I phone 4s reception issues

dear apple im gonna smash my iphone 4s!! what a rubbish! reception is totally awfull. Im on O2 UK and my reception goes from four to one too often. I thought you have sorted the antenna issues! how can I have full reception at one point, and then it drops to one or loses reception completely without me making a step??? Wish I kept my 3gs.
Im gonna ask for refund if u dont sort out the issue, which I hope is software related. Does anyone have the same issues?
Secondly, why did you remove the option to turn off 3G? I Used to have so solid reception with it turned off on my 3gs. Serious shame on you apple!
Hope you sort out this mess quickly.
Running on IOS 5.0.1

Did you try to set up the phone as new device, without using the latest backup afterwards? How to back up your data and set up as a new device

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4G LTE data reception issue in area of work building

Hi, I'm having a data reception issue in a certain area at work. The signal indicator at the upper right of the homescreen shows "4GLTE" but this is clearly inaccurate since I am not able to navigate to websites or send/receive multimedia messages. If I move ~30 feet east in the building, the reception is restored. Two people with iPhone 5 devices have the same issue. However, the Verizon iPhone 5 allows you to turn off LTE. Once this was done and the signal fell back to 3G, reception was restored, albeit with slower speeds, but at least reception wasn't completely blocked. I understand 4G is not available in all areas, but in this case, the phone is not automatically switching to 3G and there is no workaround because there is no option to turn off LTE on the Z10. In the "Settings" -> "Network Connections" -> "Mobile Network" -> "Network Technology" dropdown, the only values are:
UMTS/GSM (when I switch to this, no networks are found)
Global (the current selection)
LTE/CDMA
This is a big problem for me because for 8+ hours in the day I can't receive MMS messages or navigate to websites.

Hi, Nate650,
Sorry to hear about your problem with 4G. First, let me ask, have you updated your Z10 to the latest official software version? I had a similar problem with my Z10. After about an hour on the phone with CS, we figured out it was a problem with the tower near me. The problem was fixed by VZW and I have not had connection issues. You are right, though, about the Z10 falling back to 3G. Mine did before the update but not since.
Doc

Any other ideas on the reception issue?

I am wanting to ask if anyone else has any other ideas on fixing the reception issue?
I just got off the phone with an Apple "Supervisor". He agreed with me that the software update will only correctly display AT&T's signal that I am getting. He agreed that it will NOT remedy the dropped calls that alot of us are now getting with the use of the new iPhone 4. He also agreed that I either need to hold the phone differently or pay extra money either to Apple or to another manufacturer for a case that I have never used on previous iPhones.
So, I am not going to return my beautiful new iPhone 4, but I do want to find out if anyone else has found anything else to remedy this problem without doing anything listed above. I am not trying to beat a dead horse, but I am tired of dealing with the big corporation that Apple has become. The same corporation that now, only cares about the number of iPhones and "Bumpers" sold as opposed to the customers satisfaction that purchased their iPhones.
Message was edited by: Denverk1972
Message was edited by: Denverk1972

I don't have any problems either, with or without the bumpers on... it would be nice if ATT had mentioned where in particular their network was having the issues... also I've seen a lot of reports from the UK re the reception problems and one carrier's sim card (which is slightly too big and is shorting the antenna) seems to be the culprit in some cases...
AT&T's statement is below
"AT&T has come through with a statement on reports the company has been capping upload speeds for iPhone users.
In a statement we first spotted through D: All Things Digital, AT&T is describing the problem as one pertaining to a software issue.
AT&T informs that a software defect some Alcatel-Lucent equipment has been crippling 3G HSUPA performance, and says that vendor is working on a repair, though a schedule isn’t forthcoming just right now.
AT&T and Alcatel-Lucent jointly identified a software defect — triggered under certain conditions – that impacted uplink performance for Laptop Connect and smartphone customers using 3G HSUPA-capable
wireless devices in markets with Alcatel-Lucent equipment. This impacts less than two percent of our wireless customer base. While Alcatel-Lucent develops the appropriate software fix, we are providing normal 3G uplink speeds and consistent performance for affected customers with HSUPA-capable devices."

Nice updates/fixes but what about the reception issue?

