESOLVED!!! I logged on to my Straight Talk online account, and did a Tech Chat. They immediately gave me a direct phone number and a Reference PIN number and asked me to contact their iPhone specialty support. I called (of course the gentleman's accent was very difficult for me to understand, but managed with asking continually for clarity). He walked me through several tests, setting changes and had me get on my wifi to obtain the latest APN settings. None of his efforts worked ad it was obviously NOT my Straight Talk iPhone 5, 64GB CDMA (no SIM) - it was something with their setting on their end on my account. I was placed on hold a few times and he would come back on to have me try to get on Safari and even Google... after the 3rd on-hold, he returned and asked me to try to use my data again without the wifi turned on and BINGO it worked... I still do not have my wifi turned on and I'm still receiving texts from YESTERDAY too while I was away from wifi service. IF you come across this issue - please call Straight Talk and/or log on to your Straight Talk online account and talk to an online customer service representative and get their direct line phone number for iPhone support and have your Reference PIN number available. Good Luck

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