I phone 4 error code 23. Help

Ok well basically. My phone stopped working a week or so ago and comes with a icon up with connect to itunes with the usb cable and itunes logo on screen. So I do as such, but everytime I connect and try to restore it just says error code 23, I tried updating itunes and windows and then restarting and plugging it into the rear usb ports with other usb ports free.
I don't even know how to send a request to the apple team, as I cant view the serial number under devices in itunes and I dont have the original packaging.
It's like it's stuck in a permananent lockdown.

Error 23 is generally a hardware failure. That error code is covered here:
http://support.apple.com/kb/ts1275
You can view your phone's SN in iTunes: iTunes>Preferences(under the edit menu if using Windows)>Devices...hover your mouse pointer over the name of your phone in the left pane, a popup will appear with your SN & IMEI number. Plug your SN in here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

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