Don't want to beat a proverbial dead horse, but what about making the IPhone 4 a better receiver of calls? My 3Gs was the BEST phone I ever owned. I rarely had a dropped call, I was able to make and receive calls in places where no phone I had owned previously could. When I read that this phone had the best reception of any IPhone (according to Apple) I went and made the switch. Yes, I read many posts where folks say just that, great phone. I am on IPhone 4 number three and all have been plagued with reception issues, thought the first two were worse than this one. I go to the same locations every day and the 3Gs sent and received calls remarkably better. Just sayin.....

n2speed125 wrote:
What ps issue? I have none!! The reception issue is real and I lose signal in places where my 3GS would not.. I can hold my 3gs any way I like and still use the internet.. While using my iPhone 4 in the same place, all I get is the spinning wheel of death and it does not connect.. I've had the bumper on it since I got it and while it may help a little, it does NOT make the issue disappear..
Just because an issue doesn't effect YOUR phone, doesn't mean it's not an issue for others..
if you are not using a case then you are just ... idk... slow or something.
because apple put the antenna on the outside of the phone it is easier to attenuate the signal but it also gives much better reception. i have not dropped one call on my iphone 4... i was dropping tons of calls on my 3Gs and i am in the same area.
i have tried to attenuate the signal on my phone and cannot with the case on no matter how i hold it. if i take the case off and hold the sweet spot it drops like crazy. maybe your bumper isn't covering the antenna well enough.
i got the incipio NGP for 19 bucks at walmart. if you put that case on and still have the issue then i think you are totally full of cr@p.
Message was edited by: himoura

Is anyone else having reception issues with iphone 6?

Hello,
I upgraded from Iphone 5s to Iphone 6 recently.
I'm finding that I frequently will glance at my phone (I use it for the time) and notice it saying NO SERVICE in areas that I'd never seen this before with my iphone 5s. Places like the main floor and second story of my house, periodically in my car, and yesterday in the middle of the apple store. My wife's Iphone 5 is not doing this in the same areas.
I first changed my sim card, then I reset network settings, then I had the phone replaced at the apple store. the new one is still doing it.
I was really hoping that with a larger phone the reception would IMPROVE!
Is anyone else noticing a lot of NO SERVICE popping up on their iphone 6? I'm current on IOS updates.

Ive had the same issue & done all the same things, im off the the genius bar on Friday for a new handset. I'm hoping that rectifies the issues! it's very frustrating when the issue occurs at home, where I spend most of my time.

Re: Reception issues

were now experiencing the same issue. No recption in the house. We were going to dump verizon but can't take phones to ATT and in no mood to buy all new phones.
Branched from: Reception issues
Message was edited by: Admin Moderator

You are right, nobody knows when the next iPhone will be released. Odds are almost certainly not before WWDC in June (WWDC is June 6-10) and that has been a popular forum for Apple to announce new stuff.
Also keep in mind that at least a few news stories have said to be prepared for the next iPhone to, possibly, be delayed due to parts shortages coming out of Japan (I believe they get batteries, screens and Flash RAM from Japanese sources, many of whom have already experienced production delays or disruptions due to things like power outages).

Does The iPhone 4 Still Have The Reception Issue

hey guys i wanna know does the iphone 4 still have the "Death Grip" which is the reception issue (antenna issue) with iphone 4 when u hold ur hand (or fingers) near the antennas and the reception goes down to like 1 bar (n sometimes makes it go to no service).
i think someone said they have made newer models of the iphone 4 what have fixed it but i am not 100% sure
have they fixed it if i buy an iphone 4 now or does it still have the reception issue
here is what it is if u dont know what the reception issue is : http://www.youtube.com/watch?v=-ixIHyEPO5g

My blackberry still has the reception / antenna issue. And always has. In fact, it is so bad that I can terminate the connection if I hold the phone with my head and shoulder.
My iPhone 4 (not s) on the other hand has never been a problem for me.
A lot of noise—not much benefit. However Apple did apply new engineering to the problem—which is great!
-Alan

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.

MacBook Air intermittently has issues connecting to websites when wireless shows connected to the internet. The pages show that I am offline, but I can ping Google DNS. Windows PC, iPhone and Android phone have no issue displaying the same web pages.How do I solve this issue?

