I phone 4 update with error -3259

I have been trying to update my iphone 4 for the past few weeks - it gets all the way to the end then errors with an err -3259.  I have removed firewalls, reinstalled itunes, reconfigured things it suggested on the computer.  I have also noticed that forever it has not been adding my apps to itunes, it is always copying all the apps over and over with each sync.  It will eventually sync what I want but it takes 4-5 times to get it done successfully.  I also have 3 movies I want to sync but it will only sync one of those.  Can someone please help me out on what I can do about the err message at least?  I have contacted HP and they say it's an appl issue, I try to contact Apple and they say I have to pay......  Can I delete Itunes and start over but lose all my apps and movies, etc???
thank you for your time!!

There is an alternate method in this thread that you can try if you are unable to locate and disable all of your AV/AS software:
https://discussions.apple.com/message/16407629#16407629

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