I phone 4 screen just showing power cord and i tunes logo after doing an update

Tried to do an update on my Iphone 4.  Now the only thing showing on my screen is a picture of the power cord and the I-tunes logo.  I can't power it off or on.  I have tried holding down both buttons but nothing happens.

You need to restore the device.
  http://support.apple.com/kb/HT1212

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  • TS1286 My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    My screen had a black out and since then, my ipod touch is not getting started. it just shows ' connect ipod to itunes'. Even after doing that, my Itouch doesn't appear anywhere in Itunes. Help !! ??

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Ipad frozen with pic. of cord and i-tunes logo on screen. cannot access screen

    i pad frozen with cord and i-tunes pic. cannot access screen.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
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  • HT4061 so i got my phone wet but openned it maade shr it was dry put when i turn it on  it just shows the cord and a itunes sigin

    plz help i am far from home and this phone is me maps and love ones and life realy so in was on the beach and fell a sleep woke up to tide phone got wet and dryed it put when i turn it on it give me the power calbe and a itunes

    Expanding on what TheDave said, it's in Recovery Mode. You can try this to get it out of Recovery Mode:
    Unplug the device from the USB cable if it's connected. Then hold down the sleep/wake button until it turns off. Let go of the button and then hold it down again until the Apple logo reappears. Let it go and the device may boot up.
    This only works, of course, if your device was working properly previously.  Otherwise, or if that doesn't get it back to normal operation, you'll need to to try to restore it:
    http://support.apple.com/kb/HT1808
    If it won't restore, or if after the restore the iPhone misbehaves, then as Dave indicated it's suffered hardware damage and will need to be taken or sent to Apple. Even if it works now, it's very likely that it will fail in the future as the salt corrodes the device, so getting it replaced now is probably a wise idea since as it is you can't trust it.
    Regards.

  • HT4623 Tried to update my phone and got an error message Now I can't update or even restore my iphone! The screen just shows the plug and ITunes!

    Tried to update my iphone 4 and got an error message. Now I can't update my phone or even restore it!!

    Hi phaniemae528,
    If you are having issues updating or restoring your iPhone, you may find the following article helpful:
    Apple Support: If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Regards,
    - Brenden

  • My iPhone is just showing a cord and an arrow to iTunes

    My phone was previously synced to my ex-husband's iTunes.  After our divorce I just never changed this because I didn't need any new apps.  I think he deleted my phone tonight after an argument because all of a sudden I can only make emergency calls. I downloaded iTunes on my new computer but my phone won't let me do anything.  How do I get it to call.  I have a baby at home and hate not being able to make any calls out.  Can you help me?

    I am sorry to hear of your troubles. It appears that you need to connect your phone to iTunes to do an activation and/or restore.
    Once iTunes is installed and you plug in your phone iTunes should guide you through the process.

  • My iphone screen just shows red, green and grey lines?

    I dropped my iphone 5 on gravel and the glass was all cracked but still working perfectly, the other day i dropped it again inside my house, working fine, but some glass fell out, then this morning I squeezed it a little hard and part of the glass was off, then i pushed it back in and about a quarter of the screen went black, and the rest got darker, and it also would open things and select things on its own, then after it was in my pocket the entire screen turned to black with some green, red and other colored lines on the black, it will still vibrate for messages and when i hold the home button i hear the siri thing. Do I need an entire new phone(which i really dont want to replace it) or can this be fixed? and if it can, is it just the screen or also some internal parts? Thanks for reading

    Have you tried creating a backup then restoring the phone as new? If it's still happening on a wiped phone, it's almost definitely a hardware issue that needs to be repaired

  • HT204291 whenever i turn on apple tv the screen just shows 'setting date and time'

    i also get an error code 200500 on my macbook when i try using airplay

    It sounds like there's a problem with either the software or hardware of your AppleTV.  Try unplugging AppleTV for at least 15 seconds, then plugging it back in. If AppleTV still does not work as expected, try the troubleshooting and restore process outlined in this support article: http://support.apple.com/kb/HT4367.

  • HT1414 I was in the middle of updating my iphone 4s to iOS7, then it crashed, I am able to get the apple simple when trying to restart, then it shows the cord and itunes logo and then switches off again.  Itunes on computer does not recognise the phone

    I was in the middle of updated iOS7 onto my 4s then it crashed, tried to restore and backup and it wont power off restart it just shows a black screen.
    Tried the tips
    Does not recognise my phone as I updated Itunes to see if this would work and I have lost all my back ups and every thing,
    when i try the power on butter and the home button I get the apple icon, then it shows power cord and itunes logo and then returns to a black screen, I can hear it beeping like when you put it on the charge each time this happens on my PC.
    please can anyone else help me???

    Unable to Update or Restore..?
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Take your time... Pay particular attention to Steps 3 and 4
    Note:
    Some users have reported as many as 8 or 9 attempts were necessary before success.

  • I forgot my non-service iphone 3g passcode so My phone is stuck on a screen wear the the is an UBS cord and a iTunes logo on it, I've tried every thing but it would get off of it

    My old iPhone 3GS  that I had with no service  ,I forgot the passcode. I Tried multiple try's and I never figured it out. I even tried the passcode that was right when i remembered.
    So now it is on a screen with a UBS cord and a iTunes logo on it and will not go away . I tried every thing. I love this phone because is and iPod to me.
    PLEASE HELP!!!!!!!

    Connect it to the computer you usually sync with and use
    iTunes on that computer to restore the iPhone. You will need
    to have a sim in the iPhone for the restore to complete. The sim
    does not have to be from an active account, but it does have to
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  • HT1414 I just tried to update to IOS 7 but after it completed, my iphone screen shows nothing but a USB cord and the iTunes Logo even when connected. Help Please!

    Today I was updating my phone to the newest IOS 7 and after it finished downloading. An error showed up on my screen telling me it was unable to update. So I decided to just unplug my phone and maybe do it later but on my screen I have a USB cord and the iTunes logo asking me to connect. So I hooked it back up and still at this point my iTunes will not connect and when I unplug the phone the screen stays the same. I have tried turning off the phone and restarting and both times the screen goes back to the connect  screen.. How can I fix this?

    I have tried the steps to fix it but no solution! Please someone tell me what to do!

  • Tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

    tried to update my i phone 4s, now the phone isnt going on unless i restore to factory settings. The screen is just showing a usb and arrow to I Tunes, it also says if i restore i will lose all media, which hasnt been backed up recently. Any answers?

    It's in recovery mode. Anything that was on the phone and not already backed up is already gone.  You have no choice but to restore.

  • Hi, i am having a problem in my ipad 2 , it is not showing main screen just showing a black blank screen in which downloading icon is only shwn which is continously and when i connect to itunes via windows 7 it showing this error (0xE8000065) can any one

    hi, i am having a problem in my ipad 2 , it is not showing main screen just showing a black blank screen in which downloading icon is only shwn which is continously and when i connect to itunes via windows 7 it showing this error (0xE8000065) can any one

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

    I am using only one Apple ID. The problem, since iOS 6,  is the App Store purchased items screen just shows loading screen  it finally crashes or gives the error message 'can not connect to  Apple store'

  • My iphone 5 is frozen on the screen that shows a cable and itunes symbol.  I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes.  The phone was mid update when it was disrupted....

    I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected.  Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes.  I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success.  ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes..  Please help!

    Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.

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