Go step by step and test.
1. Power off the router. Unplug it from the wall. Wait a while.
    Plug it back to the wall. Power the router on. Wait until all the lights are lit properly. It will take a while.
    Restart the computer.
    Start up in Safe Mode.
    http://support.apple.com/kb/PH14204
2. Empty Caches
    Safari > Preference > Advanced
    Checkmark the box for "Show Develop menu in menu bar".
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HT5622 I tried to send a photo on my phone in a chat message. The photo locked up. I can't get back to photo stream. How do I restart phone or solve issue otherwise.

I tried to send a photo on my phone in a chat message. The photo locked up. I can't get back to photo stream. How do I restart phone or solve issue otherwise.

More than likely you can get the phone back by doing a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

My I phone 5 hangs if I get miss call os 7.0.4? Unable to understand if it's a phone or hardware issue?

My I phone 5 hangs if I get miss call os 7.0.4? Unable to understand if it's a phone or hardware issue?

Hi Nad1985,
Thanks for visiting Apple Support Communities.
If your iPhone is unresponsive after missing calls, I recommend first restarting or resetting it:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article with these steps here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If you are still experiencing the same issue, I recommend resetting all settings next:
Go to Settings > General > Reset, then choose Reset All Settings: All your preferences and settings are reset.
Reset iPhone settings
http://help.apple.com/iphone/7/#/iph7a2a9399b
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Best,
Jeremy

TS1398 After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise. Thank you.

After the recent update of iOS 7.0.6 my phone is having issues with wifi connectivity. It gets disconnected most of the time. I went through support page and done with "Reset Network settings" too but it doesn't help. It is very toublesome while watching videos, sending pics, chatting and so on. Please advise.
It works fine in LTE network. The problem is with WIFI only.
Thank you.

Hey Siddh.s!
Here is an article that will help you troubleshoot this issue with your Wi-Fi connections:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I will have the majority of strength with my phone just sitting there but as soon as I try to call or text it goes to "searching". No other phones have this issue- so it's not network related. Is there something I can do to my phone? Iphone 4,latest OS

I will have the majority of strength with my phone just sitting there but as soon as I try to call or text it goes to "searching". No other phones have this issue- so it's not network related. Is there something I can do to my phone? Iphone 4,latest OS

Hello, could this be it?
Java for OS X 2012-006: How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality
http://support.apple.com/kb/HT5559

4s reception issues

got reception issues on my iphone 4s. At places, it keeps dropping the reception, then after 5 seconds, it comes back with full bars. Also, when I go underground (99% of the time) it keeps showing I have 1 bar of reception, when I come back out, it takes a couple of minutes to pick up the signal again. I keep having to go into airplane mode all the time to get the signal again.
I know this isn't my sim or my provider as I've borrowed a samsung galaxy 2 and I don't have any issues there.
Is there any way to fix this? It's really annoying.
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I'm having similar problems w/ my 4s. Have you discovered any remedies that make reception better, stronger?
JP Bressieux

I have a new iPad wifi tablet and I am having connectivity/reception issues does anyone know if Apple knows about tis problem and if they plan on resolving this issue? Anyone else have this problem?

New iPad having wifi reception issues. Anyone know if Apple is aware of this issue and are they going to do something to address this problem with my $599+ piece of garbage? Thanks. Received this tablet on March 16th.

Uh...there's a thread just three above your post with over 800 posts on this topic. Read through it and you may see some ideas which may help you.......Since you didn't even look for similar threads, here's a link to the main topic on this........https://discussions.apple.com/thread/3812929?tstart=0

My Samsung Galaxy Strat. II was water damaged but after putting in rice I got it to come on. The problem is, when I try to charge it with my home or car charger, i get a warning message that the charger isn't compaitble. Is this a phone or battery issue

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I am sorry to learn that your phone has some water damage smreyn! Liquid damage can cause many different issues, including inability to recognize chargers and accessories. Do you have insurance on your phone? If you do, you can get a replacement very soon! Just submit your claim at this link http://bit.ly/07CrqPK
AntonioC_VZW Follow us on Twitter at www.twitter.com/VZWSupport

I phone 4s reception issues

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